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Alix Stocking

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Aug 2, 2024, 1:41:50 AM8/2/24
to chotarirag

My problem is whenever I am playing a game or I am on netflix I randomly get disconnected from xbox live. I can instantly reconnect to xbox live if I choose to, and if I dashboard I automatically sign back into xbox live sometimes.

This is really frustrating because I always watch netflix with my girl and it disconnects several times when watching a show or movie and I have to exit netflix and re-enter to get it working again. And even more frustrating when playing online such as GTA, where it wont save my progress until my last save, and kicks me back into singleplayer.

Does ANYONE have any solutions, or advice. Microsoft is killing me. And some side information, my account had some problems a month or two ago where I was getting an error code when trying to sign online, and couldnt connect to xbox live, EVEN though I tested my connection.

Another thing that could be the case is your xbox itself, if you never have problems with your desktop/laptop while connected to your router it could be your xbox. You might have a broken receiver and/or port on the xbox. Try to invite a friend with his xbox to see if the problem occurs when you're streaming on his console.

Would certainly say it is a router/internet issue. Live will boot you if you drop connectivity for any period of time (which will boot you from Netflix as well instead of just "buffering" like it would do on a Roku etc) which is one of the few things that irritates me about the gold paywall for streaming services.

Yeah. I would say wire if you can, if not you could look at a stronger router or a wifi repeater (basically picks up your wifi signal and re-broadcasts it). But neither of those will help if its just the scale of how much it's being used at he same time. For that you basically need to pay more to your provider for more Mbps.

My wife's 360 slim was doing the same thing , but My old one didn't have any of the same problems, so I knew it wasn't my router or modem. Ran the xbox live test , it would say couldn't get ip from router, BS because I use a static ip.Started to look at her network settings were changing from the static addresses given to automatic, put it back to static. Router restart over and over , check every setting on router wasn't the problem. check what was on the xbox Hard drive. Notice a couple odd things one was two netflix app one without the netflix icon. That one had A old title update and account credentials, delete both and didn't have to redownload or re enter and thing for netflix to work. The second thing was microsoft system feedback data , delete that also . This has fixed the xbox live disconnecting issue for me. Also trying clear system cache was done on it.

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