Telephone number for cgov

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Sanjeev Sabhlok

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Apr 18, 2012, 5:55:08 PM4/18/12
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We need to buy a phone number for cgov that is VERY EASY to remember. How can we do that? Any thoughts?

s



--
sanjeev sabhlok
Blog: http://sabhlokcity.com/
Freedom Team: http://freedomteam.in


Lalatendu Dash

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Apr 18, 2012, 6:06:10 PM4/18/12
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We should be able to get a short telephone number (like 57886 used to get the PNR status on Indian railways). How about 2468 (each digit representing each of the letter in corresponding positions of the word 'cgov')?

Not sure how easy to obtain this. I think the easiest way to find this out would be if someone in India can call up his/her mobile service provider and inquire about  this.

Sanjeev Sabhlok

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Apr 18, 2012, 7:54:36 PM4/18/12
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Great idea. And let's have the costs estimated.

Would anyone be able to pursue this?

Vishal Singh

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Apr 19, 2012, 1:07:17 AM4/19/12
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Lalatendu Dash

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Apr 19, 2012, 6:13:18 PM4/19/12
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We are talking about mobile "Short Codes" here. Wiki has this entry on mobile short codes in India. 

"There are many companies in the Indian market who rent keywords, on a monthly basis, whose characters, on a typical mobile phone keypad, represent short codes. Short codes are five digits in length and have to start with the digit '5' like 58888 as of 2007. Previously, they were four-digit in number and could be of any combination, like 8888 or 7827. The current five digits can be extended by three digits further representing 3 additional characters. Messages sent to these Short Codes are commonly referred to as Premium Rate SMS Messages and cost from Rs. 3 to Rs. 6 per message depending on the operator as well as the service." 

I will do some more digging around and report back.. Meanwhile I have found these links useful


Cheers,
Lala

Sanjeev Sabhlok

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Apr 19, 2012, 10:54:29 PM4/19/12
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Thanks, Lala

"Messages sent to these Short Codes are commonly referred to as Premium Rate SMS Messages and cost from Rs. 3 to Rs. 6 per message depending on the operator as well as the service."

What's the ordinary SMS cost? And if these short codes are expensive should we stick to a normal phone?

s

Soumik Bhattacharyya

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Apr 20, 2012, 8:53:42 AM4/20/12
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normal sms costs around Rs0.60 so it's better to stick with a normal
phone

On Apr 19, 7:54 pm, Sanjeev Sabhlok <sabh...@gmail.com> wrote:
> Thanks, Lala
>
> "*Messages sent to these Short Codes are commonly referred to as Premium
> Rate SMS Messages and cost from Rs. 3 to Rs. 6 per message depending on the
> operator as well as the service."*

Vishal Singh

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Apr 23, 2012, 12:58:43 AM4/23/12
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You can check this out.

Lalatendu Dash

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Apr 23, 2012, 5:59:16 PM4/23/12
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Thanks Vishal, Will check this.
 
Cheers,
Lala

Soumik Bhattacharyya

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Apr 24, 2012, 8:27:56 AM4/24/12
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So finally what do we do? How do we get our mobile number?

Lalatendu Dash

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Apr 24, 2012, 6:01:21 PM4/24/12
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Soumik, am still evaluating the options available. Should be able to report back with the details soon.

Cheers,
Lala

Lalatendu Dash

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Apr 28, 2012, 4:37:04 AM4/28/12
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There are a few ways by which we can integrate SMS into Ushahidi, each having its pros and cons. Here are these and my views on them

Option-1
SMSSync - This is an ushahidi plugin that collects SMS texts from an installation of SMSSync app. SMSSync app is a piece of software that runs on an internet enabled android based mobile phone. This app will upload all the SMS received on the phone into the Ushahidi installation, which queues them up for reporting.

The advantage of this option is it is simple to use and will need relatively very low cost to setup. All that we need is an internet enabled android based mobile phone in India.  

Option-2
FrontlineSMS - This works more or less on the same principle as SMSSync, except that the SMS uploading app runs on a computer that is connected to internet. A mobile phone (or a GSM modem) dedicated to receiving SMS will be connected  to this computer (via USB). The S/W running on the computer will collect the SMSs received on the phone, and upload them into our ushahidi portal, which will them queue them for reporting.

