Pc300 Data Recovery

[Marcelo Chaplin]

ThePC-3000 UDMA coupled with the Data Extractor UDMA forms the PC-3000 UDMA Professional System that allows you to recover data from SATA, ATA (IDE) HDD. If you wish to repair these HDD, you need only the PC-3000 UDMA, and for data recovery you need the combination of PC-3000 UDMA and Data Extractor UDMA.

When developing the new PCI-Express-based PC-3000 UDMA system, we used the main features from the previous generation of PCI-based PC-3000 UDMA, which proved to be the best, most reliable, and most optimally performing data recovery system possible, while at the same time maintaining a reasonable price.

Two ports are separable, but when they are both in use they are dependent. There is a slight reduction in performance on the second channel when the first one is fully loaded (no more than 20% reduction) as the PC-3000 UDMA is based on a single-channel PCI-Express bus. At the same time, this technical solution allows a reduction of the total cost of the board and makes it more attractive for small and mid-sized data recovery companies.

A double-channel power supply adapter is located on the board controller and provides independent +5 V, +12 V voltage supply and protection from overvoltage and current overloading. In case of any contingency the HDD power supply is switched off automatically.

One of the most important new features of the PC-3000 UDMA allows for launching of the PC-3000 utility and Data Extractor tasks as separate OS processes. The "PC-3000 Resource manager" software makes using the new PC-3000 UDMA very easy and effective. The "PC-3000 Resource manager" manages port and related process activity, controls the status of the ports, checks process conditions and kills processes when it is necessary.

A Hard Disk Drive (HDD) consists of three main parts: the Hard Drive Assembly, the printed circuit board and the internal software. If one of these parts is damaged, the HDD does not work. The PC-3000 allows you to diagnose the HDD, fix damaged HDD modules, switch off defective heads, block access to the damaged area of magnetic surfaces, get access to the user data and many other functions.

HDD diagnosis can be done in standard (user) and technological (factory) modes. There are special PC-3000 adapters used for switching the HDD into technological mode to get access to the internal HDD software and user data.

To make initial diagnostics, the PC-3000 universal utility is launched. It diagnoses the HDD in user mode. The following checks are done: if the HDD is identified and if the HDD is password locked; check of surface access by LBA to the user data area and HDD translation system etc. If there are any HDD malfunctions, a special vendor-specific technological utility (intended for a specific HDD vendor) is used to repair the drive and gain access to user data in technological mode.

The PC-3000 UDMA includes 16 special utilities used for various vendors, architectures and HDD families. Special utilities help to conduct HDD diagnosis on a low level, reveal damages and try to exclude them using special program methods and gain access to user data. If you wish to only repair the HDD and you do not need user data, you can make full drive initialization, switch off damaged heads, hide defects on the magnetic surface and reconfigure the HDD.

In many cases it is not necessary to fully repair the HDD to recover data. It could suffice to correct internal HDD software. This allows temporal access to user data and you can read the required information.

The PC-3000 provides a great variety of functions for repairing HDDs. It enables the user to overwrite FLASH ROM, to switch off damaged magnetic heads, to detect and exclude damage in the HDD service area, to recalculate and overwrite service modules, to regenerate the translation system, to clean and reset S.M.A.R.T. logs and tables, to detect bad areas in magnetic surfaces and to exclude them from the HDD working area. Afterward, identification parameters are corrected (including serial number, model, capacity, etc.)

The PC-3000 UDMA Professional system has a massive database of factory firmware resources: FLASH ROMs, service area modules, service area tracks and other HDD critical resources. The database is systematized and stores all data in compressed format. It allows getting quick and easy data access and sharing firmware resources between several PC-3000 Kits.

ACE Lab technical engineers have made a short overview video of the new features available in the latest update. We highly recommend you to watch it from beginning to end for better understanding how the new modes and features work.

Feel free to send your questions in our TS ticket system: and enjoy our new PC-3000 7.4.x update!

The latest PC-3000 Software is available!

The new update has brought a lot of cool features for Western Digital and Seagate HDDs, including new drive families and expanded recovery options for SMR drives, new SSD loaders, a new CPU Utility for MAXIO controllers and much more.

