Re: Samsung Camera App
Christian Erdmann
I've been using multiple SNH-E6411BN Smartcam cameras with the Smart Cam app on my Samsung Galaxy (various phones) for a long time. Yesterday, following an update of this app sent by Samsung, I receive messages telling me "The service is no longer supported for this model" for both of my cameras.
I apologize for not sharing the link for the V2.30 download - here it is: Wisenet SmartCam+ - APK Download for Android Aptoide.
Go to the website, click on the "Versions" option and you can download the 2.30 version. If memory serves me, it will want to uninstall your V2.31 version. To join your cameras back into it you'll have to enter the Password you set up for each camera. Remember to go into the Play Store for the Smartcam+ app, click on the vertical ellipse (three dots) and uncheck the "Enable auto update" option.
Tony, my condolences on your situation - that is so very bad that they're put you in an untenable situation. I have a running joke with one of my coworkers on the merit of IOS versus Android; this is one argument that I definitely won. Hopefully Wisenet will figure out the really messed up with this.
I may have found the answer. According to the release notes for V2.31, Cloud Support was terminated for my model and two others.
What I ended up doing was download/install V2.30 then set this specific app in the Play Store to not auto-update. I'm frozen in time for now...unless the vendor re-enables these phone models for cloud support.
I have the same issue. Only noticed today when I received a notification for audio detection in my home when there was nobody in my home. I went into the app to check it out and got the same message, yet I still receive the notifications for the cameras that "aren't supported"! Trouble is I have 15 cameras in total, but now only 3 work and I suspect that will only be for a short period.
This is infuriating as it seems to be a "switch off" decision for those models, rather than an actual limitation or failure!
Hopefully you're running on an Android phone that will allow you go roll back to the previous version. I found a similar discussion in Samsung's French community forum, and the two folks there unfortunately have iPhones, and the App Store doesn't allow you (or give you access to) to roll back to a previous version. I have my phone locked in on 2.30, and hopefully the vendor will either (a) fix it for the three devices being whacked, or at least (b) give us an explanation on why they did this.
Tony, while it's not a totally good solution, you could try this. Buy a very cheap Android phone w/o any cellular service and set up a Gmail account. This should give you access to the Google Play Store and you can install the V2.30 app from the download I provided earlier. The downside is that you could only use it if you have wi-fi access. Basically it becomes a camera monitor tool.
Issue 1: Facebook app, when trying to reply to a post, I pick the Camera icon and then click the View All Media option. I am getting a permission prompt to go to Settings and enable Camera Roll, but the app already has photos access and camera access. There is no camera roll named permission in Android 13 for Facebook.
I've noticed as well with my Netflix app that it isn't playing over other apps when I close out if it like it used to do even thought it has all of the correct permissions. Very annoying problem, I'm thinking it might be an IOS issue
Was this ever fixed. I noticed this was first posted on the 31st july of 2023 and has never received a post update ever since. My mom's phone started having this issue yesterday after her phone updated to UI 6.0
Ok so I had the same problem and it drove me crazy trying to figure out what happened. If your phone says hold phone still and makes you wait 5 seconds before it takes the picture this might help you. I apparently had the night mode on. Make sure the moon shaped icon in the bottom right corner of the camera is white and not yellow. When it's white night mode is off and it should take pictures like normal. If night mode is on it will do the 5 second countdown.
My Samsung s21 ultra 1x camera is not focusing properly anymore. When you start the camera in photo mode it won't focus properly on the subject and produces blurred photographs. This doesnt happen in the wide angle or telephoto lenses. I'm a full time professional photographer and the only reason I upgraded from an iPhone to this S21 ultra was the camera. What can be done to have the 1x camera work again as it used? Thanks
I do hope they will finally fix this. A picture cannot come out blurry and grainy when the pixel next to it takes the same snap perfectly. They can't increase shutter speed indoors twice as much as other phones. This is an S24. Not S3. I really do hope they will address this. So many posts around here, reddit, YouTube, they can't keep ignore it. Also - this whole phone every year can end, we do not need a new phone every year, we need something that works. and if that does not work - dont release it. We are not QA for them. We are customers. Shame. If this next update does not fix it I am going back to Pixel and would never ever consider Samsung ever again. I will not be laughed at by those bad people. I work hard for the money to be just another beta tester. I bought a product, not an half assed brick. Shame on you Samsung.
no need for a detailed examples with this one, take multiple photos in lowlight situations. You'll see how bad the s24U preforms compared to others. Colour differences between shots of the same scene, blurry etc.
Main camera 1X Zoom), Slight green tint in some photos is visible, this is extremely noticeable especially when taking photos vs other flagships with 4 rear cameras (wont name them here), photos taken at 50mp and 200mp produce different colors than the 12mp.
Telephoto 3X Zoom) Atrocious noise levels at daylight even in perfectly fine lit conditions, as soon as something hits just a tiny hint of shadow and you get an uniform colored object, such as people faces, colored store signs or even fences the noise is so noticeable it makes me want to avoid shooting at 3x altogether, it is a clear software issue as i have made a post in these forums using a slight "hack" or so to speak to get better results, you can see it for yourself at actual 100% pixel peeping here:
Link to 3x vs 3.1x comparison
Periscope 5X zoom) 5x photos look excelent no complaints here, but it misses my subjects so many times that i no longer take photos with this sensor without taping said subject to make sure we're not getting out of focus shots. Also at 10x photos always look like an oilpaint at pixel peeping, at low light you get a red hue casted on it and the OIS system in mine used to shake even if my hands were steady and sometimes i experienced the camera to be crooked even when perfectly leveled down, to fix this weird OIS system shake and crooked camera i had to firmly tap the phone against my hand to physicaly reset the sensor or lens position of that specific camera, i hope i never experience this issue again.
So there you have it, while you say there's nothing wrong with your S24 ultra camera, there are several issues with mine and others, it is embarrassing that we are now in summer and competing smartphones have already got a patch to fix several issues for their cameras, from departments clearly smaller than samsung mobile department, with clearly superior camera systems even before the patch! And we are still waiting for a proper fix for our clearly broken camera image software processing not for weeks but for literal months without no official commitment to do so or any official to do fix list...
I also expected big camera updates in June, but once more Samsung have proven they are incapable of working efficiently. Well, July, Auginst, this year ot next year, doesn't make any difference for Samsung. Shame on Samsung.
Would you mind expanding on those reasons? I am running into the same issue and would love to some different solutions to try. The S22 back facing camera does not seem to respond to the focusMode field being set in the getUserMedia() constraints. Any help or advice would be greatly appreciated!
Try to take a screen shot of your banking information or take a picture of your banking information on a computer screen. It will come out blurred. There is some PDFs that you can read just fine on your phone or computer but try to print them out and they are readable but are blurry.
However, with my Galaxy S10 in PowerApps, Camera 0 gives me the front facing camera, Camera 1 is also the front facing camera, Camera 2 is a wide-angle rear facing auxillary camera and Camera 3 is the primary rear-facing camera that should be Camera 0.
@v-siky-msftThe Camera ID is 0 according to the phone itself, and I understand it's generally accepted that Camera 0 is the rear facing camera for devices with front and rear cameras, but in PowerApps, camera ID 0 and 3 are swapped for this particular device. They might be others affected, I don't know.
We just added a new AvailableDevices property to the camera control that provides the IDs and names for all the cameras found. Try using this to present a list of choices to the user to pick between.
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