The advantage in this approach is we do not need an internet enabled android based mobile phone. A mobile phone (or even a GSM modem) capable of receiving SMS, a computer with access to internet and a  FrontlineSMS installation (available to download for free) are all we need.

The disadvantage is, the FrontlineSMS s/w supports a very narrow range of mobile phone models. I could not test this option as I could not get hold of any model that this S/W supports. 

Option-3
Clickatell - This is a professional SMS service that more does everything that we want, and much more than that. We can send/receive messages through this service. We can also get a telephone number and short code issued through this service. 

However, this is the most expensive of three. Just to setup a two-way (for both sending and receiving messages) connection, we have have to pay a one time setup fee of $544 and a monthly rental of $136! I don't think we are ready to spend this sort of money and this point of time.

I therefore think we should go for option-1 to start with. I have done some testing with this option and it seems to be working fine. I could queue a few text in our portal using this option this morning. The only thing I am not sure is how it is going to cope up when the throughput of messages become very high (i.e. we start getting a very number of messages), but I guess we can cross that bridge when we come to it. 

We will have to do the following

1. Procure an andriod based smartphone in India, that is connected to internet 
2. Download the SMSSync app from the android marketplace, and install it on the phone
3. Configure the app to use the sync URL as http://www.cgov.in/reports/smssync
4. Leave the app running on the phone.
5. Publicize the phone no on the cgov portal 

Does all these sound OK? If yes then do we have anyone in India we can help us in this?

Cheers,
Lala

Sanjeev Sabhlok

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Apr 28, 2012, 4:48:05 AM4/28/12
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Lala

I agree with Option 1 at this stage and your recommendation. Could someone in India please let us know how much will a dedicated android based smartphone cost, including subscription costs to a mobile phone network? Let's start with the cheapest model first, and then, based on demand/experience, upgrade. If this idea doesn't take off, the person with the smartphone could keep the smartphone for personal use, so I'd suggest the owner of the smartphone contribute a portion of the costs, and we chip in the balance.

s

Lalatendu Dash

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Apr 28, 2012, 5:06:40 AM4/28/12
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Agree with that. 

It would be great if someone already has an old android based model that they can spare and that they wouldn't mind using for this purpose, This will  greatly reduce the cost. 

Soumik Bhattacharyya

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Apr 28, 2012, 5:37:42 AM4/28/12
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http://androidos.in/2010/01/price-list-android-phones-in-india/ gives
a list of prices in INR

On Apr 28, 2:06 am, Lalatendu Dash <ldash...@gmail.com> wrote:
> Agree with that.
>
> It would be great if someone already has an old android based model that
> they can spare and that they wouldn't mind using for this purpose, This
> will  greatly reduce the cost.
>
>
>
>
>
>
>
> On Sat, Apr 28, 2012 at 9:48 AM, Sanjeev Sabhlok <sabh...@gmail.com> wrote:
> > Lala
>
> > I agree with Option 1 at this stage and your recommendation. Could someone
> > in India please let us know how much will a dedicated android based
> > smartphone cost, including subscription costs to a mobile phone network?
> > Let's start with the cheapest model first, and then, based on
> > demand/experience, upgrade. If this idea doesn't take off, the person with
> > the smartphone could keep the smartphone for personal use, so I'd suggest
> > the owner of the smartphone contribute a portion of the costs, and we chip
> > in the balance.
>
> > s
>
> > On Sat, Apr 28, 2012 at 6:37 PM, Lalatendu Dash <ldash...@gmail.com>wrote:
>
> >> There are a few ways by which we can integrate SMS into Ushahidi, each
> >> having its pros and cons. Here are these and my views on them
>
> >> *Option-1*
> >> SMSSync - This is an ushahidi plugin that collects SMS texts from an
> >> installation of SMSSync app. SMSSync app is a piece of software that runs
> >> on an internet enabled android based mobile phone. This app will upload all
> >> the SMS received on the phone into the Ushahidi installation, which queues
> >> them up for reporting.
>
> >> The advantage of this option is it is simple to use and will need
> >> relatively very low cost to setup. All that we need is an internet enabled
> >> android based mobile phone in India.
>
> >> *Option-2*
> >> FrontlineSMS - This works more or less on the same principle as SMSSync,
> >> except that the SMS uploading app runs on a computer that is connected to
> >> internet. A mobile phone (or a GSM modem) dedicated to receiving SMS will
> >> be connected  to this computer (via USB). The S/W running on the computer
> >> will collect the SMSs received on the phone, and upload them into our
> >> ushahidi portal, which will them queue them for reporting.
>
> >> The advantage in this approach is we do not need an internet enabled
> >> android based mobile phone. A mobile phone (or even a GSM modem) capable of
> >> receiving SMS, a computer with access to internet and a  FrontlineSMS
> >> installation (available to download for free) are all we need.
>
> >> The disadvantage is, the FrontlineSMS s/w supports a very narrow range of
> >> mobile phone models. I could not test this option as I could not get hold
> >> of any model that this S/W supports.
>
> >>  *Option-3*

