Samsung Galaxy Z Flip 4 Year
Canumil Flowers
How is it possible that a newly replaced Galaxy Flip 4 can AGAIN have a hinge failure? Durability/reliability is definitely not a feature of this phone. A smartphone is an essential part of daily life - both personal and professional. I wrongly assumed a smaller foldable phone would be a plus to protect the screen. The irony is that I have NEVER changed a normal smartphone because of damage or unreliability. They were robust and took the knocks of normal daily life. In less than a year I have found myself with a phone that will only open at 90 degrees, TWICE!!! No hard drops, no extreme use. So now what? Go through the whole process of trying to convince Samsung the hinge jamming isn't through abuse of the phone? A MOBILE phone is for MOBILE use and must be durable enough to manage MOBILITY.
Same issue here anthis is 2nd phn 1st one they claim wasn't under warranty an I had to so a claim here it is less than. 6months an the same issue , do you know if a class action lawsuit has been start for the flip 4
Millions of these phone's will have been sold globally so if their was an issue over the hinge system I would have expected to see the forum and other sites flooded and media sites with people experiencing these issues.
I am on my third Flip 4. Got my first last October, and the screen popped out within a month. That service provider make me buy the phone outright and stopped my service, saying I broke the phone. Changed service providers and tried again for the same phone. It also broke within a month, the hinge began to click and before I knew it the screen separated from the corner fold. Took to service provider that didnt know what to do, Samsung told me to go to Asurion, which told me they wouldnt repair. Two months of phone calls to Samsung, going back and forth to provider and Asurion, to finally be told they would honor my warranty. Sent the phone to Samsung, where they then denied coverage and sent phone back to me. I sent back to Samsung and paid $300 dollars to have repaired. I was sent a "new/refurbished" phone which broke within a week. Knowing I am just going to have to pay to replace it again, instead of Samsung admitting there is an issue with the phone, it is now a paper weight that rings, which I make monthly payments on. This is my work phone and sits at my desk.
Despite what Samsung says in response to user complaints, the crease/crack along the fold of our Flips and Fold phones ARE a common problem irrespective of whether occuring within the 1st year of ownership or shortly thereafter.
How many of you flip/fold owners have worn the burdensome frustration and inconvenience of having your phone fixed in the early days of ownership? How many of you have felt you've had no choice but to pay for Samsung for the repair, or, write off the cost of your phone entirely and buy a new more reliable phone to replace it??
For those of you out of pocket for a repair and/or the cost of an unusable phone plus a new one, let's band together and launch a worldwide class action lawsuit against Samsung for this issue and get our money back.
I am in! The Samsung Galaxy Fold 3 is flawed and it seems that many people are having the same problem. I have only had my phone for about 18 months and the screen is going. It is a failed concept that should be rectified. I just bought the S23 Ultra because I would never own a Samsung Galaxy Fold again. I explained my problem exactly to the Samsung Agent. The agent told me to not claim the screen as cracked, and that I should have no problem getting the full $660 credit (I still owe $800). He said that it is normal for the screens to have the black line through it, they are seeing a lot of this. I am disappointed. If they fail to give me my full credit and do not accept the faulty phone as a trade in good working order, I think I will look into commencing a class action suit about this issue. I am sure we will not have any difficulty finding a law firm to take action on our behalf.
I have had several Galaxy flip phones over the years, with my favorite being the dual screen Galaxy Golden. I literally bought the Galaxy Flip 4 not more ten days ago after I could no longer find consistent cell service on my Galaxy Folder 2. Anyhow, a clam shell / flip phone by design is supposed to be more durable and than a slab device. I figured a new $1000 phone should probably have a shock resistant case, just because you never know what will happen. The phone fell maybe 3 ft off my desk onto an oak hardwood floor and one side of the hinge popped out. The screen is fine from what i can tell but the phone will not open more than 60 degrees.
This is a serious design flaw. Did anyone even test the durability of the hinge on this new device. I wish Samsung had made a 5G version of the Galaxy Golden or the Galaxy Folder. I guess I will try to see if the one year warranty covers this defect.
Then, a few years later, foldables entered the picture, and quirky-but-compact phones were back on the table. And once I got a Galaxy Z Flip, I knew there was no going back to an iPhone, even for iMessage.
