Seagate External Hard Drive Recovery Software Free

[Gaynelle Alnutt]

Iam a wedding photographer desperately looking for help. I use a Seagate 2TB hard drive to house my RAW files in one place before editing. Luckily I have them backed up and also on the SD cards but recently when I plugged in this particular hard-drive into my PC I got an error saying BitLocker has encrypted it and I need a passcode or a key. I have never set up BitLocker on this computer at all and can not find anything about it on this computer. I also have troubleshot going into my Microsoft account looking for the recovery key since everyone has told me it has to be there but there is nothing registered to this device. I have a consult call with Microsoft and they said that they do not see BitLocker on my account either. I contacted Seagate but they said that they do not support the encryption service on their drives because it is exclusively through Microsoft? But I am beginning to believe that is not the case because when I plug it into any other windows based computer it shows the same error and on my Apple, it does not even mount to the desktop. I have exhausted all my options and I am very frustrated with Microsoft. Any helpful tips would be amazing! An no I have never plugged it in to another Windows computer

If you didn't connect it anywhere else and there's no recovery key to be found, you will need to format the drive and restore from backup.

The recovery key could of course be still retrievable if you only knew who encrypted it on your machine. If you are the only person with access to your machine, it should have been you, but you say you haven't and online there's no key, so the only possible explanation to my mind is that someone played a trick on you when your machine was left unattended.

If you have a modern device that supports automatic device encryption then the driver might have been encrypted automatically. If you are sure if you have not connected the PC to any domain or organization you can try disabling the secure boot in the Pc and try opening the hard disk.

I am having the same issue. Has anyone been able to locate their recovery key? Please help. I got a new computer and now my seagate external hard drive says it's encrypted. I have tried every password I have ever had and none work. I just need all the pictures on my hard drive.

There are two misconceptions of why you would put a drive in the freezer. First if a hard drive has thermal failure, it would help cool the drive. The flaw with this theory is that it would be completely unnecessary to cool the entire hard drive (and all its minutely detailed internal components) for one symptom. If this is the pinpointed issue, it would be better to try cooling it in front of a fan. Blowing air onto the hard drives exterior will create far less future obstacles, and may provide results without causing further damage.

Hiii,

I too had recently lost contents of my external hard drive due to accidental format on mac laptop. So in order to recover formatted mac hard drive, i used Mac HDD Recovery software. This tool easily recovers any hard disk within few minutes. You may download this tool from internet for trial usage.

Website:- -hard-drive.html

Download Link:-

Great point to get out there from the manufacturer, as mentioned by Ron above if the failure falls into a very small percentage of cases that are capicitor oriented then yes a blast in the freezer would logically ammend (for a short period of time) the issue. Not in all cases long enough to recover data. And in many cases just makes the issue worse.

Just worked for me yesterday and numerous times before. It is usually just enough to spin up the drive successfully and give you 10-15 minutes of data transfer. Certainly not a long term solution. Your scepticism is not only unfounded but also misleading to others who may have success with this method and retrieve their valuable data.

I have two external drives. Free AgentSeagate Go Flex and aSeagate Free Agent Desktop. I have saved most everything on my computer to these drives and have no idea how to get any of it to look at or work with. There are lists of family, hundreds of songs, history of event in family, photos etc. How do I get to this information? I would not have purchased the first one if I had known I would not have easy access to the data. What do you suggest I do now please.

I would appreciate any info. At 75 Ineed to have things in order for my kids and grandkids.

I was skeptical myself, but had a 160GB external that would not initialize. Tried restarts, re-inits, but no luck. Stuck the whole thing in the freezer for an hour. Plugged it in and it spun up snarled and made some of the same noises it did before the freeze job but then all of a suddent, it started humming like normal and voila, the drive appeared on my computer list and I was able to access ALL the data and copy it over to another drive.

