Defect - Spending - Advanced Search (Production)

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Boone, Nicole

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Apr 11, 2019, 9:16:19 AM4/11/19
to Shipra Arora, Meghana Pothana, checkbook_2.0, checkb...@googlegroups.com, Sokolowski, Edward

Issue – Checkbook Advanced Search is not returning correct spending results

 

Steps to reproduce:

 

Go to Advanced Search

Choose Office of the Comptroller

Use Issue Date Field and enter dates 7/1/17 – 3/3/1/19

Checkbook returns no spending records.

 

 

 

cid:image001.png@01D21E27.4BD87340

Nicole Boone

Program Manager, Bureau of Information Systems and Technology

Office of New York City Comptroller Scott M. Stringer

1 Centre Street, 22nd Floor North, New York, NY 10007

P: (212) 669-8929  | nbo...@comptroller.nyc.gov

 

 

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Sokolowski, Edward

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Apr 11, 2019, 9:27:41 AM4/11/19
to Boone, Nicole, Shipra Arora, Meghana Pothana, checkbook_2.0, checkb...@googlegroups.com

Shipra & Meghana,

 

This is a critical issue for me because I have 2 projects that I need to complete by end of day Friday and I am dead in the water.

 

Ed

Boone, Nicole

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Apr 11, 2019, 9:29:35 AM4/11/19
to Sokolowski, Edward, Shipra Arora, Meghana Pothana, checkbook_2.0, checkb...@googlegroups.com

This issue exists in Production and UAT2

Shipra Arora

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Apr 11, 2019, 9:32:18 AM4/11/19
to Edward Sokolowski, Nicole Boone, Meghana Pothana, checkbook_2.0, checkb...@googlegroups.com

Ed, We are looking at this issue and will update you shortly.

 

Thanks,

 

Shipra

 

Shipra Arora

REI Systems ... Achieving Excellence Together

Desk: 571.306.5290 Mobile: 515.240.0996

shipra...@reisystems.com | www.reisystems.com

Boone, Nicole

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Apr 11, 2019, 9:44:23 AM4/11/19
to Shipra Arora, Sokolowski, Edward, Meghana Pothana, checkbook_2.0, checkb...@googlegroups.com

Shipra,

 

Clearing my cache worked in production, but did not work in UAT2

Shipra Arora

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Apr 11, 2019, 10:24:04 AM4/11/19
to Nicole Boone, Edward Sokolowski, Meghana Pothana, checkbook_2.0, checkb...@googlegroups.com

Ed,

 

May we please have the URL of the page that is currently not working for you?

 

Thanks,

 

Shipra

 

Shipra Arora

REI Systems ... Achieving Excellence Together

Desk: 571.306.5290 Mobile: 515.240.0996

shipra...@reisystems.com | www.reisystems.com

 

Sokolowski, Edward

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Apr 11, 2019, 10:29:26 AM4/11/19
to Shipra Arora, Boone, Nicole, Meghana Pothana, checkbook_2.0, checkb...@googlegroups.com

Hi Shipra,

 

It is not the URL page but the export of transactions when downloaded is blank within Advance Search in all cases.   We know data feeds and smart Search export correctly.

Thanks,
Ed

 

From: Shipra Arora [mailto:shipra...@reisystems.com]

Shipra Arora

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Apr 11, 2019, 10:34:10 AM4/11/19
to Edward Sokolowski, Nicole Boone, Meghana Pothana, checkbook_2.0, checkb...@googlegroups.com

Understood! We were looking at the transactions. We will look at the exports now.

 

Thanks for clarifying!

 

Shipra

 

Shipra Arora

REI Systems ... Achieving Excellence Together

Desk: 571.306.5290 Mobile: 515.240.0996

shipra...@reisystems.com | www.reisystems.com

 

Shipra Arora

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Apr 11, 2019, 10:58:54 AM4/11/19
to Edward Sokolowski, Nicole Boone, Meghana Pothana, checkbook_2.0, checkb...@googlegroups.com

Ed/Nicole,

 

At this point it seems like the hot fix that we did yesterday caused this issue. We have 2 branches of code for NYCHA and non-NYCHA changes and we should have included this code with the spending extract hotfix. We are looking into how we can fix this in production ASAP. We will keep you posted.

 

Sorry about the inconvenience and thank you for your patience!

 

Shipra  

 

Shipra Arora

REI Systems ... Achieving Excellence Together

Desk: 571.306.5290 Mobile: 515.240.0996

shipra...@reisystems.com | www.reisystems.com

 

Shipra Arora

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Apr 11, 2019, 11:38:47 AM4/11/19
to Edward Sokolowski, Nicole Boone, Meghana Pothana, checkbook_2.0, checkb...@googlegroups.com

Ed/Nicole,

 

We have deployed the fix to UAT and are in the process of testing. We will be rolling out to production this afternoon. Please let us know if you have any concerns.

 

Thanks,

 

Shipra

 

Shipra Arora

REI Systems ... Achieving Excellence Together

Desk: 571.306.5290 Mobile: 515.240.0996

shipra...@reisystems.com | www.reisystems.com

 

Meghana Pothana

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Apr 11, 2019, 4:27:28 PM4/11/19
to Shipra Arora, Edward Sokolowski, Nicole Boone, checkbook_2.0, checkb...@googlegroups.com

Hello Ed/ Nicole,

 

The issue with exports coming up empty from yesterday’s hotfix is fixed now and deployed to staging and production. The exports are now coming up now from both advanced search/details links.

 

Thank you for your patience.

 

Please let us know if you have any questions/concerns

 

Thank you,

Meghana Pothana

REI Systems, Inc. Achieving Excellence Together

45335 Vintage Park Plaza, Sterling, VA 20166

Office: 571-262-5290

mpot...@reisystems.com | www.reisystems.com

Boone, Nicole

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Apr 12, 2019, 1:22:23 PM4/12/19
to Meghana Pothana, Shipra Arora, Sokolowski, Edward, checkbook_2.0, checkb...@googlegroups.com

Hi guys,

 

Thank you for addressing the export issue. Unfortunately the export columns seem to be off. I have attached an export as an example.

Export from Checkbook.xlsx

Meghana Pothana

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Apr 12, 2019, 1:45:35 PM4/12/19
to Nicole Boone, Shipra Arora, Edward Sokolowski, checkbook_2.0, checkb...@googlegroups.com

Hello Nicole,

 

As discussed, we will schedule a hotfix on Monday to tackle export issues-across domains and spend time testing exports.

 

Thank you for understanding.

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