Asyou have the recent version 22.120142 installed, please try to repair the installation from the help menu (Win Only). Go to Help > Repair Installation and reboot the computer once and see if that works.
The repair installation did not work. I do not have access to the Windows Explorer for preferences changes. I literally just bought this program and have never had access to the desktop edit features so I am unsure how the preferences would have been altered from installation. Additonally, when I did the repair, It times out and stops working duing the repair about 30 seconds in. I think there is an issue with the software, not my preferences but that's just my guess. Is there anything else that I can do locally? My IT person does not work at my location and I rarely get access to him in a timely manner.
We are sorry to hear that, please try to remove the application using the Acrobat cleaner tool -docs/acrobatetk/tools/Labs/cleaner.html , reboot the computer once and reinstall the application using the link -dc-downloads.html and see if that helps.
I'm looking for the definition of what Adobe considers a tablet vs. desktop or mobile phone. I know some tablets can be quite large, the size of small laptops so I want to know how those are processed into the respective items in the device type dimension.
I can't find any solid documentation around Adobe's Definitions. These definitions are likely constantly updated to look at new User Agent Strings as they are added, so I suspect that keeping such a document up to date would be a constant job.
About the best you could do would be to look at your own data, perhaps doing a Data Warehouse export that pulls Mobile Device Type and Mobile Device Name... If you want to go a step farther, you could even do a Raw Data Feed so you can also see the User Agent String that is being parsed to investigate the pattern of devices...
Most of us really haven't dug deeply into this... like any Analytics service (Adobe Analytics, Google Analytics, etc) these tools have definitions which closely resemble one another (but there is bound to be slight differences) and we trust that the teams defining these are making the best determinations they can.
There of course are alternatives if you don't want to use out of the box solutions. If you are concerned about screen size (or rather resolution size), you can create your own eVar to track based on those values.
I actually use a combination of Adobe's definition, and what I call our "Responsive Breakpoint". Since our site designs are based on the resolution width of the site, I created a simple code to check the window.innerWidth.
They are not based on devices, but rather on the "breakpoint experience" that the user sees.... so a user on a Desktop device, that shrinks their window to half screen will likely get the mobile or maybe the tablet experience; users on Android phones in Chrome that use the "View Desktop Site" option in the browser (opening the browser up to use the full resolution of the device) will see the desktop breakpoint....
The thing here is that you can add as many breakpoints as you need to represent how your site scales responsively (maybe you have different breakpoints for landscape and portrait tablet mode for instance; and maybe you have another breakpoint for huge monitors, etc).
Then I can set this in a prop (or eVar) and set it on every use - since the experience a user starts with may not be the experience they stay with (resizing the window, rotating their mobile device, etc)
Adobe uses user_agent provided by browser to determine mobile device types. However, the exact mapping is not available publicly. In my experience, the screen size is not a factor to determine the mobile device type at all.
"Adobe Reader could not open 'FINALxxxxxx.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded)."
What are using to save your PDF files? There's no requirement that you save your PDF files to Acrobat.com (but even when you do upload files to the Acrobat.com, the originals remain on your computer). I'm just guessing here, but it sounds like the icons on your desktop are just shortcuts to the online files (which could explain why you are required to sign in to open them). So, for those files that are saved only on Acrobat.com, you can easily download them to your desktop by selecting them on Acrobat.com and clicking the Download icon.
Setting up your browser to display PDFs wouldn't change where the files are stored, so I'm not sure what happened there. But any PDF stored on your computer, should still be there, regardless of the browser settings that you changed.
I think the real issue is that you just need to download your files from Acrobat.com to your computer if you don't want to be signed in to view them. Then, you can use Adobe Reader (or Acrobat) to view them.
I think I figured it out. The exe that gets things going is named "Experience_Design_(Beta)_Set-Up.exe". That sounded so much like an installer that I ignored it. But, double-clicking it does open up the Xd template options, ready for you to get going.
At some point I had manually put that on my C drive, while testing another problem someone was having. There also was a copy deeply buried in an Edge browser cache temp folder. That one seemed not to function, but the one on the C drive did. I move
If you installed everything from Creative Cloud you would have 20 or more Adobe shortcuts on your desktop. I only had Xd installed under Windows, so I just installed Media Encoder too. It also didn't get a desktop icon. I don't have the drive space to test that on all of the apps!
In the task bar there is 'Show hidden icons' button, and in that there is the Creative Cloud icon. You can drag that icon onto the task bar so that it's no longer hidden. With the CC button you can quickly get a list of all of the Creative Cloud apps you've installed.
It's proving to be a challenge finding out where it gets installed! Seems not to be in Programs or Programs (x86). At least not in the Adobe folder. I'm doing Windows searches for 'experience' or '.exe'. That takes a while to run, and hasn't yet shown where it is.
At some point I had manually put that on my C drive, while testing another problem someone was having. There also was a copy deeply buried in an Edge browser cache temp folder. That one seemed not to function, but the one on the C drive did. I moved a copy of that one to the desktop, and that too launched ok.
One interesting thing though, when you open that exe all it does is open the CC app, to get it to launch Xd. If my first suggestion of using the CC menu works out, it will end up being the same stages involved in opening a desktop shortcut.
In Windows 10 there is a white Windows icon where the Start menu would normally be. Clicking that should show the whole Metro interface to the right, and to the left is a list of recently added and most used applications. Below the most used should be an alphabetical list of apps, and XD is under the letter A. Do you not see that menu?
Yes, but there's no "open file location" option under "More" so I can't drag a shortcut icon to my desktop like I can with the other CC apps. When I place a local search Windows can't identify any Xd icons either. All I see under "More by right clicking in the Start menu is "Pin to taskbar", "Rate and review" and "Share".
When I right click other Adobe app icons in my W10 Start menu I get this option (see under), making it possible to click "Open file location" - and from there I can drag the shortcut icon to my desktop.
Thank you Anubhav for sharing the steps. This will help our customers to create a desktop shortcut for the application. We really appreciate your presence here. Please feel free to reach out to us in the future for any query related to Adobe XD. We'd be happy to help.
If you don't want to go to that folder as there would be many application shortcuts there, simply hover on your desired application on the Menu and drag your desired application to your Desktop window!
The Creative Cloud app shows that Photoshop Express is installed and there is an icon for it in the Taskbar. However, I can't find it in order to create a Desktop shortcut. It doesn't show up in the Start menu and also I can't find it with File Explorer. Using Photoshop Express in the Taskbar, it does load instantly.
The application supports assets stored in Experience Manager that represent binary file for its basic operations. Opening files in the native desktop application relies on the operating system association of the specific file types like PNG or JPG to specific applications like Mac Preview or Adobe Photoshop.
A few file types support placing linked assets in the binary. The application pre-downloads the linked assets if the asset is present in the Experience Manager repository when such binary files are opened using the desktop app. Currently supported file types are:
The feature is supported with Adobe Creative Cloud 2018 and Adobe Creative Cloud 2019 versions of the above application. The app uses a heuristic, best-match approach to map the local desktop paths of linked assets to URLs on the Experience Manager server. It relies on a few assumptions:
A new option to Clear Cookies is added to the main menu of the application. It helps with potential logon issues, for example when changing a connection from a server to another. See clear cookies before connecting.
A new option has been added that, if selected, allows the app to upload folders and files with node names in Adobe Experience Manager matching the local file and folder names. This process ensures consistency between local and uploaded names.
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