Why Is My Menu Bar Not Working

[Maral Mende]

Hi @Li_Jingyuan I checked from my end but are able to open and select options from the right click menu from the desktop app and browser. If you are still seeing an issue I would suggest trying to clear your cache and see if that helps improve. I would also suggest checking to make sure your Figma preferences are setup correctly.

Are their any updates to this issue? I have the option selected in the menu, but in the Figma App, Cnt+Click it will not work to show the menu on Figma files. It does seem to work on FigJam and in the browser. Is this a bug in the app? Thanks!

This might be voodoo magic based on past bugs, but, I vaguely recall something about menus needing to be at the bottom of the frontmatter, so I have superstitiously always set it that way. So maybe try:

The menu bar become unresponsive when working in my drawings. I have to reboot the computer for the bar to respond. Shortcuts still work. Also the mouse cursor changes from an error to a text edit type indicator for all selections.

Same issue with the the menu bar not working except this time rebooting my macbook doesn't work. I'm dead in the water. I've updated and repaired with no luck. I need a fix quickly. I'm using the current version of Monterey.

I open my VW Spotlight 2021 Service Pack 4.01 application, open a 2021 file. I then open VW Spotlight 2022 from the applications folder, open a VW Spotlight 2022 based file. The menu bar start to function as normal. It is almost like the 2021 application shows the 2022 application how the menu bar is supposed to function.

I provide Tech Support for the New Zealand distributor of Vectorworks. These are serious symptoms and if you cannot correct them by way of the standard processes (below) you submit directly to your distributor (if outside the US) or Vectorworks Inc if in the US.

Given the severity of the disruption to your work and the nature of the symptom, skip the lesser possible fixes - like removing your current Vectorworks User Folder or the resetting Vectorworks preferences process - and go straight to a clean installation of Vectorworks:

I've just uninstalled VW22 as per the above suggestion and now I'm re-installing its saying there isn't enough disk space! I have 80GB free space, the installer says 30GB is needed....
Can anyone help ASAP?

I would recommend updating your OS to the latest Monterey 12.1. There are some reasons to think that this may resolve your issue. If you decide to do this, please report back and let us know if this helps.

Unfortunately, reinstalling VW will not help. You can try closing and reopening the lid on your laptop. Reports indicate this clears the issue in the meantime. Another thing you can try is go into your computer's battery settings and try turning OFF the "automatic graphics switching" option and see if it helps.

Great news, thanks for confirming! It seems that somehow VW is getting confused about which monitor the main menu is being displayed on which is causing the menus not to work, even though all the menu shortcuts function, etc.

I tried Lan's trick but i need to do it all the time whenever I opening the application. Even if i restart the application after a break i need to change the text size which is not very friendly and makes me to stick with VW 2021.

Good sleuthing. The quickest and most certain way to verify this potential software conflict is to uninstall SwitchResX then restart your Mac and test. However, maybe restarting in Safe Mode will provide the same result - just not the same certainty.

The workaround that we are recommending at this time is to disable automatic graphic switching on your laptop. The usage of the onboard graphics seems to be causing this issue somehow on some computers.

It would be great if VW can fix the issue so I can use the automatic switching function again, as my battery life on this laptop is not what it was advertised to be so I would like to be able to maximize it as much as possible. But glad the problem seems to be resolved for now.

No problem. Yeah, the scrolling inside of the menu navbar prevented that. Design and function wise, in my opinion, your client will be very happy. I really dig the site. Also. It looked you had two mobile menus going on.

I just did something with the Illustrator top right icons (arrange workspace/share, etc), and the Apple menu bar started working again. I'm not sure what I changed. If it hangs again, I will take notice and see. So far, it's been over an hour and it hasn't hung again.

I feel your pain, having the same issues. Super annoying in terms of workflow. On AI theres a workaround using the keyboard, I've basically been opening a new and using copy paste so to a new file so I dont lose my work. But then restarting. Doing a Mac update tonight, hopefully thats a help. I'm on same M1 chip Macbook using the studio display, so the monitor shouldnt be an issue

I am experiencing the same issue. The only thing working is the Illustrator option, all the other ones (file, view, help, etc.) are frozen. I can't click on anything and hovering my mouse does not bring out the drop down menu, etc.

