Is the visualizing tool down?

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Diego Leal

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Jul 26, 2019, 4:28:23 PM7/26/19
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Hello,

I have been using the Circos table viewer (http://mkweb.bcgsc.ca/tableviewer/visualize/) for some years now with lots of success. Today I was going to do a minor change (just change one label) to a Circos plot I successfully created with the table viewer some weeks ago but the application does not seem to produce any result. Specifically, after I upload the corresponding .txt file (see attached) literally nothing happens (i.e., no Circos plot is produced) and I do not get any error message. I'm wondering if the application temporarily down or something like that. Any help is much appreciated!


1990-2000_matrix.txt

Sai Xu

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Aug 18, 2019, 10:56:15 PM8/18/19
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Exactly. I came across the same problem.

在 2019年7月27日星期六 UTC+8上午4:28:23,Diego Leal写道:

Martin Krzywinski

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Aug 18, 2019, 10:57:47 PM8/18/19
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Things are fine now from my end.

I think there may have been some transient connectivity issues within our network.

Apologies for the outage,

m


Martin Krzywinski
science + art



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Sai Xu

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Aug 18, 2019, 11:49:22 PM8/18/19
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Dear Martin,

I tried again, but still failed. No figure was generated when I upload data and then click the "Visualize table" button as usual. I attach the screenshot. Any help is much appreciated.

Thanks
Sai

在 2019年8月19日星期一 UTC+8上午10:57:47,Martin写道:
Things are fine now from my end.

I think there may have been some transient connectivity issues within our network.

Apologies for the outage,

m


Martin Krzywinski
science + art



On Sun, Aug 18, 2019 at 7:56 PM Sai Xu <rainb...@gmail.com> wrote:
Exactly. I came across the same problem.

在 2019年7月27日星期六 UTC+8上午4:28:23,Diego Leal写道:
Hello,

I have been using the Circos table viewer (http://mkweb.bcgsc.ca/tableviewer/visualize/) for some years now with lots of success. Today I was going to do a minor change (just change one label) to a Circos plot I successfully created with the table viewer some weeks ago but the application does not seem to produce any result. Specifically, after I upload the corresponding .txt file (see attached) literally nothing happens (i.e., no Circos plot is produced) and I do not get any error message. I'm wondering if the application temporarily down or something like that. Any help is much appreciated!


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2.JPG

Lee Joanna

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Aug 19, 2019, 4:28:50 AM8/19/19
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I had the same problem today. The online version wasn't working. I don't know why...so sad...


在 2019年8月19日星期一 UTC+8上午10:57:47,Martin写道:
Things are fine now from my end.

I think there may have been some transient connectivity issues within our network.

Apologies for the outage,

m


Martin Krzywinski
science + art


On Sun, Aug 18, 2019 at 7:56 PM Sai Xu <rainb...@gmail.com> wrote:
Exactly. I came across the same problem.

在 2019年7月27日星期六 UTC+8上午4:28:23,Diego Leal写道:
Hello,

I have been using the Circos table viewer (http://mkweb.bcgsc.ca/tableviewer/visualize/) for some years now with lots of success. Today I was going to do a minor change (just change one label) to a Circos plot I successfully created with the table viewer some weeks ago but the application does not seem to produce any result. Specifically, after I upload the corresponding .txt file (see attached) literally nothing happens (i.e., no Circos plot is produced) and I do not get any error message. I'm wondering if the application temporarily down or something like that. Any help is much appreciated!


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Daniel O'Brien

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Aug 19, 2019, 5:27:23 PM8/19/19
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I too have used the online circos tool many times over the past few months and today I am experiencing the same problems as stated by Lee, Sai, and Diego. Are the developers aware that there is a problem? If so when can we expect a fix?

Martin

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Aug 19, 2019, 5:48:46 PM8/19/19
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Sorry guys. I looked into it more and found the problem -- the server ran out of log space.

Fixed now.

m

Denis Tr

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Aug 23, 2019, 2:55:57 PM8/23/19
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Dear Martin,

I seem to not be able to access circos.ca site at all. It gives the following message:


Forbidden

You don't have permission to access /tableviewer/visualize/ on this server.


Apache/2.2.3 (CentOS) Server at mkweb.bcgsc.ca Port 80

Is this a known issue? 

Rondon Neto

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Nov 28, 2020, 4:06:33 PM11/28/20
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Hey Martin! Thank you for this tool! 
    I came across the same problem. I got this error:

System error


error: 
mkdir /home/martink/www/htdocs/tableviewer/tmp/kbmvefv: Disk quota exceeded at /home/martink/www/mason/comp/tableviewer/write-uploaded-file line 17.

context: 

... 

96: 
local @CARP_NOT = $cgc ? $cgc->() : caller();
97: 
shortmess_heavy(@_);
98: 
}
99: 

100: 
sub croak { die shortmess @_ }
101: 
sub confess { die longmess @_ }
102: 
sub carp { warn shortmess @_ }
103: 
sub cluck { warn longmess @_ }
104: 

... 

code stack: 
/usr/lib/perl5/5.8.8/Carp.pm:100
/usr/lib/perl5/5.8.8/File/Path.pm:239
/usr/lib/perl5/5.8.8/File/Path.pm:194
/usr/lib/perl5/5.8.8/File/Path.pm:173
/home/martink/www/mason/comp/tableviewer/write-uploaded-file:17
/home/martink/www/htdocs/tableviewer/index.mhtml:78
/usr/lib/perl5/site_perl/5.8.8/HTML/Mason/Request.pm:948
/etc/httpd/mason/mkweb/obj/1120391307/public/tableviewer/index.mhtml.obj:32
/home/martink/www/htdocs/tableviewer/autohandler:11
/home/martink/www/mason/comp/tableviewer/autohandler.site:71
raw error

    I'm wondering if the application temporarily down or something like that. Any help is much appreciated!

My best regards, 

Rondon Neto

Martin

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Nov 28, 2020, 4:06:52 PM11/28/20
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Fixed. Sorry about this.

rond...@gmail.com

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Nov 29, 2020, 11:51:37 AM11/29/20
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Thank you very much!! Don't need to be sorry!

my best regards,

Rondon

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Vincent Appiah

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May 23, 2021, 6:19:26 PMMay 23
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Hello Martin,

I tried using the online tool and  it seems to be down. I keep getting connection timeout whenever I submit my file. Please advice. Thanks
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