To my customers of The Natural Pet Health
Store,
Below is information regarding a voluntary recall from
Canidae for 4 varieties of their dry dog foods that were produced at the
South Carolina Plant. NO CANIDAE PRODUCT HAS TESTED POSITIVE
FOR SAMONELLA, but for quality and safety, Canidae has chosesn to
voluntarily recall select bags from this plant.
If you feed any of the recalled dry dog foods, please
check your manufacture and "best by" codes on the back of each bag.
If you DO have a recalled bag, discontinue feeding and either return to my
store..if bought here..or contact Canidae at: 1-800-398-1600 Press
1 for Consumer Service 9-5pm PST.
As always, my No# 1 priority is your pet's safety.
So, after researching, phone calls, emails and much soul searching, I have
decided to discontinue selling Canidae until this matter is 100%
over. Canidae is my top selling food and though I still firmly
believe in their commitment to safety, quality and integrity, I feel
that it is best to wait until all the "kinks" have been worked out of this
issue, before restocking my dry dog food Canidae line. I WILL be
continuing to carry their canned foods, treats and Grain free diets that
have NOT been involved in the recall, as well as their Feline Diets.
I have had NO recalled batches of Canidae dry dog food
sold in the last month from my store and the Canidae dry foods that I DO
have in stock are NOT involved in the recall, but once these bags are
gone, I will not be restocking until all is back to normal in
production.
Please feel free to contact me or stop into the store if
you feed Canidae, I will help you chose a substitute food in the
meantime.
Many thanks for your continuing support
Tammy Starkey
The Natural Pet Health Store
Information About the Voluntary Recall of a Limited
Production Run of Four CANIDAE Dry Dog Food Formulas
CANIDAE wishes to advise its East Coast customers of a
voluntary product recall affecting only limited batches of four CANIDAE
dry dog foods made only at one facility in South Carolina between December
9, 2011 and January 31, 2012.
CANIDAE has decided to initiate a voluntary product recall
for the CANIDAE Dry Dog Foods listed below. We made this decision solely
as a precaution. NO CANIDAE products have tested positive for Salmonella.
Please check the list of production codes and dates below to determine if
you have any of the recalled products.
CANIDAE Dry Dog Foods are manufactured at several plants
across the US. Some products are manufactured for CANIDAE by Diamond Pet
Foods, at their Gaston, South Carolina plant. This plant has recently
recalled some of its Diamond brand products due to the potential for
Salmonella contamination.
There have been no positive test results for Salmonella on
CANIDAE products. There have been no complaints of illness reported to
us.
CANIDAE has made the decision to voluntarily recall from the
market place a specific and limited production run of products
manufactured at the Diamond South Carolina facility from December 9, 2011,
through January 31, 2012.
The only CANIDAE products subject to this recall are as
follows. No canned products, cat food products or treats are being
recalled. Only a limited production run of these dry dog foods products
manufactured in the Diamond South Carolina facility from December 9, 2011,
through January 31, 2012 are being recalled:
· CANIDAE Dog Dry Dog Food,
All Life Stages
· CANIDAE Dog Dry Dog Food,
Chicken Meal & Rice
· CANIDAE Dog Dry Dog Food,
Lamb Meal & Rice
· CANIDAE Dog Dry Dog Food,
CANIDAE Platinum
Only CANIDAE dry dog food formulas with production codes
that must have BOTH a number “3” in the 9th or 10th digit and an
“X” in the 11th digit with a best before dates of December 9, 2012,
through January 31, 2013 are being voluntarily recalled.
Following is an example of how to read the production code
and best before date:
All consumers who have purchased the CANIDAE Dry Dog Foods
listed above, manufactured out of the Gaston, South Carolina facility with
the specific production and “Best Before” codes on their bags listed above
should discontinue feeding the product immediately and return the unused
portion to your local independent retailer. Please avoid touching the
food, use caution in handling the bags, and wash your hands thoroughly
with soap and hot water after handling.
The recall affects only products distributed in the
following Eastern U.S. states and were manufactured at the Diamond Pet
Food Gaston, South Carolina plant. Further distribution to other pet food
channels may have occurred.
Florida, Massachusetts, New York, North Carolina,
Pennsylvania, South Carolina and Tennessee
We apologize for any potential issues this may have caused
pet owners and their pets and urge you to review the map below. The purple
area represents our distributors' territories where CANIDAE dry dog food
made in South Carolina between December 9, 2011, through January 31, 2012
may or may not have been distributed.
The green area of the map is not serviced by distributors
who deliver CANIDAE product made at the South Carolina facility. Canidae
Pet Foods apologizes for any potential issues this may have caused pet
owners and their pets. Please see the links at the top of this page for
further information.
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