Hi OP, apologies for joining in a little late here but I did want to see if you had looked into any Gamma solutions for this? If you are still open to researching some additional options, it might be worth taking a look at our Horizon Hosted Phone System to see if it could be a good fit! To provide a little more information, Horizon is a complete communications service for your business that resides in the cloud and provides an extensive range of fixed and mobile telephony capabilities via an easy-to-use web portal. The service allows you to easily manage your environment and we are responsible for the hardware and software, including system upgrades. In terms of hardware we do offer choices from several manufacturers, Polycom, Cisco, and Yealink included.
Users access the system through a standard IP handset or a softphone, and calls are made and received over a broadband connection to the Gamma network. From there they are routed to PSTN fixed and mobile devices.This could give your organisation access to low-cost and free IP calling, as well as a huge range of smart call management features.
Now, if you do think you might be interested in looking into this you can find some additional info in this brochure Opens a new window and on our website here: -phone-system/ Opens a new window
Please feel free to reach out if you have any questions, I would be more than happy to help! Otherwise, wishing you the best of luck getting your new site set up :)
I've had it explained that it's the phone being told to stop ringing, but it occurs as soon as the call is made and the phone starts ringing. It also isn't connected to any softphones or external handsets as it occurs on extensions that have no other associations or groups.
A softphone app is a software application that runs on a computer or mobile device. These apps allow users to work from anywhere which means there is no need for additional hardware costs.
The Gamma Horizon softphone app allows users to interact and communicate seamlessly through instant messaging, video conferencing and direct dialling. These calls are also recorded through the VoIP software and are very secure.
Er kan via verschillende toestellen gebruik worden gemaakt van Horizon. In hoofdlijnen zijn dit: vaste telefoontoestellen, flex toestellen, mobiele telefoons, softphones, tablets, laptops en desktops.
Je bent op ons VoIP platform bereikbaar op elk gewenst device: vast telefoontoestel (flexibel middels free seating of juist niet), smartphone, softphone, laptop en desktop. Alle flexibiliteit die je van een cloud telefonie oplossing mag verwachten.
We are facing a similar issue with sporadic one way audio when remote access users' softphones communicate with internal IP phones and we see "Firewall - Protocol violation detected with protocol:(RTP), matched protocol sig_id:(1), violation sig_id:(9), (500)" on the logs when the issue occurs.
We offer a full range of Cloud based solutions to meet the needs of your business, these are idea for home or remote workers as they can be used with the range of Polycom, Cisco or Yealink handsets, on a mobile phone APP or a 'softphone' via your PC or Laptop with the use of a headset. Whether you have a single or multiple sites, from One to 500+ extensions the Hosted Voice Over IP (VOIP) service can meet the needs of your business.
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