Ding?

[Mariah Manners]

Has Koha gone silent? We usually hear dings and pings while checking things in and out. Anyone else experiencing this?

Mariah Manners (she/her/hers)
Dora Badollet Library
Clatsop Community College
1680 Lexington Ave, Astoria OR 97103
503.338.2508 mman...@clatsopcc.edu

[Masyn Phoenix]

Mine still makes noises.

-Masyn Phoenix

 College Librarian/Library Director

 Tillamook Bay Community College

 (503) 842-8222 ext. 1710

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From: chinook-librar...@googlegroups.com <chinook-librar...@googlegroups.com> on behalf of Mariah Manners <Mman...@clatsopcc.edu>
Sent: Thursday, April 4, 2019 12:02 PM
To: CLN-All
Subject: [CLN-All] Ding?

 

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[Library Tech 1]

Mariah,

 

Try going into Home > Administration > System preferences, select the “Staff client” tab from the sidebar on the left. Scroll down to “Options” and make sure “AudioAlerts” is set to “Enable.”

 

Harrison Baker

Assistant Library Director

Operations Manager

173 N.W. 7th Street

City of Toledo, Oregon 97391

toledo...@cityoftoledo.org

541-336-3132 ext. 7200

[Lynne Wright]

Ours still dinging. :)

Lynne- Siletz Public Library

--

[Jane Cothron]

Hi Mariah--

     I just checked an item in and got the not-checked-out noise.  Have you checked to see that your speakers are still turned on?  One of my fairly recent Windows updates reset them on this computer. 

Jane

On Thu, Apr 4, 2019 at 12:02 PM Mariah Manners <Mman...@clatsopcc.edu> wrote:

--

[Mariah Manners]

Thanks...

I've just checked and we are "enabled" for audio alerts.

I was trying to find where the "events defined in the audio alerts section of administration" is located, maybe somehow our definitions have changed.

Mariah Manners (she/her/hers)
Dora Badollet Library
Clatsop Community College
1680 Lexington Ave, Astoria OR 97103
503.338.2508 mman...@clatsopcc.edu

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From: chinook-librar...@googlegroups.com <chinook-librar...@googlegroups.com> on behalf of Library Tech 1 <toledo...@cityoftoledo.org>
Sent: Thursday, April 4, 2019 12:23 PM
To: chinook-librar...@googlegroups.com
Subject: [CLN-All] RE: Ding?

 

[Jane Cothron]

I suspect that changing audio alerts in the system preferences will change the setting for all libraries.  Please let everyone know if you're making a system-wide change. Thanks--

Jane

[Mariah Manners]

Yikes, good to know! (Note to self: don't touch administration stuff (don't even practice with that stuff)...

thanks

:)

Mariah Manners (she/her/hers)
Dora Badollet Library
Clatsop Community College
1680 Lexington Ave, Astoria OR 97103
503.338.2508 mman...@clatsopcc.edu

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From: chinook-librar...@googlegroups.com <chinook-librar...@googlegroups.com> on behalf of Jane Cothron <jcot...@lincolncolibrarydist.org>
Sent: Thursday, April 4, 2019 12:46 PM
To: chinook-librar...@googlegroups.com
Subject: Re: [CLN-All] Re: Ding?

 

[Jane Cothron]

Mariah--

    Are the computers you're using able to play sounds?  Have you tried listening to a YouTube recording?  Since the other libraries are all reporting that Koha audio alerts are working, I would explore the computer settings to see if anything has changed.

Jane

On Thu, Apr 4, 2019 at 12:43 PM Mariah Manners <Mman...@clatsopcc.edu> wrote:

[Mariah Manners]

yes, all other sounds are working, email alert dings, everything except koha audio alerts.

weird

Mariah Manners (she/her/hers)
Dora Badollet Library
Clatsop Community College
1680 Lexington Ave, Astoria OR 97103
503.338.2508 mman...@clatsopcc.edu

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From: chinook-librar...@googlegroups.com <chinook-librar...@googlegroups.com> on behalf of Jane Cothron <jcot...@lincolncolibrarydist.org>
Sent: Thursday, April 4, 2019 12:50 PM

To: chinook-librar...@googlegroups.com
Subject: Re: [CLN-All] Re: Ding?

[Library Tech 1]

Sorry! Are the audio alert definitions under Administration > additional parameters a global setting as well?

 

Thanks,

 

Harrison Baker

Assistant Library Director

Operations Manager

173 N.W. 7th Street

City of Toledo, Oregon 97391

toledo...@cityoftoledo.org

541-336-3132 ext. 7200

 

 

 

From: chinook-librar...@googlegroups.com [mailto:chinook-librar...@googlegroups.com] On Behalf Of Jane Cothron
Sent: Thursday, April 4, 2019 12:46 PM
To: chinook-librar...@googlegroups.com
Subject: Re: [CLN-All] Re: Ding?

