HiGuys,
I run the Windows Insider Preview on a PC at home and after updating to Build 21277.1000 this morning the PC began constantly crashing logging into the PC (would load to login screen fine and stay there - crash was about 30 seconds after logging in) with a familiar Green Screen stop crash and bugcheck. A quick troubleshoot and I found that its definitely being caused by Sophos Intercept X Endpoint and I have disabled it in startup.
Any ideas how to fix or do I need to wait until a new version of the Intercept X Client?
Cheers
Hi there, I just wanted to chime in because I'm also seeing the same error in my environment as Dread. Computers running the Windows 10 insider build 21277 will GSOD after login, unless 'Sophos Endpoint Agent' is disabled on startup. However, if the user launches Sophos Endpoint Agent afterwards, the computer will GSOD again.
We're also running version 2.10.8 of Intercept X. I disabled tamper protection and applied the hotfix in your link, but the computer still GSODs upon launch of Sophos Endpoint Agent. Do you have any other suggestions?
From the info provided, without the dump file to be able to run other commands it's hard to say much. There is a thread in a svchost.exe process seemingly terminating a CRITICAL_PROCESS: svchost.exe. From the stack it's hard to glean the origin of the stack.
Yes, that's what I disabled in the Startup pane in Task Manager. If I leave it enabled then shortly after login the computer will GSOD. Alternatively if you just launch Sophos Endpoint Agent from within the Sophos folder in the Start Menu, then that will also cause a GSOD.
Apologies for the delay getting back to this - I blame the Christmas/New Years period :)
I had to disable ALL Sophos Services from Startup via the MSConfig.exe, Selective Startup and disabling all Sophos Services there for the system to boot safely.
System still running fine up to today, just haven't had a chance to play with it ... I may have also been playing the crap out of Watch Dogs Legion ... :)
Windows Insider Build is Beta version release however I would like to know if you are seeing the error as mentioned in this link, where there is a pop-up notification stating "Your PC ran into a problem and will restart in 1 min"? We might also need to find the exact Sophos component which is causing the issue here with the help of this article.
The green screen of death Windows 10 is a new type of error that often occurs when using a Windows Insider build or Windows Creators. If you are also struggling to fix the vexing issue, you come to the right place. This post of MiniTool will walk you through step-by-step guides to fix the error.
Have you come across the green screen of death error? Similar to the Blue screen of death, the Green screen of death (GSOD) error often appears after the welcome screen. After investigating extensive user reports and posts, we come to the conclusion that the Windows 10 green screen mainly appears during the process of installing a Windows Insider program or using Windows creators.
Compared with the blue screen of death and the red screen of death, the Windows 10 green screen of death is unknown for most people. GSOD is a result of the critical failure of Windows 10 that only appears when running a Windows Insider Build program or creator.
What causes the green computer screen error? The major reason behind the error is the malfunction of your hardware drivers. In addition, the connected peripherals and conflicting third-party software are also responsible for the green screen error.
If it is the first time that you encounter the PC green death, you can try performing several restarts of your computer to fix the error. If the issue still persists after several simple restarts, move on to the following content.
Prior to troubleshooting the computer green screen, it is highly recommended that you save your important data to another location. As you know, the green screen of death is a crashing error that might cause serious data loss and even a boot failure.
Here MiniTool Partition Wizard is an ideal utility to transfer your data to another place. With this powerful partition manager, you can back up your system and even the whole disk easily. Besides, it boasts lots of features like rebuild MBR, analyze hard drive, convert NTFS to FAT, perform disk benchmark, and so forth.
As pointed out above, the Windows 10 green screen of death can be triggered by any connected peripherals such as an external hard drive, USB flash drive, external power cable, external keyboard, power cables, etc.
So, the easiest way method is to completely turn off your computer and then disconnect all peripherals one by one. If the computer green screen issue still persists, then it indicates that the issue can be caused by other factors.
If your graphics card driver gets corrupted or outdated, you may encounter the green screen of death error. To get rid of the error, you can try updating the device driver on Windows 10. Here we recommend you enter Safe Mode first, which can help fix many Windows 10 crashing issues like blue screen, black screen, and PC green screen.
Step 6. Then you can select Search automatically for updated driver software option to update the driver automatically. After that, Windows will automatically detect any available updated device drivers and install them.
If you have installed third-party antivirus software or antivirus removal tool like MRT.exe, we recommend you remove it from your computer and use Windows built-in antivirus program instead. This is because some users reported that the third-party software can throw the green screen of death error.
Step 3. Navigate to the antivirus software like Avast from the list of install programs, and then right-click it and select Uninstall. Click on Yes to confirm this uninstallation and follow the on-screen prompts to complete this operation.
If none of the above methods troubleshoot the problem, you may have to consider performing a clean installation of your Windows 10 PC. A clean installation will wipe out all the corrupt or decaying factor on your system that might cause a green screen Windows 10.
Step 1. Launch this program to enter its main interface, and then select the system disk that you lost partitions and click on Partition Recovery from the top toolbar.
Are you bothered by the Windows 10 green screen of death? This post explores several accessible troubleshooting methods. Moreover, the post provides a step-by-step guide to recover lost data due to the error. Perhaps you are looking for such an article. Click to Tweet
How to get rid of the Windows 10 green screen of death? This post shares you with the top 5 solutions. You can try them one by one until the issue is fixed. If you have any ideas on the PC green screen issue, please share them in the comment area below. Also, you can send your doubts and questions about MiniTool software in an email via [email protected].
I was using my pc normally and its running latest version of windows 10 developer build, when the power went off and this error kept showing and the pc can't boot, in a greenscreen Windows insider build run into problem (page fault in nonpaged area ) failed:volsnap, then automatic repair start up and it failed and give me bluescreen with your pc ran into a problem ,
You boot the USB stick, select repair my computer, select command prompt. Delete or rename the C:\windows\System32\driver\volsnap.sys file and copy one from X:\Windows\WINDOWS\System32\drivers\volsnap.sys
So before we start I want to share some information about this error. This error is a BSOD(blue screen of death) error which usually comes when your memory stopped working but there are many reasons for this error given below:-
However, the information listed on the error screen is more or less the same, except that it says you are on a Windows Insider Build. Other than that, it will have every piece of information listed on the BSoD screen but with a green background.
One of the primary reasons behind the GSOD Windows 11 error is having incompatible or malfunctioning hardware connected to the system. To fix it, all you have to do is identify and disconnect that particular device.
First, shut down the system and disconnect every peripheral leaving just the mouse and keyboard. Now start adding the ones you removed once a day, turn on the computer after each, and check if the green screen error is encountered.
An outdated driver is likely to cause the Windows 11 green screen error. This is because drivers play a critical role in the effective functioning of the hardware by relaying commands between the OS and the device.
Similarly, update all the drivers that are listed in the Device Manager. If not all, at least make sure to update the ones for the critical devices, such as the graphics card, hard drive, keyboard, and mouse, amongst others.
Seeing the Green Screen of Death (GSoD) is one of the more unpleasant experiences on Windows. A green screen error not only interrupt your work or gaming session but can also cause you to lose your progress.
When your Windows 10 or 11 PC experiences a critical error that prevents normal operation, it triggers a fatal error screen known as the Green Screen of Death (GSOD). These green screen errors only occur on Insider builds of Windows and are similar to the Blue Screen of Death _BSoD) errors found in standard Windows versions.
As a result, most of the fixes that work for the Blue Screen of Death also work for the Green Screen of Death. Green screen errors can occur for a variety of reasons, including corrupt system files, damaged drivers, malware infections, faulty hardware, and more.
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