CIPRES Science Gateway Users

Hi there, Thanks for reporting the issue. It looks like you registered in both places. But the portal

Hi all, my colleague, Wayne Pfeiffer, manages efficiency here at CIPRES. He has this response: Hi

Great, thanks for doing that. As I understand it currently, we have to understand and specify the

Hi Allan, Sometimes the activation message gets blocked by your local administrative policies. It

The patch is in place now, so by default, bootstrapping is not selected. On Thursday, May 2, 2024 at

Hi there, It looks like you didnt receive the activation email. Sometimes it gets caught in a spam

Hi Dave, Thanks for reporting the issue. Credit should appear instantly in the interface, so there

Dear Mario, We investigated this issue on our side. We found that activating the endpoint is key.

Just a quick update: this issue is resolved, and the requested feature works. Mark On Tuesday,

Hi there Ligia, It should work now, let me know if you have a further issue. Mark On Monday, February

Thanks for letting me know Rodolfo. I understand about the free tier and time issue; you found a good

Hi Prabodh, Thanks for the inquiry. progress.mafft should give you information about the progress of

Hi there, I sincerely apologize for this issue. In both cases a user (two different users) uploaded

Dear Users, On Monday 2/12, there will be a maintenance that kills running jobs. The maintenance will

Hi Celeste, Thanks for reporting the issue. Unfortunately one user uploaded 20000 files all at once

Awesome, thanks for letting me know. Probably it eas a node failure or something like that that

Hi, I am having problems running Mr. Bayes today. Below was the first attempt that said the run was

Hi Mattia, A couple of things: I found no CIPRES account associated with the email address you sent

Hi Jay, Your runs stopped because they reached the configured stoprun value: In the parameters, it

Hi Rodrigo, Thanks very much for letting me know. The parallelstructure code has pretty weak error

Hi Mark, Thanks for your thoughts on this issue. I tried a couple of runs to explore this, with

Sorry for the late reply, NCL converter is working fine. It may have been down from a temporary

Dear Users, We just learned the scheduled maintenance has been pushed out to Monday 12/18/2023. Sorry

Thank you for forwarding the message to the MODELTEST-NG google group, Mark. I look forward to their

Hi all, The Popeye machine is currently down. MrBayes runs have been moved to Expanse, and will work

Hi there, With MB, and many other codes, the first step is to look at the files stderr.txt and stdout

Here is a link showing the basic process for restarting" http://www.phylo.org/tools/html5/

New jobs can be submitted now.

Hi there, Sorry for the inconvenience, this should be working again. Let me know if you have any

If you received a message like this in the past 12-16 hours: /expanse/projects/ngbt/backend/