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I am experiencing difficulty loading the linked page when I click on the experiment I created on Chorus Project after sharing it. The download public experiment link which can be shared stays "loading" then links to an empty .zip folder. Is this likely an issue with the uploaded data or the settings? We are experiencing the same problem on a separate experiment as well.
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Hi Scott,
Thanks for posting this. Sorry for the delay in getting back to you. We are looking into this. We will try and get back to you on the status ASAP.
I really apologize for the inconvenience.
-Mike
Scott Hogan
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Jan 11, 2018, 9:51:43 AM1/11/18
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Mike,
Do you have any new information regarding this? Timing is critical for the submission of manuscripts.
-Scott
mac...@uw.edu
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Jan 11, 2018, 7:13:14 PM1/11/18
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Hi Scott,
Thanks for your patience. This is a known issue where the webserver hangs when it is trying to pass too much data through it. I believe that we are close to a good fix. I am working with the developers to get a good time estimate on when this fix will be deployed.