bibbern leevoniah warranunna

[Fidelia Boldul]

Many app channels on my new Samsung TV with 4k Chromecast dongle have delayed audio. Many are predictable. This includes many channels on YouTube TV and Samsung TV Plus. Very disappointed. My Cox internet connection is smoking fast. What gives?

Hey there heb147,

I apologize about the late response on this thread, thank you for being patient! Were you able to fix that Surround Sound issue? If not, I'd be happy to look into this. If you are able to do so, we would like to be able to isolate the issue further by having you connect to another soundbar using the same HDMI eARC connection. If the same issue occurs on this second soundbar, would you be able to submit feedback via the Google Home app with logs enabled? That way, our engineering team can investigate further. If you would like, we could also look at replacing your device if you believe it is defective, you would just need to either fill out this form, or get a hold of Chromecast support.

Sorry but the issue is still there. I have tried 2 different soundbars now and get the same result. Just to be clear I believe I am using ARC not eARC but as I am only using ac3 and eac3 and NOT Dolby Atmos etc then ARC should be fine? I am happy to provide the feedback logs. Please can you advise where I enable them in the home app then I will send the logs? Also I assume you want me to playback some video with surround before I send the feedback logs?

It seems to be working ok at the moment. Sometimes it will get out of sync for no reason. It isn't the APP as it happens on all APPS which is odd. Do you think it sounds like a hardware issue with the Chromecast with Google TV device?

I'm joining this thread so I can track the progress of the fix as I am also experiencing this issue. With surround sound turned on on the Chromecast I had unfixable audio delay with both the Harmon Kardon Citation Multibeam 700 and more recently the Sonos Arc. The TV is a Samsung 65QN85A and the Chromecast is plugged into the TV. I noticed little change in the delay when connecting the sound bar via optical audio or HDMI eARC but the problem is immediately solved when I disable the surround sound option in the Chromecast settings.

Posting my very similar experience - I just purchased the Samsung Q950A and have tried passing through both ARC (using a HDMI 2.1 cable) and an optical fibre cable, and the delay is significant when setting the sound format to Dolby Digital. When setting my sound format to PCM, the delay disappears, but obviously the quality drops significantly. Really disappointing that this has been such a long standing issue with no resolution.

A new user of Google TV and this problem is still a thing. Turning off surround sound fixes the issue, but if that's the fix why have a Google TV at all? I'll just cast everything. I never had an issue with audio for years when I was doing that.

It's been months with no update and now you expect feedback in a few days. This issue is still present and needs a fix so it would be appreciated if you finally looked into it. Please do not lock this thread and ignore this problem.

I believe all that is required to fix this is a setting on the chromecast that allows you to add a delay to the video or sound. The firestick as an example allows you to do this to get them to sync. Can you not do something similar?

To my surprise, as of last week I decided to log back into some apps since the Google TV has had some recent updates and the sound is working perfect now! Haven't had any weird lags or delays on YouTube, Hulu, Crunchyroll, or Disney + so far. I'd encourage everyone that was having issues in this thread to check their Google TV for updates and give it another try after restarting their TV as well.

I'm not sure if this is the same issue. I've bought a 55" LG tv and am using two paired smart speakers for surround sound but there's a horrible delay which makes them unusable. So disappointing. Have I just wasted my money buying the speakers or is there a fix?

That drives me crazy as well! The first thing I'd check is that the speed is up to par, they recommend 15mpbs or above for most streaming platforms. Secondly, how are things connected? Wi-fi can cause these kinds of issues, so I always suggest having the TV connected via Ethernet, straight to the modem. That ensures that any electrical interference is mitigated, to give you the full speed required. Lastly, I'd look at the equipment, how old is the TV, modem, router, etc.? Sometimes a few years can equal some HUGE advancements in networking, which can cause these issues as well.

We have just had Fibe cables run into the house and I have Fibe 500 so speed should not be a problem, its the new router and it is 6 feet away from my tv. I am using a 4K fire stick on a 1 year old tv. I just received the Bell Streamer in the mail, do you think that would be better?