Sanjeev Sabhlok

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Apr 28, 2012, 8:53:07 PM4/28/12
to CitizensGovernment
I've put out a request for a smartphone:
http://sabhlokcity.com/2012/04/request-for-a-spare-android-based-smartphone-in-india-for-a-pilot-run-of-cgov/

Please spread that blog post to your contacts/FB. We'll surely get a
spare unused one if we contact enough people. No point in spending on
something without a full-fledged pilot that works well. After that we
can institutionalise this effort and buy our own things.

s

Arvind Ilamaran

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Apr 29, 2012, 2:33:22 PM4/29/12
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If we don't need a separate mobile for this purpose, I am willing to
try this app on my mobile.

Regards,
Arvind Ilamaran

On 29 Apr, 05:53, Sanjeev Sabhlok <sabh...@gmail.com> wrote:
> I've put out a request for a smartphone:http://sabhlokcity.com/2012/04/request-for-a-spare-android-based-smar...

Lalatendu Dash

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Apr 29, 2012, 2:51:30 PM4/29/12
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Thanks Arvind. We don't need a separate mobile phone for testing purpose. We will need a dedicated SIM when we go live though. This is because ALL SMSs sent to the number will be uploaded into the URL.

We are eager to test if it works from an Indian number. Please can you help us testing this. You need to do the following

1. Search the android marketplace for an app called SMSSync for ushahidi, download it and install it. It is a free app.
2. Configure the app to the use the sync  URL  http://www.cgov.in/reports/smssync and the secret as abcd.
3. Start the app.
4. Send an SMS to your number.  
5. The SMS should be uploded into the URL by the app. 
6. Stop the app on your mobile. 
7. Let us know, we will confirm if the message has reached our ushahidi setup

Cheers,
Lala

Arvind Ilamaran

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Apr 30, 2012, 1:39:36 AM4/30/12
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I will try this and reply by tonight. I am currently unable to access
the android market due to network problems.

regards,
Arvind

On Apr 29, 11:51 pm, Lalatendu Dash <ldash...@gmail.com> wrote:
> Thanks Arvind. We don't need a separate mobile phone for testing purpose.
> We will need a dedicated SIM when we go live though. This is because ALL
> SMSs sent to the number will be uploaded into the URL.
>
> We are eager to test if it works from an Indian number. Please can you help
> us testing this. You need to do the following
>
> 1. Search the android marketplace for an app called SMSSync for ushahidi,
> download it and install it. It is a free app.
> 2. Configure the app to the use the sync  URLhttp://www.cgov.in/reports/smssyncand the secret as abcd.
> 3. Start the app.
> 4. Send an SMS to your number.
> 5. The SMS should be uploded into the URL by the app.
> 6. Stop the app on your mobile.
> 7. Let us know, we will confirm if the message has reached our ushahidi
> setup
>
> Cheers,
> Lala
>

Arvind Ilamaran

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Apr 30, 2012, 7:48:48 AM4/30/12
to CitizensGovernment
the msg has been sent.

On 30 Apr, 10:39, Arvind Ilamaran <vi.arv...@gmail.com> wrote:
> I will try this and reply by tonight. I am currently unable to access
> the android market due to network problems.
>
> regards,
> Arvind
>
> On Apr 29, 11:51 pm, Lalatendu Dash <ldash...@gmail.com> wrote:
>
>
>
> > Thanks Arvind. We don't need a separate mobile phone for testing purpose.
> > We will need a dedicated SIM when we go live though. This is because ALL
> > SMSs sent to the number will be uploaded into the URL.
>
> > We are eager to test if it works from an Indian number. Please can you help
> > us testing this. You need to do the following
>
> > 1. Search the android marketplace for an app called SMSSync for ushahidi,
> > download it and install it. It is a free app.
> > 2. Configure the app to the use the sync  URLhttp://www.cgov.in/reports/smssyncandthe secret as abcd.

