Hello,
Sorry that you’re having this issue. The next best step is to take the following action(s) to secure and/or access your account:
If you’re able to log in, follow these steps.
If you can’t log in, please try resetting your password. If you’re not able to reset, and you filed this ticket using the email associated with your account, please reply to this message with the following information:
1. Your username
2. Any email addresses that may be associated with your account
3. The last date you had access to your account
4. The phone number associated with the account (if you verified your phone number)
Once we receive these details, we’ll be able to assist further.
Thanks,
X Support