Then, almost overnight, came the second wave: flip-style foldables. In 2019, the rumor mill was ablaze with reports of an impending Motorola Razr revival in foldable form. Exciting as the possibilities of foldables were, reviews for both form factors throughout that year and into 2020 were a horror show. Phone makers were undeterred, though, because they were already prepping second-gen devices. It was clear both that foldables still needed some serious ironing-out, and that they were about to be everywhere. My interest was piqued.
If it's possible to feel nervous on behalf of smartphones, you'd have to feel some sympathy anxiety for the upcoming Samsung Galaxy Z Flip 6. When this flip phone-style foldable arrives later this year, it's going to face a much more competitive landscape than any previous Z Flip model ever had to contend with. The pressure will be on for the new model to leap to the head of the class among the best foldable phones.
The glow started coming off the Galaxy Flip last year when the Motorola Razr Plus arrived on the scene. This was the first flip phone to really show up Samsung's foldable by outlasting the Galaxy Z Flip 4 on a charge and including a larger cover display that proved far more useful than the Flip's 1.9-inch exterior strip. It may have been a coincidence that the Galaxy Z Flip 5 adopted a larger cover display of its own when it arrived a few months after the Razr Plus, but it was quite clear Samsung's phone was no longer the undisputed leader in this category.
None of this is to convince you that the Galaxy Z Flip 5 is a bad phone. We appreciated the addition of the bigger Flex window as well as the redesign that got rid of the gap that existed when you tried to snap shut previous models. If you buy the Galaxy Z Flip 5, you're going to end up with a fine phone.
But the arrival of serious competitors to the Galaxy Z Flip has highlighted the areas that Samsung needs to work on for future foldables. Alternatives like the Razr mean Samsung can't afford to coast when it comes to the Galaxy Z Flip 6 and beyond.
You have to figure that both cameras and battery life are high on the list of things Samsung will focus on with the Galaxy Z Flip 6, which we're expecting to see in late summer if the phone maker's usual foldable phone release schedule is anything to go by. And early Galaxy Z Flip 6 rumors are very promising, particularly on the camera front.
Early rumors point to Samsung possibly turning to a 50MP camera for the next Galaxy Flip. Presumably, that would be the phone's main camera just as the Galaxy S24 features a 50MP sensor for its main camera.
The upgrade would mean sharper, more detailed shots for the Galaxy Z Flip 6. It could also, in theory, be a workaround for the lack of a dedicated telephoto lens on the flip phone. Other camera phones like the iPhone 15 use a high-resolution sensor to crop in on a subject, effectively creating a 2x optical zoom. Could Samsung adopt a similar approach with the Galaxy Z Flip 6? The rumored camera improvement would certainly allow it.
Philip Michaels is a Managing Editor at Tom's Guide. He's been covering personal technology since 1999 and was in the building when Steve Jobs showed off the iPhone for the first time. He's been evaluating smartphones since that first iPhone debuted in 2007, and he's been following phone carriers and smartphone plans since 2015. He has strong opinions about Apple, the Oakland Athletics, old movies and proper butchery techniques. Follow him at @PhilipMichaels."}), " -0-9/js/authorBio.js"); } else console.error('%c FTE ','background: #9306F9; color: #ffffff','no lazy slice hydration function available'); Philip MichaelsSocial Links NavigationPhilip Michaels is a Managing Editor at Tom's Guide. He's been covering personal technology since 1999 and was in the building when Steve Jobs showed off the iPhone for the first time. He's been evaluating smartphones since that first iPhone debuted in 2007, and he's been following phone carriers and smartphone plans since 2015. He has strong opinions about Apple, the Oakland Athletics, old movies and proper butchery techniques. Follow him at @PhilipMichaels.
The first Android flip phone title probably goes to the Samsung W999 that came in 2011, but the Galaxy Golden still made huge waves overseas as an elegant-looking Android phone trapped in an old clamshell body. It may not be the best Android phone of its time but hey, at least you get twice the Super AMOLED display and a pseudo-premium leather feel and look.
Love it or hate it, this clamshell phone is definitely made for the true diva. The ultra-reflective and glossy plastic material of this phone reminded me of the trending smartphone cases that looked puffed and inflated.
Almost fifteen years apart, we are now in the time where smartphone technology is continuously evolving while the foldable technology is still in its young stage. Still, Samsung has truly paved the way in making the foldable dreams come to a reality.
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