Lalatendu Dash

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Apr 30, 2012, 3:54:52 PM4/30/12
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I can confirm that the message has reached the portal. I have created a report out of that and published it.

This gives us added confidence that the method will work from India as well.

Cheers,
Lala

Anubhava Srivastava

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Apr 30, 2012, 4:44:39 PM4/30/12
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Lala/Arvind,

This is fantastic news. Receiving incidents/reports by SMS is a very critical feature for this website and kudos to both of you to get it tested successfully. I guess now we need a dedicated SIM card to make this feature operational and production ready.

cheers,
Anubhava

Sanjeev Sabhlok

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Apr 30, 2012, 5:01:08 PM4/30/12
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Thanks to the team for their tremendous effort. This is a milestone in new governance methods for India (it may not appear so at the moment, but time will surely tell). The key challenge for the project team now is:

a) fully operationalise this with capacity to receive 1000+ messages (roughly) per day (will one phone number do?)

b) make it very clear on our website how this works so people can start feeding inputs, including issuing tokens.

c) find volunteers to classify/sort the messages appropriately (this task needs to be clarified and tested).

d) connect to teams like FTI, freedom partners, and Lok Satta to get volunteers who will take care of their own area/s, by providing emails of those who need to receive these complaints (can this feature be tested by sending to some project team email?) This task can be done once the system is established and approaching FTI and LS formally with a request to support this effort. 

e) make sure that the system is functional at all levels, and then decide to launch at a national/sub-national level (I can think of Andhra where LS has a great presence, as a key stepping stone to this project). Launch can be through social media initially, plus local FTI/LS/ etc. contacts. We don't need huge funding for marketing. If this works, the word of mouth will do.

f) fine tune as the system evolves, and when necessary, move to a dedicated server/ improve the system software.

I'm cc.ing FTI, partners, and JP of Lok Satta for their info.

s

Lalatendu Dash

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Apr 30, 2012, 5:07:54 PM4/30/12
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Thanks Anubhava. Teamwork at its best.

Let us not forget about the tremendous efforts that Soumik is also putting in. Lots of thanks and ovations to him too.

Cheers,
Lala

Vishal Singh

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May 1, 2012, 5:12:52 AM5/1/12
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I was on vacation. The Android SMS solution is nice but not the preferred way ( At least till now). 
May be we can try and see if it is scalable.  I think the andorid device will require a data plan or be under WIFI.

Vishal

Sanjeev Sabhlok

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May 1, 2012, 8:48:28 AM5/1/12
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I think this is a testing stage. Once we know what we want, we need to have a phone that is permanently connected to the internet. But at this stage we are merely building the system, so that can wait the proper launch. Is that right, Vishal, Lala?

s
--
sanjeev sabhlok
Blog: http://sabhlokcity.com/
Freedom Team: http://freedomteam.in


Lalatendu Dash

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May 1, 2012, 1:50:50 PM5/1/12
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Hi Vishal,

Welcome back. Hope you had a good one.

It is indeed not our preferred solution. Ideally we would have wanted to have something like integration with clickatell, where we do not have to worry about having SIM, mobile phone connected to internet, potential scalability issues etc. However, such solutions cost a boatload of money that we cannot, and in my view should not, spend at the moment. The intention was to find a way to provide an SMS interface to our portal in the cheapest, fastest and simplest possible way. We achieved it this way. If anyone can think of a better way, then they are welcome to propose it and we will surely give it a shot.

Scaling up 'may' be a problem. However, I think we are still some way away from having to worry about high throughput of messages. I think with the 'autodelete' feature of the SMSSync s/w switched on (that deletes the messages from the phone after they are loaded into the portal), and with a reasonably sized memory card on the phone, we will be fine for the time being. The approach also supports horizontal scaling. So if we find one connection is not enough, then we can always run another instance of the s/w on another handset. But I seriously think we are a long way away from this situation.

Yes the phone has to be permanently connected to internet, either over mobile internet or over WIFI. WIFI will be better as it will provide relatively faster internet access, but has the added requirements of the handset supporting WIFI, an internet connection at home, a wireless router, and the restriction that the phone will always have to be inside the WIFI hotspot.

