Fwd: Fw: [pddv] Fw: What Ratan Tata Did for 26/11 Victims
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Vibhor Srivastava
Jun 30, 2011, 2:39:52 PM6/30/11
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From: "Logu" <lokna...@rediffmail.com>
To: "loknath1963 " <lokna...@rediffmail.com>
Date:
Subject: Ratan Tata
What
TATA did for 26/11 Mumbai victims?
This is a must read for all
LET THE WORLD KNOW WHAT IS CORPORATE SOCIAL RESPONSIBILITY"?
THE NEWS WE DO NOT KNOW!
TATA did for 26/11 Mumbai victims?
This is a must read for all
LET THE WORLD KNOW WHAT IS CORPORATE SOCIAL RESPONSIBILITY"?
THE NEWS WE DO NOT KNOW!
The Tata Gesture
1. All category of employees including those who had completed even 1 day as casuals were treated as on duty during the time the hotel was closed.
2. Relief and assistance to all those who were injured and killed.
3. The relief and assistance was extended to all those who died at the railway station, surroundings including the vendors and the shop owners.
4. During the time the hotel was closed, the salaries were sent by
money order.
5. A psychiatric cell was established in collaboration with Tata
Institute of Social Sciences to counsel those who needed such help.
6. The thoughts and anxieties going on people’s mind was constantly tracked and where needed, psychological help provided.
7. Employee outreach centers were opened where all help, food, water, sanitation, first aid and counseling was provided. 1600 employees were covered by this facility.
8. Every employee was assigned to one mentor and it was that person’s responsibility to act as a “single window” clearance for any help that the person required.
9. Ratan Tata, personally visited the families of all the 80 employees who in some manner – were either injured or killed or affected in any way.
10. The dependents of the employees were flown from outside Mumbai to Mumbai and taken care off in terms of ensuring mental assurance and peace. They were all accommodated in Hotel President for 3 weeks.
11. Ratan Tata himself asked the families and dependents – as to what they wanted him to do.
12. In a record time of 20 days, a new trust was created by the Tata’s for the purpose of relief of employees.
13. What is unique is that even the other people, the railway employees, the police staff, the pedestrians who had nothing to do with Tata’s were covered by compensation. Each one of them was provided subsistence allowance of Rs.10,000/- per month for all these people for 6 months.
14. A 4 year old granddaughter of a vendor got 4 bullets in her and only one was removed in the Government hospital. She was taken to Bombay hospital and several hundred thousand were spent by the Tata’s on her treatment.
15. New hand carts were provided to several vendors who lost their carts.
16. Tatas will take responsibility of education for life of 46 children of
the victims of the terror.
17. This was the most trying period in the life of the organization.
Senior managers including Ratan Tata went to each funeral over the 3 days.
18. The settlement for every deceased member ranged from Rs. 36 to 85Lakhs [One lakh rupees translates to approx 2200 US $ ] in addition to the following benefits
a. Full last salary for life for the family and dependents.
b. Complete responsibility of education of children and dependents anywhere in the world.
c. Full Medical cover for the whole family and dependents for rest of their life.
d. All loans and advances were waived off – irrespective of the amount.
e. Counselor for life for each person
B. Epilogue
How was such passion created among the employees? How and why did they behave the way they did?
The organization is clear that it is not something that someone can take credit for. It is notjust training and development that created such behavior. It has to do with the DNA of the organization, with the way Tata culture exists and above all with the situation that prevailed at that time.
The organization has always been telling its people that customers and guests are their number one priority
The hotel business was started by Jamshedji Tata over a hundred years ago when he was insulted in one of the British hotels and not allowed to stay there.
He created several institutions which later became icons of progress, culture and modernity. IISc is one such Institute. He was told by the rulers that time that he can acquire land for IISc to the extent he could fence the same. He could afford fencing only 400 acres.
When the HR department hesitatingly made a very rich proposal to Ratan – he said – do you think we are doing enough?
The whole approach was that the organization would spend several hundred millions in re-building the property – why not spend equally on the employees who lost their life?
None of this was COVERED BY Any of the Indian NEWS CHANNELS.
THIS INCLUDES JOKERS RUNNING AAJTAK, ZEE NEWS , IBN - CNN, NDTV.
They were busy SHOWING DOG/CAT Fight and Cricketers on Ramp.
Forward this to all people who you know to show what Ratan Tata DID for his Employees and other Indians, if you wish so!
LET THE REST KNOW WHAT "CORPORATE SOCIAL RESPONSIBILITY"? IS ALL ABOUT.
Believe where others doubt; Work where others Refuse; Save where others waste & Stay where others Quit. Dare to be different. Believe in urself!....
Treat yourself at a restaurant, spa, resort and much more with Rediff Deal ho jaye!
--
VIBHOR SRIVASTAVA
UNDERGRADUATE STUDENT
CHEMICAL ENGINEERING
MOTILAL NEHRU NATIONAL INSTITUTE OF TECHNOLGY, ALLAHABAD (NIT Ald)
Ph. No.- +91 9838975240
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