Logitech G Hub Mac Something Went Wrong
Canumil Flowers
I'd really like to purchase/use the new AN 225, but every time I try to do so, I get the error "something went wrong." I've been looking for a way to contact Miscrosoft to see if a resolution can be found, but no luck so far. Anyone have any ideas how I can resolve this?
I got that error (I'm on the Steam version). The problem was the 'wallet' inside the Steam website. I had to use the internet Steam page and log onto that (not the normal Steam gateway app which doesn't show your wallet payment methods). And go to my account and enter a new payment method. Then there was not any more "something went wrong" messages.
For God's sake @andyjohnston.net I hope you don't follow this (likely well-intentioned) advice! Fielder has it right in his post above. It's an error on the back-end transactional side between MS and Steam. If you're not using the Steam version I'd be surprised but would look at your MS Store setup. BTDT.
I'm not sure what to say. I've tried countless times to purchase the 225 always with the same result. I've logged out and back in to MS account, removed and readded my credit info etc, but always get the same message whether I try to buy/download or buy.
Users do not need to mess around with Powershell and their OS installation to get the MSFS Marketplace working! Stoopy was right. Every issue I have ever had with buying from the Marketplace (and I've had quite a few) have been resolved by restarting my PC, opening up the MS Store app and leaving it opened, and then launching MSFS not as adminstrator. This was the advice from MS back in 2020 when the sim launched and lot's of people had problems buying from the Marketplace. It still always works for me when I have issues.
I'm on the latest 4369, and since I installed this driver, I cannot use Intel's Virtual Camera. As soon as I do anything in the Camera tab, I'm having the "The camera is currently in use" error, as well as the "An error occurred while trying to modify (whatever I do in the Camera tab, like changing source)"
I already just did a DDU, and please do not tell me to get out of Windows Insider, first I'm already in the queue to get out of it, and other people being on the stable release are getting this issue as well. I am absolutely sick of all the errors and issues I'm having with my Arc since I have it, I just want to use it without having to mind what to do to fix this or that issue
Please note that when using an Insider Preview Windows build the issue has to be reported to Microsoft first due to the instability these builds can cause, however, this one seems to be more of a general issue since more users are reporting the problem and we would definitely like to further research it.
Thank you for posting. Please create a log file with the Intel System Support Utility and share it with us to get more information on the hardware you are using. As well, please share a short video or instruction to replicate the issue, one post will suffice so if another community member provides the information first there is no need to share more videos
Hey, I'm not an Intel employee, but I can tell you this : You have to save it and link it here in your response in the forums, not upload it directly with the tool. I believe that the "Upload" feature has been deprecated, but they didn't bother removing it from the tool
Same issue.
Intel Arc Control is one of the buggiest software I have ever had the displeasure of using. And this is not an exaggeration.
I use the Virtual Camera constantly to use the Blur Background effect. When it works, it works fine. But it is extremely finicky. Every time I put my PC to sleep or hibernate, I have to restart the application. Ok, I can handle that. Not a good look though for a behemoth like Intel with an army of programmers.
The icing on this rotten cake is 4369 is completely broken. It cannot use my external Logitech camera since it errors out with "something went wrong when trying to set camera source" and "camera is currently being used by another app". My internal camera is not working either via Arc. As of now, I am dead-in-the-water. I have tried a bunch of remedies to no avail.
For such a foundational software like the graphics driver, this is not acceptable.
BTW, the Windows camera app works fine. I can switch between my built-in camera and my external Logitech USB camera with no issues so the problem lies in the Intel Arc software/drivers.
/rant
We want to let you all know that we have replicated this issue and it has been assigned to our dev team who are currently investigating and working on it to come up with a fix for it. At the moment there is no estimated time or specific date for the fix to come up but if you want to check the status later on you can reference the Bug ID 18029053924.
Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.
Harmony remotes are programmed using one of two computer applications, or the Harmony mobile app for iOS and Android. If you're new to Harmony and need help getting started with your setup, please select your remote from the product support section of our home page.
These remotes are supported by both the MyHarmony desktop software (recommended) and Logitech Harmony Remote Software 7.x; however, any accounts originally set up using Logitech Harmony Remote Software 7.x cannot be accessed using the MyHarmony desktop software.
You can create a new account using MyHarmony and copy the settings from the Logitech Harmony Remote Software account, but you cannot access the older account directly. For more information, please see: Upgrading to MyHarmony
This was done to eliminate browser plug-in issues and increasing browser security policies. All existing account information still exists and is accessible by downloading and signing into the new software.
Windows users may download a zip file of our MyHarmony desktop software, unzip then right click on MyHarmonyLauncher and select Run as administrator. If you are still having problem downloading the MyHarmony desktop software, check out more detailed troubleshooting information for your respective browser:
Different browsers have different default locations where all the files from the internet are downloaded. For quick access to the downloaded MyHarmony desktop software installation package, follow these steps:
If you're using a hub-based product and receiving an error message stating "something went wrong, please try again after some time", please ensure your Harmony hub and connected devices are on the same Wi-Fi network and that your computer and/or mobile device meets Harmony minimum system requirements.
Product: F1 23
Platform:PC
Please specify your platform model. PC
Summarize your bug When the game launches it flashes past the load screen when my Logitech G920 Wheel is plugged in. At the screen where it says Press Any Button I cannot do so, there is no response. Previously (1st time I used the game everything had worked perfectly). I could get past the menu by unplugging the wheel and using my Xbox One controller (I couldn't even use the keyboard). When I went into the control menu, the Wheel is recognized but I cannot get any buttons to work or set it up as the controller. I don't really understand what has happened when it was working perfectly the day before.
What is your 16 digit Report Code? ABCG-BSBP-TEMB-VPGE
Can you please provide the name of your current internet service provider? Slingshot
Which area is the bug/glitch in? Single Player
Steps: How can we find the bug ourselves? If you have a Logitech G920 Wheel plug it into the CPU and try to load the game. You should experience the same problem that I did. When I launched the game without the Wheel it responded as it should have but I want to use the wheel and not a controller (especially when it had worked well before)
What happens when the bug occurs? Essentially, there is no control response from pressing any buttons on the G920 Wheel. While the game seems to read that the Wheel is plugged in and gives it as a control option in the controls menu, any attempt to use the Wheel gives no response at all. There is no way to select it and calibrate it to the game or get it to work.
What do you expect to see? As mentioned before, the first time I launched the game I was able to use the Wheel as the main controls for navigating menus and for driving the car in game modes. So I would expect to be able to use the wheel to do all of those things again instead of having to use only an Xbox Controller to play the game.