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Narcisa Flierl

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Aug 2, 2024, 4:19:10 AM8/2/24

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using netflix on AppleTV 4 and having issues lately with some titles not loading. After selecting the movie or episode, it will just stay on the loading loop. Not a network issue since other titles will load and stream fine. Most titles work fine, but 10% of the time, titles like girl from oslo, fauda, blackspace wont load. Tried forced app restart and reinstall, but issue persists.

Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with certain content in the Netflix app. To start, follow the steps listed here to see if they help resolve the issue:If you can't watch or stream movies and TV shows in the Apple TV app

I have exactly the same problem. It helps to delete and reinstall the Netflix app. Then everything is fine for some weeks or months, but, out of a sudden, some titles again refuse to start and I have to do the delete-reinstall cycle once again.

Is it possible to run zwift on your apple tv 4k and do some picture in picture to watch an movie on netflix or youtube? I allready tried it, it worked but had no sound. Used my iphone to airplay youtube to my apple tv, then picture in picture to start zwift. It worked but I heard no sound of youtube.

However, after some exploring I found there were some additional setting in the tv's advanced sound settings that had not activated, ... I changed them to dolby digital plus and pass through and it seems to have worked!

Thanks Ben. I think the setting I found for PCM that I set to auto has done the trick. I am now seeing Dolby for Netflix 5.1 movies. Still saw Stereo PCM for Dolby Atmos demos on YouTube but they may be my slow internet connection

This is brilliant thank you, I have the same tv and soundbar and couldn't figure out why it was only pcm 2.0. It was driving me mad.. changed my audio settings to pass through in the LG and left the digital plus option to auto and its working perfectly. Thank you!

I'm pretty sure that only matters for the internal speakers.. Once the audio is set to pass through.. the TV let's the sound bar do all the work and allows the app to speak directly with with soundbar.. im no expert but that's what I took from it.. mine is greyed out but set to on.. if it was bothering you, you could try change the audio output to TV internal speaker, turn it on.. then change the audio back to e-arc and it should grey out but be set to on.. but I don't think it matters, the sonos system tells you what signal its outputting and if you go to the sonos app and click settings, then system, then about my system and scroll down you should see what audio format each speaker is receiving... again I'm no expert but that's what I picked up googling stuff and this forum.

To check for sure.. search 'atmos' on netflix. It will give you all the dolby atmos titles.. pick one, let it play and go check your sonos app. As long as you see it in both places in the app then you're fine. Here's what I see when I watch 'our planet' on netflix in dolby vision-atmos.

When apple tv 4k is blocked in pcm stereo, i just "turn off" normally the apple tv. I wait 30 seconds to be sure apple tv, tv and sonos are in stand by mode. After this i turn on apple tv with official remote and now it's works !!!