I had this problem intermittently before, and I know the data is alive and well on the drive itself. It is the USB to SATA interface that does not wake up. It did before, when the problem was intermittent. The built-in USB hub works well all along. The problem is, with the SATA interface staying dormant, I cannot use any of the Seagate tools, as the drive does not show up anywhere, and stays dormant (no LED indication on the drive itself). I would like to be able to have Seagate change or repair the faulty interface, as I suspect my drive is still under warranty. Additional info: My drive is under warranty until May 27, 2020. It would be great if Seagate could do the appropriate repair under the terms of the warranty.

Hi Jared, I have installed the Seagate Recovery Tools, and tried to see if I could do anything with it to wake up the USB-to-SATA interface in my drive, but to no avail. This interface IS the problem, and I would like Seagate to either provide me with the tools to re-activate that interface myself, or to repair/replace the interface under the warranty. Please advise how I should proceed in light of what I wrote above.

Is it under warranty? You have a dilemma. If you send the Plus Hub back then you risk a mistake being made and your multi media data goes. If you open it up to get direct access to your hard drive (and have another hard drive to put the data on) you risk voiding your warranty. Strictly speaking opening it up should not void the warranty provided you have not done any further damage but that is difficult to prove and not worth the trouble. Perhaps Seagate can make arrangements with you that gets you what you want: they are a good Company. However, with any equipment there can be failures and with storage you need a backup plan. Either you decide the data matters to the extent that you back it up or you decide the loss of it is a small inconvenience and it is not worth having one.

I am hoping that if you can get an agreement with Seagate to open the case up, then that stops any arguments down the line. Far better to have an agreement before the action than rely on the law to get your rights observed. Whilst taking it apart is relatively easy, many of these enclosures have plastic clips which can break and can be a source of annoyance although they do not affect its function. If you get access to the Hard Drive then you can test the SMART values with various tools and Seagate have their own which can be powered from a USB with DOS or in Windows SeaTools Support Seagate US

I live in Canada. Here is a quote fom the reply I got from Seagate Service: " I suggest you to consider replacing it. System shows that drive with SN: NA8TDSNC is under warranty until 05/27/2020. We do not offer repair services for our drives. The main reason is that these are delicate units that by modifying or switching pieces, could result in the complete fail of the disk. We can surely warranty replace the hard drive." This makes me face a difficult dilemna: I know my data is safe and sound on the hard disk of this external drive unit. I know it is the USB-to-SATE interface that is defective, but Seagate states clearly it will not repair. By returning my drive under warranty for replacewment, I will loose all the data that is saved on it. On the other hand, if I want to keep my data by opening the case and plugging the disk on an external SATA interface, I cannot benefit form the warranty. I feel this warranty service is totally inadequate. I have had the same problem with another Seagate external drive in the past, and I feel their design for the USB-to-SATA interface is inadequate and very badly supported. I suspect I am not the only user of such drives to have had this problem. What I am to do now?

I've been using an external hard drive for my photography, and it's been working fine for the last 3 weeks, connecting reading/writing, everything the way a drive should work. Well, yesterday, it stopped connecting. I plug it into a windows computer and it shows up there, so it's not damaged. I haven't reformatted this drive in any way, it is still registered as exFAT so I can use it on both windows and Mac. But, it will not show up on my Mac. I have tried different cables, different USB-C hubs, USB-C to USB- A adapters, but as I said it is being recognized on a windows computer, so the cables are fine.

If you need to use an adapter with the drive to connect to your Mac, then are you also using this adapter on the Windows system? Even if you are, you may need to try another adapter and even a different cable.

Did you receive this drive new and was it already formatted as exFAT? It is usually best to use Disk Utility on macOS to erase the whole physical external drive as GUID partition and exFAT in order to minimize problems. Windows systems may format exFAT with file allocation sizes which are not compatible with macOS. Personally I always erase every brand new drive even if it ships from the factory with a file system I will end up using anyway because you never know what may be hidden on the drive or whether the factory file system is good.

3a8082e126