 

I suspect that changing audio alerts in the system preferences will change the setting for all libraries.  Please let everyone know if you're making a system-wide change. Thanks--

Jane

 

[Jane Cothron]

Okay--that's just weird.  I think it's time to put in a ticket to ByWater.  Can someone at Clatsop do that?  If not, please let me know.

Jane

[McKibben, Shannon]

I didn't actually notice until I saw this thread, but we're not hearing anything from Koha either. Sounds from Youtube/Work Instagram yes but nothing from Koha. 

Shannon McKibben

Library Assistant

Oregon Coast Community College

400 SE College Way

Newport, OR 97366
(541) 867-8526

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From: chinook-librar...@googlegroups.com <chinook-librar...@googlegroups.com> on behalf of Jane Cothron <jcot...@lincolncolibrarydist.org>

Sent: Thursday, April 4, 2019 12:58:50 PM

To: chinook-librar...@googlegroups.com
Subject: Re: [CLN-All] Re: Ding?

 

[EXTERNAL]

[Jane Cothron]

HI Harrison--

     Real answer? I think so, but would have to check.  If it's on the page for global system preferences, then it is for all libraries.  I don't see a way to limit the audio alerts to a single branch or library, so that also sounds like a system-wide setting.  It would be worth searching the Koha wiki.  If you find an answer, please let me know!

Thanks--

Jane

[Sue Bennett]

Ours shows enabled but we are not receiving audio alerts on any of the computers.

 

Sue

 

 

Sue Bennett

Library Director

Waldport Public Library

Community Center Coordinator

460 Hemlock

PO Box 1357

Waldport, OR  97394

(541) 563-5880

www.waldportlibrary.org

 

“Reading gives us someplace to go when we have to stay where we are.”

--Mason Cooley

[Jane Cothron]

I just entered a ticket with ByWater and will let you know what I find out.

Jane

[Mariah Manners]

Thank you from Clatsop!

Mariah Manners (she/her/hers)
Dora Badollet Library
Clatsop Community College
1680 Lexington Ave, Astoria OR 97103
503.338.2508 mman...@clatsopcc.edu

From: chinook-librar...@googlegroups.com <chinook-librar...@googlegroups.com> on behalf of Jane Cothron <jcot...@lincolncolibrarydist.org>

Sent: Thursday, April 4, 2019 3:23 PM
To: chinook-librar...@googlegroups.com

[Sue Bennett]

We found it is a Firefox problem.  We use Firefox for Koha and they block sound for all websites and you have to go in and add an exception to allow notifications.  Go to options in Firefox, privacy and security, Permissions and notifications.  Click on Exceptions next to Block websites and add the Koha URL to the address line.  Click Allow and save.  You should have a ding.

[Lynne Wright]

Thanks for the info... ours is not dinging now. :( Will go try your settings.

lynne

[McKibben, Shannon]

It worked for us, thank you.

Shannon McKibben

Library Assistant

Oregon Coast Community College

400 SE College Way

Newport, OR 97366
(541) 867-8526

---

From: Sue Bennett <sben...@waldportlibrary.org>
Sent: Thursday, April 4, 2019 4:15:59 PM
To: chinook-librar...@googlegroups.com
Subject: RE: [CLN-All] Re: Ding?

 

[EXTERNAL]

[Library Tech 1]

Sue: https://i.giphy.com/media/l3q2XhfQ8oCkm1Ts4/giphy.webp

[Sue Bennett]

Firefox started updating the end of March and they roll out the updates gradually.  We had one computer stop and the others followed slowly. 

Sue

<image001.png>

[Jane Cothron]

Thanks, Sue. I am glad to know what is going on. I will have to update the ByWater ticket.
Jane

Jane Cothron

Cataloger

Lincoln County Library District

P.O. Box 2027

Newport, Oregon 97365

541-265-3066 (phone & fax)

jcot...@lincolncolibrarydist.org

[Rhonda Alderman]

Perfect, thanks everyone!  

R

Rhonda Alderman

Dora Badollet Library

Clatsop Community College

1680 Lexington Avenue, Astoria, Oregon 97103

503-338-2462   rald...@clatsopcc.edu

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From: chinook-librar...@googlegroups.com <chinook-librar...@googlegroups.com> on behalf of Jane Cothron <jcot...@lincolncolibrarydist.org>

Sent: Thursday, April 4, 2019 7:59 PM
To: chinook-librar...@googlegroups.com
Subject: Re: [CLN-All] Ding?