Soundmax Audio
Lorrine Hatala
I am running Windows 7 Sp1 64-bit. Neither speakers nor headphones are being recognized. I woke up one day to find that the sound is coming from my internal desktop pc speaker. I have combed these boards looking for anwers, have uninstalled and reinstalled the drivers also through device manager. Have disabled "Beep", all to no avail. (You know, beep only disables the "beep", not the rest of your audio, as many have suggested). Even went so far as to disable the on-board speaker through device manager and guess what? The audio still continued to come from the internal speaker! How did that bit of unasked for magic come about? I have tackled this problem from as many fronts as I can find and I am still at square one. Soundmax doesn't have their own support so I'm back here hoping someone can direct me to the solution. Please help me someone, and God Bless you whomever you may be.
I would like to Thank you and Bless you for this solution. Shortly after I posted this, I managed to get the sound from my headphones working but, my pc speaker was still engaged--so I had sound coming through the headphones AND the internal speaker; very annoying when trying to be quiet. After checking again today for any solution to this, I saw you posted a possibilty. So I went into the Soundmax Audio ESP, checked the multi-streaming option and now, no more internal speaker enabled and I am properly only getting sound through my headphones as I needed. I had never initially touched any of the Soundmax options (very few), so I'm clueless why this happened. But as all is now resolved, I Bless you for taking the time to help me figure this out! You're totally awesome!
Hi. The generic drivers provided by Microsoft do not provide maximum functionality. The card does not support full duplex operation in Windows 7; meaning I cannot record the speaker audio, or what I hear coming out the computer.
Full duplex operation is available in XP, so I know the card is capable. The SoundMax webstie pointed me to my computer's manufacture for driver support; as they do not release drivers. I hope Dell will release a Windows 7 compatible driver. I understand Dell does not have too, however that would make me an unhappy customer.
I'm in the same boat. I've tried installing Win7-64 Pro and Win7-32 Pro to both T3400 and T3500 Workstations. On every account, the Microsoft driver is installed and I can get audio through headphones, but not the internal system speaker. As a side note, the onboard audio works just fine on my D630 notebook with Win7-32 Pro.
I don't know about "Soundmax" but there have been a lot of problems with Sigmatel/IDT sound drivers from Microsoft on Dell integrated audio systems (and on all vendor's SigmaTel on one IDT version that Microsoft released in their downloads - and one problem was identical to what you state that headphone works but not the rear speaker output). It's best to use Dell supplied drivers for full functionality. I have seen a lot of posts from users that tried different vendor's drivers or generic "retail" drivers from IDT and none worked or worked correctly. I can't speak directly for Dell but there will be drivers for some systems and no drivers for other systems. Keep in mind Dell, like other PC vendors, is in the business of selling new PC's. Most users, based on reports on this forum, of older systems that are not supported by Dell for Vista or Win 7 have installed new Sound Cards that are Vista/Win 7 compatible in order to have sound.
One issue with drivers has to do with internal functionality of the sound chip. On older systems there was no "automatic" detection of anything plugged into a port, such as the front panel headphone or mic, or one of the rear I/O connectors. On new HD Audio systems there is automatic sensing (detection). The new HD Audio drivers assume the automatic sensing is available and the drivers are set up for that. If the new drivers are installed in an older system that does not support the new HD Audio standard there can be functionality issues in the I/O ports.
If Dell supports a device for Vista, the Vista drivers should work as Windows 7 is basically Vista with modifications (and hopefully improvements). If there is a Vista 32 bit version available from Dell that should work on Windows 7 32 bit. Same way with the 64 bit. The Dell Vista 32 bit SigmaTel drivers for my Dimension E510 worked perfectly with Win 7 RC1 32 bit. I have a (retail) Intel motherboard in my home built system that has the SigmaTel audio. The IDT HD Audio drivers (SigmaTel) that Intel has for this motherbaord are listed for both Vista and Windows 7.
