hartgoo thebee samoset
Desiderato Merriwether
Everything worked well for months. Suddenly, when we put Netflix on, no sound. There IS sound for a Netflix trailer, but not for an actual show. All other apps (Disney +, CW, Amazon Prime) are working fine. In another room, with another Roku, Netflix is working fine. What happened, and what needs to be done?
My son was able to fix it. I believe he went into Roku settings and then audio. And change the setting to stereo. Rather than the other one that was selected. And the hdmi setting was at auto. Restarted netflix and it was back to normal. Not sure why it started (never changed the setting to begin with) but it's worked fine since. Hope this helps!
Can you please provide more information about the issue you are experiencing? Is the issue you are experiencing only happen on the Netflix channel or does the loss of audio happen on all channels? What troubleshooting steps have you taken so far to try to resolve the issue? How long has the issue been occurring?
As a first step, could you try to remove any channel you observe this issue on from the Roku home screen? Then, restart your device. Once it loads up again, add the channel back once more and try playing content again.
I can goto the TV sound settings and toggle Atmos on/off, but that setting only applies to the TV internal speakers and by default I get Atmos audio when I switch its audio output to the ARC/eARC port and enable CEC to play the audio to the Sonos Arc and surrounds.
Everything was working fine until recently. Disney, Amazon and few channels still put out Atmos. Netflix is the only app that doesn't work even though they have confirmed I tick all the boxes.
One thing I can't understand is when I turn off the tv at the mains then turn back on, It all starts working again. However, when I then go into standby mode it all goes back to showing 5.1. It's not just a couple of titles but everything on the Netflix catalog.
Neither Sky or Netflix want to take responsibility and they're quick to point the finger at each other. This will be the last time is use Sky and I could not recommend Sky Glass any less.
I can stream Netflix just fine when I play it using my Chrome browser. But, when I try to play Netflix using Safari (version 10.0), I get one or two frames of video, and then a black screen. I still have all of the controls and slider and I still get sound, but the video is just a black screen.
I just now tried it again using Safari, and got code S7363-1260-48444350 when trying to play a video. The code referred to an incompatible monitor. I tried again, and got the same issue as before, where I get a few frames of the video, and then the video goes black, but I can hear the audio and I still have control of the playback (e.g., play/pause, volume, etc.).
When I unplugged my external monitors and used only the laptop screen, the video played. So, I now know that the problem has something to do with my external monitors being connected to my laptop, even if I'm trying to play the video on my laptop screen.
Simple solution (os High Sierra) but Netflix have so far ignored my message! Forget all their solutions particularly concerning Silver Light, as that is no longer needed. This only began for me with Safari 11.0.1. I was able to connect using FireFox without issue so it had to be Safari settings.
Thanks, but I've already done an Internet search to find a solution to my problem. I've re-installed the latest version of Silverlight, and that hasn't helped. Also, Chrome works just fine with Netflix, which I think also uses Silverlight. I've also tried restarting the computer and the other typical non-specific solutions.
- I do get the display error thing (thunderbolt > VGA displays attached). Checked with develop tab if netflix works in safari 10 (don't see another version of safari in the list). However, if I select 'firefox: mac' and allow the silverlight plugin (that I just installed) then it works.
If the issue is the HTML5 player (since in older safari versions with silverlight, it does work), how do I force Netflix to use silverlight? It seems it always reverts back to HTML5, even if silverlight's installed.
This problem happens only on Netflix, not on any other video viewing site. After clicking on a movie, I get blue screen with stopcode message and page fault in nonpaged area. Message says wait while they collect data, then my computer reboots and restarts. I have updated all drivers. Using Windows 10 os, On Edge and Internet Explorer browsers. I've used Edge browser for several years to view movies on Netflix before this problem happened. I can click on and view videos on all other sites without this happening.
The Blue Screen of Death means that some piece of memory, somewhere, has been corrupted or over written and the OS no longer knows what it is supposed to be doing. The reboot means that it can't fix itself, so it needs to restart.
First, I would look through my BIOS setup and see if there is a test option. Test all of the memory -- maybe you have a memory card going bad.
Then scan the hard disk for bad sectors. Maybe a memory swap to disk is causing the issue.
Clean up any old files on your hard drive. While many, many folks will argue with me, experience has shown that your windows operating disk (usually drive C) needs to be 1/3 to 1/2 free space or windows will have "weird" issues.
Fourth, look for a restore point from a time before you had the issue (and turn off automatic updates for this test). Try Netflix again. If it works, then a software update broke it. Then you have to manually update your apps one at a time to see what broke it.
Hi, have you already installed Widevine (see here: Wildvine missing on New Brave )?
If not, Netflix may not immediately recognize that it is installed, and will only display a black screen over time.
@bergerbse,
Sounds like this could be a hardware acceleration issue. Can you try disabling it and see if that helps?
Settings --> Advanced --> System --> Hardware Acceleration
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In July, Netflix launched its first mobile-only plan, rolling out a $2.99 (199 rupees) a month offering in India to help boost its reach in a country boasting 478 million smartphone users. In October, the company launched a similar plan in Malaysia at $4.
In another move to make itself more attractive to Indian consumers, Netflix in December started testing a new multimonth discounted subscription plan, which will be offered to some new members. The discount applies to all plans, including the mobile-only plan in addition to basic, standard and premium subscription offers. When signing up, new users will be offered a three-month plan at a 20 percent discount, a six-month plan at a 30 percent discount and a 12-month plan at a 50 percent discount.
With a plethora of free and advertising VOD (AVOD) content, such as on YouTube and even on platforms like Hotstar (which offers both premium and AVOD options), Indian consumers already have much choice on their mobiles.
do you offer access to Netflix in your listing? If so do you use your own account? Pay for another account? Make them sign in with THEIR account? I have a Netflix account myself and a ROKU I can hook up -- I just today got my first inquiry about Netflix in the unit. I'm wondering how others do it.
I have an additional device account, one for guests. If a guest doesn't have their own account, they can request me to set up access to ours as a guest viewer. Although after 2 years and many bookings, I have had only 2 requests for me to set them up. Most have their own account these days.
We have a guest account for Netflix and Hulu and an old iPhone with nothing else on it signed in for guests to cast to the tv, via google chrome-cast. Old fashioned but does the job at low cost. (We have no tv service.)
Hi Emilia, I'll just be starting to offer Netflix for my guest this coming month and thinking of the same set-up as yours (guest will have access to my account, but with a different user profile). I'd like to ask if you had any instances where your guests have messed with the other profiles on your Netflix account. If yes, what did you do? Or if not, what have you done to prevent this.
@Jose-Feliciano0, just this week I noticed the Grinch was watched on my specific Netflix profile and there were two young children staying in one of my Airbnbs at that time. It doesn't bother me and doesn't happen often. No one has ever messed with my settings or anything like that. I would say it is more frustrating when they log out of my account and into their own. I have to check every time I am turning over the space for a new guest that Netflix is correctly logged into the right account. I would never give my password to a guest so if they get logged out it would require me going over to the apartment to log them back in (luckily, no one has asked me to do that.)
Hi Jose, So I'm a little behind on this thread & I've been looking into all this stuff with Netflix & if you offer up your own account could the guest potentially mess with the other accounts on it. Anyway, their is a way you can lock your other profiles so they would only have access to the one you want them to have..
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