Issue With Chrome OS 48 Beta And 49 Developer With The Keyboard

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Dec 20, 2015, 9:15:59 AM12/20/15

to Chromebook Accessibility Trusted Testers

Good morning everyone,

I am using an Acer Chromebook 11 I got in December of 2014, with Chromevox running.

Using either Chrome OS 48 Beta (like I'm doing now,) and 49 Developer, keyboard support is getting worse and worse for some reason.

None of the following keys, will actually respond for text editing:

1. CTRL-A

2. CTRL-X

3. CTRL-C

4. CTRL-V

In addition, selecting text with the keyboard, is totally hit and miss. Its like something is up with the cursor control or something...

No liquid spilled, no strange driver issues. Chrome 47 stable does not have any issues with the keyboard at all.

It truly is very strange!

I can cut, copy, and paste using the Chrome and Contextual menus, but that's a bit of a slow wrok-around.

I just wanted to pass this along, in case others have this same issue I and other's may be having with their Chrome devices.

Thanks for reading!

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Dec 20, 2015, 9:26:11 AM12/20/15

to Chromebook Accessibility Trusted Testers

What really is worrisome, is that this issue also effects bluetooth keyboards, and also happens with "Guest Mode."

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Dec 21, 2015, 3:32:30 PM12/21/15

to chromebook-acces...@googlegroups.com

And thank you, as always, for sending us your field report!

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Dec 21, 2015, 5:12:21 PM12/21/15

to chromebook-acces...@googlegroups.com

Yes, thank you so much, Trenton! We definitely want to make sure that we get to the bottom of this.

--

Laura Palmaro

Program Manager, Chrome Accessibility

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Dec 21, 2015, 6:51:06 PM12/21/15

to chromebook-acces...@googlegroups.com

To the both of you, you're very welcome.

Comment sent!

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