Anydesk Not Working On Windows 10
Canumil Flowers
Hi, i will report the same to AnyDesk:
I found that in two different PC where Comodo Internet Security is active AnyDesk are not working fully.
No error showed but user are unable to manage windows or write with keyboard.
Is the application being run in containment on either system? Do you have a global firewall rule to allow the incoming connection on the destination system? Is Anydesk rated as unrecognized in the file list or does it have a trusted rating?
Hello. Does anyone know what rule to prescribe in the global CIS rules to allow Anydesk to work.
The Proactive Security configuration is used. Ports are hidden. The application has a trusted status. Firewall and hips in Safe mode. There are no requests from the firewall or from the hips. In the logs there is no information about the access to Anydesk of incoming packets.
I found a solution in an experimental way. In the application rules, specify Anydesk to allow. In the global rules, assign permission to inbound TCP packets to the port (default 7070) of the direct connection specified in the Anydesk settings. Voila!
In application rules, assign Anydesk to an application that is allowed.
In the global rules, write two elements in the rule:
All outgoing packets are allowed, incoming TCP port 7070 (make sure that this port is in the Anydesk settings).
You need to make sure in the AndDesk connection settings allow direct connection is enabled and the port listed is the same one for the global rule. Also check the firewall logs to see if anything is being logged as blocked. I would also enable logging for the global block rule that blocks all incoming connections and try again to see what gets blocked.
All should be fine, however while the firewall is active - no connections to Anydesk can come from outside and I cannot make connections to any computer with Anydesk, which can be normally connected to when the firewall is disabled.
Networks including firewalls are my work, I feel it ridiculous that I cannot have one firewall software work with an application when it is allowed, ports are opened, there should be no reason for not working.
Before the latest update, this has been working fine for years. Then I update Comodo and this happens out of nowhere.
My problem is that some programs (Handbrake, NordVPN for example) only comes up with a white window when launching them. You can see the Title on top of the window and you have the "X" to the top right to close the program, but that's it.
Funny thing is that when I launch the program in front of the host and then later connect remotely the program does display everything correctly. Same thing if I reboot the computer and launch the program remotely.
Not sure what just happened, it was working just fine and suddenly applications just start showing completely white?? Just like that. No changes of drivers, applications, configuration, absolute nothing different than an hour ago... and bam, Teamviewer completely useless. How is that possible?
I think someone must have shut down the display/monitor connected to it by accident. It has a DVI input but dunno for sure what type of monitor is connected. Probably a cheap screen though since it's mostly used remotely. Thanks for getting back to me so quickly. I guess i'll stop trying to troubleshoot that remotely. I've reinstalled drivers, applications, installed chrome remote deskptop to try an other remote desktop application, same **bleep**. It's too frustrating, i'll wait a few hours until someone's physically in that room and turns the darn monitor on again. SMH.
Cheers.
Typically, monitors or notebooks display shall report their data (such as what resolution they support) to the graphic card once they are connected.
The monitor itself does not need any power, as the HDMI / DVI / VGA cable itself provides enough power.
Unfortunately, there are some monitors that will only pass their data to the graphic card when they are turned on/have power.
In this case, the graphic driver shall decide what it wants to do when the monitor is not detected. There have been 3 cases detected thus far:
TeamViewer grabs the screen as it is currently displayed.
In other words, if Windows did not draw anything, TeamViewer cannot grab the screen, so you will only see a black screen. Unfortunately, we cannot do anything against that.
Hi,
Do you use an integrated graphics chip or are you using stand-alone? --> I use a GTX1080Ti with the newest driver.
Does this only happen on Teamveiwer? --> It only happend with Teamviewer. At the PC the software works without any problems. I did not use any other remote viewing software.
Have you installed the Monitor Driver for the software, if so was that successful? --> No, how to install a monitor driver for a specific software, this is new to me.
