Microsoft Office 2010 Keys
Denisha Cerniglia
When you install Office Professional Plus, Visio Professional, or Project Professional through your employer's Workplace Discount Program (formerly known as Home Use Program) benefit, you enter your product key after you install your product.
If you see a Let's get started screen with options to try, buy, or activate Office, this means that Office is installed on your new PC as a 1-month trial of Microsoft 365 Family. You won't receive a product key from your PC manufacturer unless you paid for an Office product key card. Instead, you can start a trial of Microsoft 365 Family, or buy Office.
If you paid for an Office product to be included on your new Windows PC, a digital product key is transmitted to your PC when you activate Windows. You won't receive a printed product key. Instead, you'll see a message similar to the following when you start Word (or any Office app).
If you bought an Office product key card, you might need to carefully scratch off a silver foil coating on the back of your product key card to reveal your product key. If you damage the key while scratching off the foil coating, see I lost or damaged my product key.
If you bought Office Professional Plus, Visio Professional, or Project Professional through your employer's Microsoft Workplace Discount Program benefit, you'll need your product key to install Office on a PC. To locate your product key online, see Get your Workplace Discount Program product key.
If Office came pre-installed on your new device, and you see a yellow or red banner in an Office app that says PRODUCT NOTICE Most of the features of have been disabled because it hasn't been activated, you must start a new Microsoft 365 Family trial, sign in with a Microsoft account that's associated with Office, or buy Office. For help, see Activate Office.
No, you don't. Just go to the Microsoft account, Services & subscriptions page and sign in using the Microsoft account that you used to buy Office. We can help if you forgot your Microsoft account or password.
You can also switch your Office license if you buy a different version of Office. For example, if you have Office Home & Business and decide to subscribe to Microsoft 365, you can switch your existing install from Office Home & Business to Microsoft 365. To learn how, see Switch your Office license.
Instead, for Microsoft 365, Office 2021, Office 2019 and Office 2016, you can view the Microsoft account that Office belongs to. This account takes the place of your product key and can be used to reinstall Office from the Microsoft account, Services & subscriptions page and to activate Office.
To view the Microsoft account that Office belongs to, open a document in Word (or any Office app) and go to File > Account. Look for the email address after Belongs to below the product name.
No, your product key isn't displayed online (see exception for Workplace Discount Program below). You should sign in to your Microsoft account dashboard using the Microsoft account that you used to buy and download this version of Office.
If you bought an older version of Office Professional Plus, Visio Professional, or Project Professional through your employer's Workplace Discount Program benefit, you can view your product key online on your Order Details page. For help, see Get your Workplace Discount Program product key.
If you bought Office Home & Student, Office Home & Business, Office Professional, or individual Office apps from the Microsoft Store and you haven't installed them yet, you can also view their product keys and install them from the Microsoft Store.
Locate the Office one-time purchase or individual Office app, and then select Install Office to view your product key (this doesn't actually install Office). Note that this product key won't match the product key shown in the Microsoft account, Services & subscriptions page. This is normal.
This is normal. The Office product key shown on the Microsoft account, Services & subscriptions page will always be different than the product key that's shown on a product key card or email receipt. They are two different types of keys, even though they use the same format.
To buy a brand new copy of Office, or start a new Microsoft 365 subscription, you can buy an Office product key card from a retailer. You can redeem your key at to set up your Microsoft account and install Office. You can also buy a digital download directly from the Microsoft Store at www.microsoftstore.com. You'll receive a product key if you buy a one-time purchase Office or individual Office apps, but you won't need or receive a product key for Microsoft 365.
To renew your Microsoft 365 subscription, you can buy an Microsoft 365 product key card from a retailer and redeem the key at You can also renew your subscription online, without a product key, at -renew-your-office-365-subscription.
If Office is prompting you for a product key, and you want to buy a product key to activate Office, it's better to uninstall your current version of Office and then buy and install a new version of Office from the Microsoft Store. This way you can be sure that Office will activate successfully.
