Issue with subscription - 1000 hours paid but not available

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Apr 15, 2025, 1:00:47 PMApr 15

to CIPRES Science Gateway Users

Hi,

I paid for a subscription to CIPRES (1000 CPU hours) but the hours are not available to use in my profile after one day. Is it normal?

Thank you,

Alejandro

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Apr 16, 2025, 8:55:41 AMApr 16

to ALEJANDRO MARTÍNEZ NAVARRO, CIPRES Science Gateway Users

Sorry for the issue, I credited your account.

Mark

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