Is Cebu Pacific Customer Service 24 Hours?

[Heena watson]

Cebu Pacific is the oldest Asia low-cost airline in the Philippines, known for its smooth customer service and policies. If you are looking forward to making a new reservation with the airline and want to speak with an expert at Cebu Pacific, there are many ways to reach out to them.

You can, however, directly call the Cebu Pacific Hotline Landline at +61-2-9119-2956 OR +1-805-372-0680 for quick support. The article below covers all the relevant details about Cebu Pacific customer service; walk through it for a better understanding. 

How to Contact Cebu Pacific Hotline?

You can contact Cebu Pacific hotline to get answers on various issues such as reservation, flight changes, baggage, etc. You can use the hotline at +61-2-9119-2956 and follow the steps below:

• Dial the Cebu Pacific hotline at +61-2-9119-2956 / +1-805-372-0680

• You can proceed with a language you prefer, follow IVR 

• Press 1 to purchase a flight ticket 

• Press 2 to change/ cancel the ticket 

• Press 3 to ask about a refund

• Press 4 to get help with baggage 

• Press 5 for more 

• You can make a selection of one option that suits your concern at the moment

• Follow the automated commands carefully you hear on screen until a live agent joins you 

• Once you are connected with a Cebu Pacific agent, speak to them about your problem and get the answers 

You can contact the Cebu Pacific agent by connecting through the hotline anytime. Besides, let's learn what issues you can discuss with the Cebu Pacific agent. 

Queries you can discuss with a Cebu Pacific customer service

When connected with Cebu Pacific customer service, the passengers can get assistance with all the common issues. Besides, here is a list of some common queries you can normally ask about: 

• Reservation related queries 

• Change flight /Manage booking

• Refund queries 

• Baggage related information 

• Seat selection

• Membership, etc

What are the Cebu Pacific Customer Service Hours? 

Cebu Pacific customer service is available 24/7 if you need assistance with booking, flight changes, refund, etc. Besides, Is Cebu Pacific customer service 24 hours?  The answer to this question is yes. In case you have any doubts, you can visit the website online. 

How does Cebu Pacific Manage Booking work? 

The airline provides you with an option to manage your booking in case any changes need to be made. Using the Cebu Pacific Manage Booking option online, you can easily manage your booking without any hassle. Besides, you can contact customer service directly in case you need any assistance: 

• Head to the Cebu Pacific official page 

• Go to the Manage section on top and click on 'manage booking.' 

• Enter the confirmation number and surname, and click on 'search booking.' 

• Select the itinerary you want to manage, and click on 'Edit reservation.' 

• Make the required modification you want and save it 

• You can proceed further and, if applicable, clear the change fee and fare difference

Conclusion: You can reach out to Cebu Pacific customer service anytime by using the Cebu Pacific Hotline Landline at +61-2-9119-2956. The airline also provides various other ways to get through to its representative, including email, chat, social media, etc. You can make use of these options by visiting the support page of the airline on the website.