I notice that my printer is not one of the ones listed on the readiris page and the version listed on the HP support page is version 12 not 14. Does the readiris software work with any HP Printer or just the ones listed ?.
Since there are no error codes I cannot report why it is failing but since I cannot find Readiris 12 on either the readiris website or the HP website the most likely cause of the failure is that the download tool cannot find anything to download.
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