Either way, I think this solution should work fine in the short to medium term, both for our testing, and after launch. If this takes off, then there are a host of other methods that we can adopt to improve it. For the time being, let us give the required confidence to the stakeholders that we do have such an interface.

Cheers,
Lala 

Vishal Singh

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May 2, 2012, 4:33:04 AM5/2/12
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Lala - This is a good solution to start with and it may turn out to be a better solution.  Let me explain why. We may have to think of a different solution is there are SMS in millions.

There is a whole new regulation with SMS. I had to go through all this for my company services which sends SMS for patient appointments. This means you cannot send SMS to DND numbers by using various non android services. Also to start sending messages to DND number you have to submit a whole set of documents like Company registration details and all to the service provider.
I am hoping all these issues will not happen with android solution.

I had not followed the discussion in detail. What is the workflow.
1. A person sends a complaint via SMS.
2. We send him some token number indicating his registration
3. The person then can ask for the status by sending a SMS.



Vishal

Lalatendu Dash

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May 2, 2012, 5:42:56 PM5/2/12
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Vishal, If I am right, then the DND regulations are around 'sending out' bulk texts. Our requirement is fundamentally different. We are actually going to have lot of incoming messages, to which we may (or may not) reply. Do we still have worry about the regulations and form filling?

About the workflow, I think we are yet to solidify it fully but I think in the immediate term we are looking to implement something along the lines of following 

*. A complainant sends us a text. The text is uploaded into our portal, and queued up for reporting. In the first phase, we are not going to send any text back to the complainant (to keep our costs down).

*. A report manager picks up the queued up text, geo-codes it so that it can appear as a dot on the map, puts it under the right category, and publishes it. Once published, the complain, and the authorities against whom the complain it made are visible to everyone online.

*. The field volunteer (or whatever we call them) picks up the report and follows up with the appropriate authority.

*. The field volunteer works closely with the report manager, and provides regular updates. The report manager might provide intermediate updates to the complainant (may be by return texts/emails etc).

*. We will look to put as much automation as we can so that the human dependence is reduced.

Cheers,
Lala

Sanjeev Sabhlok

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May 2, 2012, 6:10:28 PM5/2/12
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That's right. This is  very clear. Could the description of these words be loaded onto the website, Soumik?  Ideally, we should begin with "embedded" google docs pages which any project team member can edit. 

s
--
sanjeev sabhlok
Blog: http://sabhlokcity.com/
Freedom Team: http://freedomteam.in


Message has been deleted

Soumik Bhattacharyya

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May 3, 2012, 1:08:45 AM5/3/12
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Done. http://www.cgov.in/project-plan/
> >>> On Tue, May 1, 2012 at 10:12 AM, Vishal Singh <singh.vi...@gmail.com>wrote:
>
> >>>> I was on vacation. The Android SMS solution is nice but not the
> >>>> preferred way ( At least till now).
> >>>> May be we can try and see if it is scalable.  I think the andorid
> >>>> device will require a data plan or be under WIFI.
>
> >>>> Vishal
>
> >>>> On Tuesday, May 1, 2012 1:24:52 AM UTC+5:30, Lalatendu Dash wrote:
>
> >>>>> I can confirm that the message has reached the portal. I have created
> >>>>> a report out of that and published it.
>
> >>>>> This gives us added confidence that the method will work from India as
> >>>>> well.
>
> >>>>> Cheers,
> >>>>> Lala
>
> >>>>> On Mon, Apr 30, 2012 at 12:48 PM, Arvind Ilamaran <vi.arv...@gmail.com
> >>>>> > wrote:
>
> >>>>>> the msg has been sent.
>
> >>>>>> On 30 Apr, 10:39, Arvind Ilamaran <vi.arv...@gmail.com> wrote:
> >>>>>> > I will try this and reply by tonight. I am currently unable to
> >>>>>> access
> >>>>>> > the android market due to network problems.
>
> >>>>>> > regards,
> >>>>>> > Arvind
>
> >>>>>> > On Apr 29, 11:51 pm, Lalatendu Dash <ldash...@gmail.com> wrote:
>
> >>>>>> > > Thanks Arvind. We don't need a separate mobile phone for testing
> >>>>>> purpose.
> >>>>>> > > We will need a dedicated SIM when we go live though. This is
> >>>>>> because ALL
> >>>>>> > > SMSs sent to the number will be uploaded into the URL.
>
> >>>>>> > > We are eager to test if it works from an Indian number. Please
> >>>>>> can you help
> >>>>>> > > us testing this. You need to do the following
>
> >>>>>> > > 1. Search the android marketplace for an app called SMSSync for
> >>>>>> ushahidi,
> >>>>>> > > download it and install it. It is a free app.
> >>>>>> > > 2. Configure the app to the use the sync  URLhttp://www.cgov.in/*
> >>>>>> *reports**/smssyncandthe <http://www.cgov.in/reports/smssyncandthe>secret as abcd.
> >>>>>> > > 3. Start the app.
> >>>>>> > > 4. Send an SMS to your number.
> >>>>>> > > 5. The SMS should be uploded into the URL by the app.
> >>>>>> > > 6. Stop the app on your mobile.
> >>>>>> > > 7. Let us know, we will confirm if the message has reached our
> >>>>>> ushahidi
> >>>>>> > > setup
>
> >>>>>> > > Cheers,
> >>>>>> > > Lala
>
> >>>>>> > > On Sun, Apr 29, 2012 at 7:33 PM, Arvind Ilamaran <
> >>>>>> vi.arv...@gmail.com>wrote:
>
> >>>>>> > > > If we don't need a separate mobile for this purpose, I am
> >>>>>> willing to
> >>>>>> > > > try this app on my mobile.
>
> >>>>>> > > > Regards,
> >>>>>> > > > Arvind Ilamaran
>
> >>>>>> > > > On 29 Apr, 05:53, Sanjeev Sabhlok <sabh...@gmail.com> wrote:
> >>>>>> > > > > I've put out a request for a smartphone:
> >>>>>> > > >http://sabhlokcity.com/2012/**0**4/request-for-a-spare-**
> >>>>>> android-**based-smar.<http://sabhlokcity.com/2012/04/request-for-a-spare-android-based-smar.>
> >>>>>> ..

