On Netflix (used to only happen on Netflix but recently this has happened a couple of times on Amazon Prime) on my V6 box (that was installed by a Virgin technician, directly connected to the cable, and has not been moved since installation), when starting a programme on Netflix (it matters not whether this is a film / series / documentary or whatever), it will usually run for about 30 seconds before resorting to the black screen of death!
Sometimes this screen will disappear and the TV splash screen will appear informing us their is no signal, do we want to turn on the Virgin box (every time this happens, the V6 box light is showing that the box is still on. We have to manually turn the box off and restart it, then go through the whole process of choosing the netflix app, then navigating to what we were watching and try again. Sometimes this will work the second time, sometimes this process needs to be repeated two or three times before the programme resumes).
Sometimes (I think this has happened twice), an error code splashes on the screen when we reach the TV splashscreen bit. Unfortunately this disappears so quickly I've never been able to copy down the error code.
As mentioned in original post, it happens EVERY time with Netflix. It has happened on a couple of occasions with Amazon (twice I believe), but has not happened with ANY other ondemand or streaming apps.
I received a call from 'Shriti' - number came up as 'Capgemini' on my phone. Shriti began the conversation stating there was an issue with my TV. I pointed out that the issue is with the box that Virgin supplied me.
Then we got round to the diagnostics - basically take the 3 cables from the back of the wifi router, wait 40 seconds, then attach them again. After this, do the same thing with the 'TV'. Now, being a normal person, I then removed the cables from the back of the television (whilst thinking to myself and trying to figure out what difference that was going to make to anything!).
Nothing happened and the wifi box just flashed green. After more conversing with Shriti, I figured out she was referring to the 360 box as the 'TV'!!! Talk about useless instructions. Anyway, those cables were removed and then replaced.
I am not convinced that my removing the cables and then plugging them in again has lost the internet connection, but Shriti is adamant that I am the most foolish person on the planet and clearly not able to plug some simple cables in, so it is all my fault!
The end result - over an hour on the phone to Virgin, including a redirect to one of the manager's - and we've gone from having an issue with Netflix, to no internet connection, no internet TV and no ability to carry out my work from home!
This forum is not a real-time support service, but if you have a loss of home broadband, drop a new post into the internet section - -set-up-and/bd-p/Setup - others more familiar with that equipment may well give some help sooner than it takes VM to respond on here.
Feel free to add photos in that new post, of the cables that have been removed and the ports on your router that are empty - that may well assist. Or if you have working broadband but no connectivity on your TV360, then others in the TV360 section can likely help there too.
Community is an American television sitcom created by Dan Harmon. The series ran for 110 episodes over six seasons, with its first five seasons airing on NBC from September 17, 2009, to April 17, 2014, and its final season airing on Yahoo! Screen from March 17 to June 2, 2015. Set at a community college in the fictional Colorado town of Greendale, the series stars an ensemble cast including Joel McHale, Gillian Jacobs, Danny Pudi, Yvette Nicole Brown, Alison Brie, Donald Glover, Ken Jeong, Chevy Chase, and Jim Rash. It makes use of meta-humor and pop culture references, paying homage to film and television clichs and tropes.
Harmon based Community on his experiences attending Glendale Community College. Each episode was written in accordance with Harmon's "story circle" template, a method designed to create effective and structured storytelling. Harmon was the showrunner for the first three seasons but was fired before the fourth and replaced by David Guarascio and Moses Port. After weaker reviews, Harmon was rehired for the fifth season, after which NBC canceled the series. Yahoo! Screen revived the show for Community's sixth and final season.
Despite struggling in the ratings, Community developed a cult following and received acclaim for its acting, direction, writing, and meta-humor. It won a Primetime Emmy Award from four nominations and received the Critics' Choice Television Award for Best Comedy Series in 2012, among other accolades. In September 2022, after several years of speculation and development, a feature-length Community film was announced for NBC's streaming service Peacock.[3]
Jeff Winger is disbarred and suspended from his law firm when it is discovered that he lied about having a bachelor's degree from Columbia University. To earn a legitimate degree, he enrolls at Greendale Community College in Colorado. He quickly becomes attracted to his classmate, social activist Britta Perry, and pretends to run a study group in order to spend time with her. Britta invites classmate Abed Nadir, a socially awkward and pop culture obsessed student, who in turn brings other classmates along: religious single mother Shirley Bennett; nave over-achiever Annie Edison; former high school football star Troy Barnes; and bigoted, elderly millionaire Pierce Hawthorne. Despite their differences, the group's members soon become close friends. They are often roped into helping the college's flamboyant dean, Craig Pelton, in his schemes to make the school seem more respectable, as well as having to deal with the antics of their mentally unstable teacher (and eventual classmate and friend) Ben Chang.
