Key Responsibilities
Project Management & Delivery
Lead full lifecycle Salesforce projects (initiation, planning, execution, monitoring, and closure)
Manage scope, timelines, budgets, risks, and dependencies across multiple projects
Develop detailed project plans, milestones, and resource allocation strategies
Ensure timely delivery of high-quality Salesforce solutions aligned with business goals
Implement Agile, Scrum, or Waterfall methodologies as appropriate
Stakeholder Management
Collaborate with business stakeholders, product owners, and executive leadership
Translate business requirements into functional and technical deliverables
Provide regular status updates, risk assessments, and escalation management
Facilitate workshops, requirement gathering sessions, and steering committee meetings
Salesforce Revenue Cloud Expertise
Lead implementation and optimization of Salesforce Revenue Cloud, including:
CPQ (Configure, Price, Quote)
Billing
Advanced Approvals
Order Management & Revenue Management
Define and manage workflows for pricing, discounting, subscription management, and renewals
Ensure integration with ERP, finance, and downstream systems
Team Leadership
Coordinate cross-functional teams including developers, architects, QA, and business analysts
Drive collaboration and remove blockers to ensure smooth project execution
Mentor team members and ensure adherence to best practices
Quality & Governance
Ensure proper documentation, testing strategies, and deployment processes
Enforce Salesforce best practices, governance, and compliance standards
Monitor project KPIs and continuously improve delivery processes
Required Qualifications
Bachelor’s degree in Information Technology, Business, or related field
7+ years of project management experience, with at least 3+ years in Salesforce projects
Proven experience managing Salesforce Revenue Cloud implementations
Strong understanding of Salesforce platform capabilities (Sales Cloud, Service Cloud)
Hands-on experience with Salesforce CPQ and Billing modules
Experience with Agile (Scrum/Kanban) and/or Waterfall methodologies
Excellent communication, leadership, and stakeholder management skills
Preferred Qualifications
Salesforce certifications such as:
Salesforce Certified Administrator
Salesforce CPQ Specialist
PMP / PRINCE2 / Agile certifications (Scrum Master, SAFe)
Experience in integrations (using APIs, middleware like MuleSoft, etc.)
Knowledge of subscription-based business models and revenue lifecycle management
Experience working in enterprise-scale or global Salesforce implementations
Key Skills
Project & Program Management
Salesforce Revenue Cloud (CPQ, Billing)
Stakeholder Communication
Risk & Issue Management
Agile & Scrum Methodologies
Budget & Resource Management
Business Process Analysis