The new update has brought the enhanced T2 Reading and Analysis Mode, the support of PS5012, PS3112, and of new SAS SSDs, as well as many more other useful features to improve your work with data recovery cases! All this is available in the freshly-released versions of the English, Chinese, Japanese, and Korean software:

This release has also brought the support of LVM2 thin pools and PS5016 PCIe 4.0 NVME drives as well as loaders for PS3111 and SM2259XT controllers. These features and many more are already available in the latest version of the English, Chinese, Japanese, and Korean software:

At the ACE Lab Webinar on the Modern Challenges in Data Recovery & Digital Forensics, our technical engineers showed the features available with the PC-3000 Version 7.0.x., for example, TLER (time-limited error recovery) for WD HDD, the Data Extractor error-processing scenario, and the support of new NVMe drives based on Marvell 88SS1093 controller. These features and more are now available in the latest version of the PC-3000 Software:

Since now, it's possible to work with Phison PS3111-based drives, which have YMTC NAND memory on board. The new update brings an opportunity to decrypt the external USB drive Transcend ESD230C with SM2258XT controller, and also it brings extended loaders support for SM2259XT drives, improvements in software stability and speed.

The ACE Lab Online TechCon on Data Recovery & Digital Forensics 2021 revealed a huge number of the most up-to-date features for your PC-3000 tools: support of the new drives families and controllers, T2 Recovery visual mode for SMR drives, a new class of additional maps, and many others functions that make your data recovery job easier and faster.

We continually enhance the PC-3000 tools by adding new modes, algorithms, and functions. Today we are glad to announce that the following English, Japanese, Korean, and Chinese software updates are released:

Last week, you saw a lot of new PC-3000 functions at the ACE Lab Online Technology Conference on Data Recovery & Digital Forensics 2020. Today all these features are waiting for you in your update boxes! The following English, Chinese, Japanese and Korean software updates are released:

We constantly expand and add new features to PC-3000 to meet your data recovery needs. Today we are glad to announce that the following English, Japanese, Korean and Chinese software updates are released:

Today, at the ACE Lab Technology Conference on Data Recovery & Digital Forensics 2019 in Prague, the Czech Republic, we have shown a lot of new features of PC-3000. Now you can get them from your update boxes! The following English, Japanese and Korean software updates are released:

ACE Lab is committed to enhancing PC-3000 upon our users experience. This major update delivers a lot of useful features, plugins and support for new drives and controllers. Furthermore, PC-3000 Express now works with the PC-3000 SAS ports in Data Extractor!

The SAS adapter is an external device which is connected to Port0 of the PC-3000 Portable III.

The adapter includes a highly productive Marvell controller, effective low-noise voltage stabilizers as well as other electronic components such as the Power and Data ports for SAS drive connection, and three LED indicators: of the provided power supply - PWR, of the drive activity - SEL, and of the error - FLT.

For temperature control, there is a fan inside the case of the adapter and a radiator on the microchip of the bridge. The fan is monitored by the PWM controller which gets the data from the temperature sensor.

The SAS adapter is intended for SAS HDD and SAS SSD connection for general checking of device operation capability, surface testing for reading, writing, verification, viewing SMART parameters (Log Sense). It is also possible to view and change some device configuration parameters here.

The copying function lets you create the device image (full sector-by-sector copy) and save any area of the logical space. The sector editor lets view and edit the chosen surface areas.

In the special utilities, testing and restoring HDD service information, modules, configuration pages has been implemented. Translator recalculation (restoring) is supported as well as testing magnetic heads and disk surfaces according to physical parameters, clearing SMART, resetting the counters of on/off switching and work hours, loading the HDD microprogram.

The PC-3000 Portable III is a one-of-a-kind hardware-software tool for on-site data recovery with the maximum success rate. It is the most powerful and convenient solution available on the market that contains the main principles of the PC-3000 technology and much more to solve data recovery tasks easier and faster.

Depending on the system you choose, the PC-3000 Portable III also includes extra software such as PC-3000 SSD Extended and Data Extractor RAID Edition to help you recover data from not only SATA/PATA/USB HDDs, USB Flash devices, and SD/MicroSD memory cards, but also from PCIe/SATA SSDs and RAID-arrays built from the drives based on the interfaces listed below. More types of devices such as SAS drives are to get support in future.

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