Hi,
According to Microsoft KB article,
http://support.microsoft.com/kb/902336
A registry key has to be added in the citrix server.
Steps as below,
1. Click Start, click Run, type regedit, and then click OK.
2. Locate the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server
3. Click Edit, point to New, and then click DWORD Value.
4. In the New Value #1 box, type IgnoreRegUserConfigErrors, and then
press ENTER.
5. Right-click IgnoreRegUserConfigErrors, and then click Modify.
6. In the Value data box, type 1, click Decimal, and then click OK.
7. Quit Regedit