Vive Wireless Download

[Patrizia Leones]

Ive had the same issue since I've bought the adapter. I've determined it to be a hardware issue. The USB connection will lose loose power with even the slightest jiggle. I have no idea how to stabilize it. I've tried another cord and the same thing. I've used another power bank and it will still happen. The only way I don't lose connection is if I'm not jerking my body around too much which is very hard to do when playing a boxing VR game or anything that requires you to duck. At this point I've semi given up on the wireless adapter as a whole. It's poorly engineered and I'm not even going to attempt to use HTC support after seeing the horror stories in here. $200 lesson learned. If I ever figure out a fix I'll post in on here. I just need something to really jam the USB cables in so they don't jiggle. Some day I'll figure it out. Good luck everybody.

Boys I have a fix. For anybody who is out there with this issue, I have found a fix! This is going to seem like it is from left field but it works! For those who haven't read my previous post, I believe it's a hardware issue and not software. The USB cord juggles and it loses connection. So what I did to fix it will only cost you about 99 cents... Plumbers tape! Wrap the USB cord connection with a few layers of plumbers tape and issue appears to be resolved. I just tested it with some serious movement and did not have any disconnects. So try it out and see if it works for you. You want enough plumbers tape (on both ends of USB cord) so that it doesn't jiggle. So if you put some and it is still a little jiggly when connected then add a little more until it is stable. I put tape all the way up until about the last cm of the connector and it functions just fine. Give it a shot.

@Tango87 - You might need to replace your USB-A -> USB-A cable eventually. The one that ships with the wireless adapter is flexible but sort of thin and can wear with use. You can purchase other aftermarket USB-A -> USB-A cables that are thicker and less flexible (you may feel the cable more as well) with the tradeoff that they're a little more resistant to damage from bending/flexing.

In our office (in the olden days when those used to be a thing), the stock USB-A cable would only last a few months due to heavy usage and due to people yanking of the cable and loading the entire weight of the battery on the cable.

But I have to write that this is so so sad from Vive developers. I had no problems with it on old computer maybe 6-7 months ago. Then after some vive updates it started to go off after 5 minutes. I tried almost all and only one way was - when this "problem" happened - plug cable from battery off and after 20 sec plug it back (steam vr and vive wireless was going still on). Then I can play for hours. One month ago I bought new computer and there was the bug little different. Maybe because new computer is really rocket, the "off situation after 5 minutes" lasted only a fec sec then the game continue. But I lost score etc. And I can not just unplug the cable and put it back. It did not work.

This realy wird small option with controler off has such a big effect on this. Why there is no update for this bug yet???

The solution is almost 1 year old and it is still not fixed??

Wake up developers.

And when you will repairing this, you maybe could repair the color of charging diod on HTC controlers. It is maybe 3 years from the time when I read on some discusion that it will be solved with next update.

New controles from PRO kit is indicates charging also when they are fully charged. If you unplug them and plug them back to power then you see white color. But if you charge them without unplug you will never see that it is done.

Why you are not able to repair this for such a long time?

I've had this issue for a very long time. Random disconnects. I tried all the fixes listed here. The controller timeout fix didn't work for me. The setting USB devices to never power off didn't help either. At least not the normal USB devices and hubs listed in device manager.

I set every device under this PCI-E Port to never power down to save power. This is the whole Intel Wireless VR Card, its software component listed here as well as the USB Root Hub. After disabling power saving on all of the devices that are part of the wireless PCI-E card I have not had a drop since. Screenshot below:

@CMDRZOD - That's amazing feedback. This is the type of hyper-specific stuff you can only really reproduce if you have a very specific hardware.

Can you share what your motherboard is just to add another data point for other users? Thanks

In my BIOS settings I've got my PCI-E set to Gen 3. Also I have ASPM PCI-E power saving disabled, in Windows power management as well the BIOS I believe. Besides this issue this PC works flawlessly. I currently have the latest Nvidia driver installed. I have been mostly free of the Nvidia issue that causes frame drops with newer graphics cards. Hope this helps others who run into issues.

I literally got the Vive Wireless Adapter on Friday and was able to play a bit (around 30 minutes). I am using a Vive Pro (1 and waiting for Pro 2 and the Wireless Adapter Firmware to bump the resolution ^_^).

I started noticing the same thing yesterday and today. The funny thing, is that today on my first try, it cut-out with a Blue Screen after 5-6 minutes :))

I tried changing the PCIE slots, disabling Vive Pro camera, controllers and LCD shutdown, etc nothing made a difference. Sometimes it would work 1 hour and sometimes it would cut after 5 minutes.

This looked to me like a power issue and not on the HMD, because the LCDs or sound doesn't flicker or cuts, just the image goes blue.

Thanks for the detailed info, that makes sense ^_^ (I loled at the duct-tape approach :)) )

Just made the mistake of induldging the vive wireless app in its update. After clicking OK, it installed wigig drivers, connection utility etc, and when done it popped me back to the wireless app with the text not ready (101) and a message "WiGig card not found" - "Please shut down your PC and make sure the WiGig PCIe card is properly inserted."

Can you provide me with the current logs post update going to Start-->Vive Wireless Folder--> Wireless System Info-->Collect Log & Collect System Info and send me the logs via PM. I would like to send it to our engineering team with your symptoms to determine best course of action.

Welp, I saved the logs and then proceeded to uninstall VIVE Wireless which wiped the logs I saved (inside the install directory). oof. I have only the output of SystemInfo which shows that my card was present.

I saw people had the same issue on the update from 1.20181102.0 so my guess is a bug in the VIVE Wireless Updater. They all said the solution was to physically switch PCI slots, which would indicate Windows still remembered something about the device.

The card shows up in device manager as working normally, I have a suspicion that the SMA/IPEX cable might be buggered, it seemed to have a small cut on it, which might be deep enough to cause issues. Tried a different cable from an old motherboard with no luck though.

Remove the front end (right side in the picture) very carefully so as to not damage the coax cable. There's a bit of thermal paste on the antenna element (the long, thin rectangle) so it may stick to the heatsink (the large radiator part of the left).

EDIT: If you're having this issue, first check to make sure your coax is fully screwed in. I tried to do it by hand and thought it was tight, then I used a pair of pliers for better grip and found it it wasn't even close to fully screwed in. Doing this fixed my issue.

I have the same problem.

Using the brute force method, I found out that the coaxial cable on the board is inoperative.

The internal vein does not respond.

I ordered a new cable. I am waiting.

having the issue now. Tried uninstalling and reinstalling the wireless app. Checked antenna cable as posted above. Swapped the cable from the wigig card to the antenna to a different one. Still shows the same error. Swapped 1x pcie slots too and still nothing. Beginning to think my Wigig card is fried. Anyone else?

And I heard smoking is bad for you as well ...

You think I (we) haven't tried that? LOL Gimme a break here

Anyone have a Vive Pro, or a 20 series Nvidia card have the same issue? Since I would find it hard to believe it's EVERYONE that has the wireless (I would expect a greater uproar) and just in this small group it been determined that it's not motherboard/CPU dependent , I'm just trying to find a common denominator.

If you are using SLI then it probably would be a good idea to just remove one of your cards and see if this helps. Nvidia support for SLI is basically dead now and they would much rather sell you one nice big/expensive gpu. If you are still using it you may be also using a pretty old nvidia driver. SLI and VR have never played well without removing a one card. But you probably already know this. Wireless works fine with both my Vive Pro and Cosmos using a gtx1080ti and currently nvidia 436.48.

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