Season 1 follows Jeff's creation of the study group and its subsequent misadventures. Season 2 sees Chang forced to enroll as a student and attempt to join the study group despite secretly planning revenge against it, while Pelton is forced to fight for Greendale's sense of pride against the dean of a rival school City College, eventually culminating in a desperate paintball battle. Season 3 focuses on Chang's villainous plot to take over the school, as well as Troy's struggle with whether or not to attend the cult-like air conditioning repair school. Season 4 shows the study group in its senior year, with all the characters (especially Abed) struggling with what may be their final moments together, and Chang recovering from "Changnesia" (a fake amnesia which Chang uses as a coverup). Season 5 sees Pierce's death and Troy leaving in the middle of the season, while the other characters return to Greendale after graduation to save the school, leading Jeff to take a job there as a teacher. Season 6 ends the series with the characters reflecting on the last six years while new staff member Frankie Dart arrives at the dysfunctional school to make it more respectable, forcing the group to question how much Greendale can be cleaned up while still remaining Greendale.
Dan Harmon emphasized the importance of the cast to making the premise of the comedy work. "Casting was 95 percent of putting the show together," he said in an interview.[5] He had worked with several of the cast members previously. Actor Chevy Chase had long been a favorite of Harmon. Though initially not partial to sitcoms, Chase was persuaded by the quality of the show's writing to take the job.[5] Harmon saw similarities between Chase and the character he plays on the show. Though Chase has often been ridiculed for his career choices, Harmon believed this role could be redeeming: "What makes Chevy and Pierce heroic is this refusal to stop."[6] Harmon had to warn Chase against playing a "wise-ass" the way he often does in his roles, since the character of Pierce is a rather pathetic figure who is normally the butt of the joke himself.[6]
McHale, known from the E! comedy talk show The Soup, was also impressed by Harmon's writing. He commented, "Dan's script was so head and shoulders above everything else that I was reading."[7] McHale appealed to Harmon because of his likability, which allowed the character to possess certain unsympathetic traits without turning the viewer against him.[6] To play Annie, Harmon wanted someone resembling Tracy Flick, Reese Witherspoon's character in the 1999 movie Election. Originally the producers were looking for a Latina or Asian Tracy Flick, but they cast Alison Brie, known for her role as Trudy Campbell on Mad Men.[6]
Harmon based the premise of Community on his own experiences. In an attempt to save his relationship with his then-girlfriend, he enrolled in Glendale Community College northeast of Los Angeles, where they would take Spanish together.[5] Harmon got involved in a study group and, somewhat against his own instincts, became close friends with the members, with whom he had very little in common. "I was in this group with these knuckleheads and I started really liking them," he explained, "even though they had nothing to do with the film industry and I had nothing to gain from them and nothing to offer them."[6] With this background, Harmon wrote the show with a main character largely based on himself. He had, like Jeff, been arrogant and emotionally distant to the extreme before he realized the value of understanding other people.[6]
About the creative process behind the writing, Harmon said that he had to write the show as if it were a movie, not a sitcom. Essentially, the process was no different from the earlier works he had done, except for the length and the target demographic.[6]
Each episode of Community is written in accordance with Dan Harmon's template of "story circles" that he developed while at Channel 101.[8] Harmon rewrote every episode (except while not working on the show during its fourth season), which helped lend the show his particular voice.[9] Members of the Community writing staff have included Liz Cackowski, Dino Stamatopoulos, Chris McKenna, Megan Ganz, Andy Bobrow, Alex Rubens, Tim Saccardo and Matt Warburton. Cast member Jim Rash, who won an Academy Award in 2011 for co-writing the film The Descendants, also wrote a season four episode.
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