CIPRES Science Gateway Users

Hi, I know purchasing credit was terminated in september but is there any possible way I can purchase

Hello, I have an ExaBayes run that I started on 24 October. A 30 minute test run didn't show any

Hi Mark, Sorry, I don't have a google account associated with my health email I used to set up my

Dear CIPRES users, In view of CIPRES closure in a few months, we have added a new tool to facilitate

Phoenix Bioinformatics will end its partnership with CIPRES as of September 30, 2025. As a result

Thanks for reporting the issue, your account should be working now. SIncerely, Mark MIller On Monday,

Correction: The maintenance is scheduled for Monday, September 22. On Sep 18, 2025, at 9:24 AM, Mark

I'm on the road right now with low connectivity. Please download a free trial of winzip and try

Hi Jeremy, Sorry I missed this inquiry. I would submit this question to beast users, you will likely

Hi there, It looks like you have an account already: username = saherbatool55, email = saherbatool919

Awesome. Well done. From: Jeremiah Sia <jerem...@gmail.com> Sent: Monday, July 21, 2025 9:22

Hi there, Thanks for reporting the issue. The select data feature is working ok in my interface. I

The Expanse machine, which runs all codes except MrBayes, is currently under emergency maintenance.

Hi Ziv, Version 1.3 is released to production now. If you clone a job, you will want to select 1.3 as

Hi Caroline, thanks for the inquiry. We will investigate and get back to you on this shortly. Mark On

Hi Mark, thanks for the reply. It seems my Wi-Fi connection was blocked in some way. I was able to

Hi Wayne, Merci for your quick reply! My analysis works perfectly now, perfect ! Best, Sami Le jeudi

Sorry for the issue, I credited your account. Mark From: 'ALEJANDRO MARTÍNEZ NAVARRO' via

Hi there, This looks like a pretty normal output file for a successful run. Can you tell me what

Dear Mark and Wayne, Thank you so much for your replies! It worked after adjusting the bootstrap

Hello again. I have subscribed to more 1000 hours, but I cannot see my new credit for hours. Would

If files are missing from a job run, the run failed or did not complete for some reason. Here is a

Hi Wayne, I also bought some time yesterday for when that's needed. Thanks again for your help.

Hi Bruce, Is there some reason that you cannot use BEAST or BEAST2? They are well maintained, are

No, I don't have any issue. I will start my work in coming 2-4 days. On Tue, Jan 21, 2025, 11:35

Hi Xichavo, * Please send me the _JOBINFO.TXT file for one of your jobs that failed to converge.

Hi Cipres, I noticed what appers to be inconsistencies between my credit card bill and my purchase

Hi Ruwani, Your job failed to run. The last line of the stdout.txt file is ERROR: Found 5 taxa that

Hello Tehseen, It looks like you created a REST account, and not a browser account. REST accounts are

Hi Dilara, The first error message in the stdout.txt file is ERROR: Taxon Name "GU300095.