Downloads not working from advanced search

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MWBE NYC

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Feb 25, 2021, 11:54:37 AM2/25/21
to Checkbook NYC
Hello, I am trying to download award data from checkbook. The export keeps returning an empty spreadsheet and suggests I contact the support team. I could not locate a way to contact. Is this the best place?

Thanks!

jpoc...@reisystems.com

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Feb 25, 2021, 12:50:51 PM2/25/21
to Checkbook NYC
There was an issue with one of our backend databases yesterday, and that was causing just the exports to fail occasionally. We've fixed the issue and the exports you need should be working now.

Our team members do monitor this group and you may use it to contact us.

Jim Pocalyko
REI Systems ... Achieving Excellence Together
Office: 703.214.1161 | Mobile: 703.459.5116
jpoc...@reisystems.com | www.reisystems.com

MWBE NYC

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Feb 25, 2021, 1:13:21 PM2/25/21
to Checkbook NYC
Thank you so much! It is working now.
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