Fwd: Your Amazon.com Kindle Inquiry

[Andy Cheung]

Watch out if you have Amazon Kindle unlimited subscription. Their first-month free cancellation doesn't seem to work unless you send them an email.

Best,

- /.ndy

---------- Forwarded message ----------
From: Amazon.com <cs-r...@amazon.com>
Date: Mon, Feb 29, 2016 at 9:55 AM
Subject: Your Amazon.com Kindle Inquiry
To: repl...@gmail.com

Your Account Amazon.com Message From Customer Service Hello, I understand that you had cancelled the Kindle Unlimited subscription however, you haven't received the refund yet. I assure that I will definitely help you with it. I noticed that the subscription was cancelled however the refund was not issued due to some technical glitch. In order to make things right for you, I have manually issued a refund of $10.94 to your account. The refund will be credited to your account within 2-3 business days. I hope this would be helpful. Thank you for contacting Amazon. We'd appreciate your feedback. Please use the links below to tell us about your experience today. Best regards, Nikhil Did I solve your problem? Yes  No Your feedback is helping us build Earth's Most Customer-Centric Company. Thank you. Amazon.com Original Message --------------- 02/29/16 09:10:23 Your Name: Andy Cheung Order Id: 107-7236213-6505015 Other info:null Selected Order Items:     Kindle Paperwhite, 6" High-Resolution Display (300 ppi) with Built-in Light, Wi-Fi - Includes Special Offers Comments:Hi, I ordered the Kindle White in Jan 2016 that came with a promotional one-month Kindle unlimited subscription and my credit card was charged $10.94. I canceled the subscription a few days later as I didn't need it but I still haven't received a credit back. Can you please tell me when I will have the credit back? Thanks, Andy ---------------

[Eric Cheung]

Wow, they should have been more careful.

Let me check mine. Thx for the note. 

Regards, 

Eric

--
You received this message because you are subscribed to the Google Groups "Chase dreams" group.
To unsubscribe from this group and stop receiving emails from it, send an email to chase-dreams...@googlegroups.com.
To post to this group, send email to chase-...@googlegroups.com.
For more options, visit https://groups.google.com/d/optout.