I’m afraid your expectations are unrealistic, for a number of reasons.
First, any commercial biological cloudy apple juice is normally kept that way by pasteurising the juice. This means that the cloud is a heat set combination of pectin, protein and polyphenols which will not readily clarify. The cloud is also resistant to breakdown by pectinase (which really only works on native pectin). Depending on which country you are in, it is also possible that a clouding agent has been added to the juice (check the label) and these are usually various gums which would not be broken down by pectinase. So I’m afraid you are starting from a rather poor place if you want a clear cider.
Second, the pectinases which you can buy are not pure enzyme proteins and are not necessarily soluble. The enzymes are normally adsorbed on various fillers and carriers which don’t dissolve - this is to keep the enzyme itself more stable and active for longer than in the pure form. So it’s not a surprise you don't see the powers dissolve - they aren’t intended to.
Third, the pectinases take days or weeks to act. This is biology more than chemistry, and time is needed before any results are seen.
Fourth, pectinases aren’t very efficient in the presence of alcohol, and since your cider was already the best part of fully fermented by day 5, you are not in the best place for them to work.
I would certainly not add gelatin at this stage because it is likely to make the cider cloudier.
The best plan is to ferment to dryness, wait 3 months and then re-evaluate. As the yeast settles out and the pectinase slowly works as best as it can, the cider may clarify naturally. However, since you started with what is probably a heat-set cloudy juice, you may just have to accept that you will end up with a cloudy cider.
Hope this helps,
Andrew