I'd give the streamer a shot if it isn't too much trouble. If the problem persists, I would touch base with tech support. If it's only a few channels, It may be an issue with the signal coming from those broadcasters. With all this process of deduction and eliminating possible causes, should give our tech guys a good start to help you out. OH, and if it hasn't been mentioned yet, try to reboot the modem, power off for 30 seconds, power it back on. Sometimes those modems get tired and can cause some issues if left on too long.

i have a samsung and using the 4k fire stick to stream the bell fibe tv to the kitchen tv. I have the same issue with all channels and the audio delay feature on the Samsung tv does not fix the issue at all. I have bell five internet with the hub 4000 so they are both on wifi 6, i have tested my bandwidth, and its well above whats needed. Maybe an update is needed to fix this sync issue. Can someone from bell reply with a solution?

Helloooooo, the sad part is, the longer you watch the channel the worse it gets, i have to go back and select the channel again, to get it back closer to normal, then it progressively gets worse and worse

on my laptop as well as my IPad. Also when I go to look for my recordings I keep getting the error about not finding my receiver, when trying to watch remotely, so I have to go into settings and select my device again before I can start watching my recordings

At CNET we've spent countless hours testing both over the years, and in general, both work really well. Most of the Roku and Fire TV devices we've reviewed received an 8.0 (excellent) rating or higher, so it's tough to go wrong. The Roku Streaming Stick 4K offers Dolby Vision and is sometimes on sale for less than the older and Vision-less Roku Express 4K Plus. Meanwhile, the Fire TV Stick 4K Max, is one of the fastest streaming devices on the market.

Better menus. Roku's no-nonsense menu system places the apps front-and-center and lets you arrange them however you please, just like on your phone. It gets to the apps and shows want quickly, without filling the screen with other junk.

Using a Fire TV device means wading through a bunch of TV shows and movies in addition to the apps. That would be fine if they were the TV shows and movies you're in the middle of watching, or might actually want to watch -- something Netflix's menus do well. But more often than not, it is hard to care about the TV shows and movies on Fire TV's screen. They just seem like stuff Amazon or its partners want us to watch.

CNET's Ty Pendlebury summed up the difference in his review of the Fire TV Stick. "If you like to graze for content, the Fire TV might be more appealing. If you know what you want already, or at least what app you want to watch, a Roku is probably a better choice."

In his review of the Fire TV Max, meanwhile, Eli Blumenthal also noted the prevalence of ads in Fire TV's menus, including on the screensaver. "It's one thing to throw in a little ad here or there like Roku; it's another to turn my entire 65-inch TV into a billboard for iFit or Nancy Grace's Fox Nation show."

Better search. Search results on Roku are straightforward and price-centric. You're shown how much a movie or TV show costs and can click through to watch or buy it -- and if it's free because you're a subscriber, you'll see that, too. Fire TV's results are much more confusing, with multiple options and false positives. And once you find what you want, you're shown just one primary service, and you have to click through to see "more ways to watch."

When you choose between Roku and Fire TV you're buying a specific device, not just the platform. For that reason, our advice below gets a little more specific. We break down our favorite devices in a variety of areas: price, 4K capability, voice control and more.

Roku is our favorite overall platform, but the Fire TV Stick Lite offers more features at the entry level than the similarly priced Roku Express. The Fire TV Stick Lite includes a voice remote, while the Roku doesn't support voice commands via the remote. We found the Lite's built-in access to Amazon's Alexa particularly helpful when navigating through menus and searching for content. While Roku recently announced an updated version of the Express with faster Wi-Fi, the device retains its original remote.

The Roku Express is still a fine choice for a bare-bones streamer. It brings all of the advantages of Roku we mentioned above, and performs perfectly well, but the Fire TV Stick Lite ultimately offers more features for the price -- making it a better option for those on a tight budget.

Of course, there are a bunch of other more expensive Roku players and Fire TV streamers. Many of them are better choices than these basic versions because they don't charge much more for additional very useful extras.

Roku's $40 Express 4K Plus remains our favorite media streamer available right now. It offers the easy-to-use Roku interface, the voice remote that the cheaper Express lacks, 4K HDR streaming, wired Ethernet support with an optional adapter and typically costs $40. However, the Streaming Stick 4K offers support for Dolby Vision, while the Express 4K Plus does not. We're usually not sold on the Dolby Vision upgrade -- mostly because we generally don't think that it provides a major image quality improvement over standard HDR -- but if the Streaming Stick 4K costs less than Express 4K Plus, it seems like a no-brainer to pay less for a device that has it, than more for one that doesn't.

90f70e40cf