Anubhava Srivastava

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May 3, 2012, 1:10:13 AM5/3/12
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*. A report manager picks up the queued up text, geo-codes it so that it can appear as a dot on the map, puts it under the right category, and publishes it. Once published, the complain, and the authorities against whom the complain it made are visible to everyone online.
*. The field volunteer (or whatever we call them) picks up the report and follows up with the appropriate authority.

All good except these 2 points:

1. How will a reporting manager geo-code a SMS Message while creating a problem report?  IMO if sender hasn't provided his detailed address it won't be possible for us to ge-tag the SMS message.
2. As far as I know "Field volunteer" is sill a theoretical concept and nobody has volunteered on this user group for this role "yet".

Thanks,
Anubhava

Sanjeev Sabhlok

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May 3, 2012, 6:20:04 AM5/3/12
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Dear Soumik

I did disable (pause) cloudflare after getting your earlier report. See report attached.

I'm now going to remove cgov entirely from cloudflare, at least during its build-up stage. I too experienced some problems with cloudflare on sabhlokcity initially which seem to have automatically got resolved, but we can't afford the luxury of wasting your time through lost effort.

I'm now removing cloudflare entirely, and pointing DNS back to downtownhost.

s

Untitled.png

Sanjeev Sabhlok

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May 3, 2012, 6:27:54 AM5/3/12
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Dear Anubhava:

1. How will a reporting manager geo-code a SMS Message while creating a problem report?  IMO if sender hasn't provided his detailed address it won't be possible for us to ge-tag the SMS message.

I have suggested that PIN code be made mandatory, plus village/mohalla name. 

2. As far as I know "Field volunteer" is sill a theoretical concept and nobody has volunteered on this user group for this role "yet".

The whole thing hinges on organisations like FTI/ LS wanting to directly get involved in the issues of their district/constituency by (a) using cgov as a mechanism to receive reports from across the district/constituency, and (b) using cgov as a mechanism to automate the reporting and tracking of issues (since these will be published). 

Cgov will help such volunteers to identify corrupt officials/ significant issues requiring attention, etc. and empower them to directly interact with a broader and more dispersed audience than they would be able to, in the limited time and resources they have.

The idea is that once the entire system is up and running (and tested), we'll propose the project to FTI/LS etc. for adoption and sponsorship. Should that be successful (we'll have to demonstrate how this really works), we should be able to start off with a few areas/issues in a phased manner.

If that works, then we can upscale in many ways, particularly through social media (from which volunteers would also be forthcoming).

s



 
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