每个online store都有详细的Return & Exchange policy,一般在网站底部。现在网上下单第一件事就是check return 的 time frame,可否退到店里以及邮费如何charge。通常网购是可以退到店里,只记得H&M不行。有时也分retail store和department store,像kiehl's官网就只能退到专卖店,百货的柜台都不接受,除非是在百货的网站买。
FYI,
For Gap, Banana Republic, Old Navy, and Athleta items, you can return merchandise purchased online to the appropriate store. For example, if you bought an item on Gap.com, you can return it to a Gap retail store, but not to an Old Navy store.
You have up to 45 days to return items purchased at Gap, Old Navy and Banana Republic.
Gap是free return的,到你的order里去打印repaid shipping label,放到UPS或者USPS的drop box就行(比如扔到NIH Bldg31的大厅)。