I've had the same issue for the last couple of month or so. Overall illustrator is also running very slowly at times and seems glitchy. I'm working on a brochure and just had to restart it like 5 times because the menu bar keeps freezing. Sometimes it will start workng again if I give it a little time, but this isn't always the case. So much for getting a new $4,500 computer so things woudl be faster *eyeroll*. I see there is a new Sonoma update- I'll run that. I do not have the magnet app or additional monitors.

i have an imac and macbook pro. I use them separately and both have the same issue. Also i use another imac thinking maybe mine was the problem and as soon i open AI it stoped working. My imac and macbook are in the sonoma version.

My site (www.gite-brittany.com) has been working fine on both mobile and PC. I have recently updated my phone to Moto E6 plus Android vs 9 and my mobile site menu button is no longer working when I view it from this phone. My worry is that anyone viewing my site from this type of phone will encounter the same problem.

Having read earlier posts on the subject, I have already changed themes (although I have always used a standard theme) and removed the google site verification code from the header, cleared the cache on my phone and unfortunately none of these solutions have worked.

I have the same problem and just lived with it for over a year - I'm no web designer but surely, no matter what code or mods have been added by me that used to work and now doesn't, is purely down to Weebly and their lack of consideration to its users who are not coders.

Note to moderators... answer my salient points if you dare.... but, don't blow me off with "I have to change theme". Why don't YOU change back to how it used to be and fix this **bleep** problem once and for all.

All are useless because I can't enlarge my logo size big enough. On the one that can, the site isn't editable enough to try and replicate what I already have. Can't tell you what my current theme is, its been the same one for 4 years and It's the best for me.

My samsung S10e mobile phone, Huawei P smart 2019 and previous sony handset all on android 9 pie, won't open the hamburger menu on only 3 of the 8 pages (home, gallery & faqs). This applies to all browsers... native browser, google and chrome.

Once a theme is customized, we don't push certain updates to it because we don't want to cause potential breakage with it. This means that over time it can be possible that a custom theme might have issues because something else was changed that no longer works properly with the old way that themes were working. This is likely to be particularly prevalent with custom themes that were made from older, retired themes.

I have not had a mobile probem with my weebly site since i opened it years ago. Now, only on my Moto z4, the menu button does nothing and the Web button does nothing. The menu works on a Samsung, on iOS, but not on my brand new Moto??!! This seems highly illogical. Also, why are we now unable to edit the mobile sites? This is very frustrating for me and my small business. Please advise.

Where are the course files located that you are trying to view (your PC, a network drive, a web server, etc.) and how do you publish it out? For Flash, HTML5 or iOS (ipad)? What device are you using to view the course?

The files are currentely located on my local drive. They will be tested in the LMS assuming I can get everything working, but for now just locally. I'm publishing to HTML5. Eventually my client will want to run this on both PCs and iPads, but for the purposes of this test, we're running on PCs.

Anyone have any suggestions for what else I can check? The client ran the test and understandably said the menu issue was a deal breaker. I want them to use Storyline, but not if I can't get this working!

Hi! I am now having the same problem. I entered the menu items as the first slide in the scene (2.1, 3.1, 4.1 etc.) and I still can't launch from the sidebar menu. I have tried doing this in both "preview project" and "publish." The module is stored in my PC Local Drive, personal drive. Any ideas what I am doing wrong? Thanks Kelli Roche

Hi! I do have the player menu set to FREE. (Cog wheel selections.) When I click on the items in the sidebar menu, nothing happens. Each item in the menu is the number and description of the first slide in the scene for each scene.

I started a request for assistance previously under my name, Kelli Roche. Alyssa Gomez asked me to share the file with her to get some assistance with it. It was too large to share with e-mail attachment, so
I sent it to Dropbox and shared it from there. I don't think the dropbox file allowed me to add comments. Anyway when you get the file "Cage Wash Videos.story" it is from me.

Did you try clicking this link and uploading the content to the "Submit a Support Case" form? If the file is too large to attach to the form, you can also put a link to the file stored in Dropbox directly in the form. A third option would be to make the file smaller by doing a "Save As" and sending us a scaled-down version that only includes the problematic slides.

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