Need resource :: Microsoft Lync Admin @ Tempe, AZ :: 8+ months project with Wipro
Deepak kumar
Hope doing great…!!!
I have an urgent requirement below, please go through it and if you find yourself comfortable for the same/or you are having the matching profiles then share your updated profile ASAP at dee...@sysmind.com
You can also call me @ 609-897-9670*4004.
Role : Microsoft Lync Admin
Location : Tempe, AZ
Experience : 9+ years
Required Skill(s) Consulting (L1) , Citrix Consulting (L1) , Vmware Consulting (L1) , Windows & AD Consulting (L1) , Infra Consulting (L1)
Essential Skill(s) Microsoft Lync Administration
(L1) , Wintel (L1)
Job Description:
Prior experience in the Implementation and Support of Microsoft Lync - Unified Communication Solutions preferred.
Microsoft Lync 2013 or 2010 design and implementation Microsoft Lync design and implementation.
Should be familiar with ITIL process like Incident/Problem/Change/Release/CMDB Management.
Microsoft OCS/Lync certification Ability to troubleshoot and setup Lync PSTN gateways Experience with AudioCodes SBA installation, configuration, and support Experience with Session Border Controllers Expert knowledge Enterprise Voice experience Experience
with using powershell to maintain Lync Active Directory 2008/2012, WINTEL (Windows 2003/2008/2012, clustering/citrix), power shell, Hardware knowledge, ITIL awareness.
Role details:
Incident & Problem Management Responsible for sustenance and troubleshooting on multiple technologies such as Windows AD, Windows Clustering, power shell,Active Directory.
Ensure that service delivery takes place based on the Service level agreed.
Develop and sustain excellent customer relationship through deep engagement and delivering continuous value by meeting customer expectations and handling issues.
Responsible for analyzing all tickets and ensuring that the tickets getting closed and customer CSAT is maintained.
Providing L3 support on Windows (OS, Clustering, AD) & AD.Installing and configuring Domain Controllers, Administer AD services etcproviding role based access.
High availability, DRS etcAdding new domain controllers to expand capacty or reseizingFirmware/Patch management for AD & Hardware Upgrade, OS UpgradeAD Backup & restore)Configuring monitoring parameters for windows/virtualization platform.
Technical audit/Implementing best practices on Windows & Active Directory.Assisting team in monitoring, L1/L2 activities & incidents.
Thanks & Regards
Deepak Kumar
IT Recruiter
Website:www.sysmind.com
Email: dee...@sysmind.com
Phone:609-897-9670 Extn 4004
Fax: 609-228-5522
Address: 38 Washington Road, Princeton Junction, NJ 08850