Yeah, I got this problem now that I've installed SAMSUNG U28E590D 4K monitor, connected by DP cable, Firefox would whitescreen, I was able to fix this by disabling graphic acceleration but Windows Live Mail still only displays part of the screen, I may have to unplug the cable when I get home to see if it resolves this as I've been at this all night remotely, getting nothing done, I never thought switching a monitor would be such a pain. :-/
I've since found that connecting a HDMI cable to the mb port to monitor seems to fix this, I can still default to using the add on video card to monitor by DP cable when at home but somehow having that second connection resolved this issue.
When using teamviewer to remotely view other computer equipment (a WorkStation) I can not visualize the 3D screens (which have movement and allow you to model and visualize some data in 3D), this did not happen previously, but since I upgraded to the latest version it is not possible for me Visualize these data in 3d dimensions. Has something similar happened to you? How can I configure Teamviewer so that I can visualize those windows as I could before? Thanks in advance.
For me, I get black windows! I am remoting into a laptop media server, which used to work fine. However, as of a couple of days ago, I am starting to see black windows for VLC (I hear audio but see no video), Next PVR, and even Firefox and Edge browsers. It's the same whether I use TeamViewer or **bleep**. However, following the comments above, I have just realized that if I open the laptop lid, all the windows display correctly. If I close it again, they go black. So, yes, it's definitely a rendering issue. I wonder if there was something contained in a recent Microsoft update that caused this behavior?
Hey I have exactly the same problem and a Samsung monitor. When you say 'connecting a HDMI cable to the mb port to monitor' ... what do you mean by mb port to monitor? Just trying to resolve this issue so I can actually use TeamViewer? Thanks
This sounds like my exact issue, but the remote machine is a Mac.
The remote machine is mac mini that does not have a monitor attached at all. It is headless.
The issue only started after upgrading the remote host to Mac OS Mojave.
I have used Team Viewer without issues on this host for around 6-12 months, without a monitor attached.
Please note, **Third Party Product** is working perfectly fine and it's the only reason I can continue to work remotely on this machine.
With an external monitor plugged into the mac mini, the problem is solved. You can then unplug the monitor and the remote session continues to work.
After a reboot, the problem returns, unless a physical monitor is present.
I'm going to try the dummyplug, that could be a cheap solution. They are under $10 online.
When I open Internet Explorer Edge remotely with Teamviewer (latest release), it shows the start page fine. However if I go to any other page it shows a blank. If I grab on the edge of the window and drag it to make it larger, the page goes from blank to displaying the content, but only while dragging. As soon as I release my finger from the mouse button, the page goes blank again, How to fix this?
I found a workaround: I've installed the VPN driver on my client and on the TV host, and selected VPN when connected to the TV host and using the VPN tunnel I was able to create an RDP connection from my computer to the TV host and this connection can run and RDP client properly.
Hi. Same issue here. This is not a fix, but i found with my monitor that instead of I shut it down from power button, I change picture source to something else than DP, which i normally use. My monitor goes black since it has no signal and after a while it goes sleeping. With this i can sleep my nights and remote desktops work fine. (Teamviewer and google remote) If I shut down from power button neither of those does not work.
The teamviwer team can do something to prevent this form happening ... this software uses a virtual display driver that activates the videocard just like the physical display monitor ... use this software:
[German]I've been working on the "suspected case" of the AnyDesk hack since a week, which was confirmed as a "successful cyberattack" on Friday, February 2, 2024. At the weekend, I wrote up my findings in four articles (see links at the end of the article). I would now like to add a few more thoughts and tips for readers as a kind of follow-up.
The screenshot above shows the AnyDesk incidence report again. I have prepared further information in other parts (see links at the end of the article). Below are some comments and information for my blog readership.
I can understand that there was turmoil at AnyDesk, and great consideration is given to how and when the public is informed. But as of February 1, 2024, there was an offer from me to talk with the CEO about the incident, which did not happen all day on Friday, February 2, 2024. Okay, I'm not "the center of the world" and they have no obligation to talk to me at all and in a timely manner.
Security researcher Jake Williams picked up on it in the above tweet in his "Remarks on the AnyDesk incident". Original quote: This shouldn't be published on a Friday afternoon when the systems were taken offline days ago. This is a PR move. Companies that are transparent don't do this kind of nonsense.
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