If you're shopping for Office product keys elsewhere, we recommend that you review our tips for safer shopping to make sure you're buying genuine Microsoft software. Be sure to read the tip called Beware of Product Keys Sold Separately if you want to buy a product key online. If you buy a product key online and it doesn't work or stops working, see My Office product key isn't working.
If you believe the product key has been lost, stolen, or misplaced and you simply would like to buy a newer version of Office, you can click the button below to compare prices and options and to make your purchase.
If you're shopping for Office elsewhere, we recommend that you review our tips for safer shopping to make sure you're buying genuine Microsoft software. Be sure to read the tip called Beware of Product Keys Sold Separately if you want to buy a product key online.
I bought this laptop a year back it had Microsoft office preinstalled in it today I was facing some issues with office then I repaired it online it downloaded something after that I tried to open the office but its saying that you need a product key and activate the office I don't know from which mail I activated the office I don't even have the product key with me now so I need some help in finding that I even contacted Microsoft help but there was no use.
If you replaced the first with the second, then you are out of luck -- as HP keeps no records of Office product keys, nor do they provide any separate downloads for it. You should not have done online repairs if you did not know what you were doing.
HP provides MS Office preloaded on some model PCs and when that happens, HP provides the customer with the Office product keys. So YES -- HP DOES provide the product keys, sometimes. But HP does that by including a card with the key printed on it. HP does not keep records of those keys so that customers can later contact HP to retrieve those keys.
But, when one goes online to "activate" your copy of Microsoft Office, using that product-key, one is activating to Microsoft's servers, not HP's servers. So, it is only Microsoft that is storing the product-key.
If you've been using Microsoft AutoUpdate (MAU) to manage updates to Office for Mac you might have noticed that your Office apps have been stuck on the October 2023 Office 16.78 release (the last release to support an Office 2019 license). This appears to be due MAU's license detection mechanism failing to properly detect a Microsoft 365 Subscription license since MAU 4.65 released in November 2023.
If you aren't seeing the post 16.78 Office releases, and your users have Microsoft 365 Subscription licenses, deploy a Configuration Profile with an Application & Custom Settings payload for the com.microsoft.autoupdate2 preferences domain and the .plist:
Once that Configuration Profile is deployed push MAU 4.67 to your Macs and with MAU configured to use the Current channel for updates that should allow the January 2024 Office 16.81 updates to install.
If you are using MAU configured to use one of the Deferred Update Channels that Microsoft announced at JNUC 2021 Microsoft has failed to push the 16.81 updates to those channels as of this writing, and the 16.80 updates from December 2023 are the latest available there.
I encountered this too. I ended up running the License Reset Package from here -reset.com/macadmins/ the next time the user launches an Office app, it prompts them to activate and that resets the license.
@AVmcclint That's interesting to know, but resetting the Office license on a few thousand Macs isn't a practical solution for my org. Nor should it be necessary. Our licenses are all Microsoft 365 Subscriptions licenses, and we've never used a volume Office 2019 license, so I don't think it's too much to expect that MAU would properly determine the installed license.
The core issue is that once again a fundamental feature of MAU was broken in an update, and trying to get the team responsible for it to understand and address the problem is about as pleasant as micturating into the wind.
The whole reason I switched to using the automatic update configuration for deploying Office updates is that scripted updates using the msupdate tool embedded in MAU became extremely unreliable and the the advice I was given when I raised the issue was that msupdate wasn't the focus of the MAU team and automatic updates were. Frankly I'd really prefer to not use MAU at all, but since it's the only way to apply delta updates for the apps instead of updating with a full installer it is the better update tool, when it works that is.
The .plist I posted above forces MAU to evaluate all of the Office apps as being subscription licensed and that's my solution until Microsoft actually fixes MAU because asking every Mac user in my org to re-license Office because Microsoft broke the license files won't fly.
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