What I did do was install the windows xp drivers. (on 1st install it said it didn't work and asked if I wanted to run it again with recommended settings and then it worked.) But I do not feel XP drivers are what we should be using.
chipset is listed as "AC - 97 Audio, ADI1981HD via ESB2 / high definition" in the Xref. The complete document is available at the link below. From what I can find on the Intel support site, you are correct and it does not appear that there is a driver for this chip set.
With all due respect I know from previous dell contacts that I have been treated fairly but this issue of windows 7 and Soudmax full functionality forces me to either buy another pci sound card or change my computer all together,Windows 7 has been out for some time now and I am sure You are aware of the fact that some of your customers may wish to upgrade system without buying a new desktop, I happen to be in that category, I have tried for many days to find soundmax windows 7 for dell with no luck, at this point as much as I love my Optiplex 755 I find myself wondering if I love the music adjustments better!!!. A Note: not everybody uses the media player etc..
First of all thank you for your reply! the answer is yes! absolutley!!!, but the point is if I have so much invested in Dell products (18 computers 22 printers and other various switching gear) for a company that prides itself the best in the planet, at least they can produce full function sound software for the product, It then becomes a matter of principal.
It's unlikely they'll release an updated driver. Your best bet is to find a driver for another mainboard and try and install it. I did that with an Asus board that unfortunately had Soundmax audio; it worked out well.
I have a older Motherboard (ASUS Rampage Formula 1 ... The Original) and I recently decided to install windows 8.1 on to the computer. Without doing any research I later discovered that this MOBO has NO drivers for Windows 8/8.1 ... I am trying to get my Supremefx II sound card (That came with the MOBO) to work. However there is no entry for the sound card in the Device Manager so it is not even being detected, and any drivers that I find (And try to run in compatibility mode) just say
Can i do .INI configuration changes, try Different Drivers. I really like windows 8 and I have no problem with windows 7 (I prefer 7 actually) but there is just no time to copy all of my files and install windows 7 ... I will if it is a last resort but I want to try everything I can before hand.
I have already gone to the ASUS Website to get the drivers. If you go to this link (MOBO Support Page) and click the drop down menu there isn't any selection for windows 8/8.1. And as I said the windows 7 versions (I have 64 bit so just in case I tried both) give me that error message.
I do have the old hard drive from the original windows 7 copy but I cant select the device (Supremefx II) in device manager because it doesn't even show up. The only audio devices are my Logitech G930s and My Graphics card (NVIDIA) HDMI port audio
Open Device Manager, click on the device with missing driver (labeled with a yellow !), chose to install from a local source and point it to the DriverStore folder (and include subfolders). Device manager will find the drivers automatically.
According to your last Device manager picture, your computer doesn't even detect the Supremefix II device, OR somehow the "NVIDIA High Definition Audio"-driver seems to be sufficient for the Supremefix.
We'll have to check all those NVIDIA High Definition Audio devices to see which one is actually the Supremefix II device.Double click on each of them and click on the Details tab. In the dropbox menu, choose Hardware Ids. We're looking for the device ID, see picture below.
In my picture it says DEV_0040, so the Device ID is 0040. Go to pcidatabase.com and type in the device ID in the upper right search bar. PCIDatabase will then tell you (most likely) which device this is.Do this for all the Nvidia devices, I suspect one of them must be the Supremefix II soundcard.
After you've found the correct one, you must right click that device and choose to Uninstall it. This will remove the drivers. Then click on the Refresh button in your Device manager (blue icon in the top, labeled Search for hardware changes).You should now see a device with a missing driver. Double click on this device, choose to install drivers from a local directory and point it to your Windows 7 backup (DriverStore folder as mentioned earlier).
I need a DOS driver for the ADI AD1881 audio codec, using an ISA soundcard is sadly not an option on this particular machine... it looks like SoundMax (Analog Devices) only sold the chip, no drivers. all the OEMs seem to have broken links to their DOS drivers (Damn you HP) but its an Acer board. although its not the mobo that matters, its the codec itself.]
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I know I am necroing this post but I have a laptop with the same audio chipset that I think I'd like to run just pure DOS on. Has there been any updates to this? Anyone thing the DOS AC97 driver would work?