Roger X Receiver User Guide

[Willy Aucoin]

Icannot get my roger select to syn with my sonnet 2s...I have followed the directions and when I try to sync, I get the red light...I have synced with my phone, and once, everything went silent, but when I try to play music from my phone, or try a phone call, I get nothing...does anyone have any suggestions?

Thanks very much for your time...I have tried listening to music with the audio link, but the music cuts out a lot and I have a lot of very loud static when I try to listen and walk. I am unable to meet with my rep or audiologist due to all that is happening right now.

Which receivers are you using with the Roger Select? Do you have the Roger 21 integrated Sonnet 2 battery cover receiver, the Roger X 3 pin receiver that plugs into the Sonnet 2 FM battery cover or the Roger MyLink neckloop receiver? All 3 Roger receivers work with the Sonnet 2 processors. It will help us troubleshoot if we know which receiver you are using.

He he...I am so confused by your question! I have the round Roger Select. I have the user guide in front of me, but it does not answer your question. I have the mylink 1.1 receiver, but I am trying to sync with the round select. Thank you!

I prefer to use the Artone 3 MAX BT neckloop. It is more user friendly. It connects with my phone via BT and does not need any type of converter app. All audio works. It is smaller and lighter and works perfectly as a hands free phone. Processors on MT or T.

So, I think I have the receiver connected to the select...I will keep playing with it to figure it out. At this point, thinking about a good quality pair of headphones. It is all so confusing to me...

Thanks very much for the information Mary Beth...I am having continued success listening to music and with my word recognition. My biggest struggle is group conversations, but I will keep working on that.

so, I try to play music...roger select is checked when I play it, outside sounds are muted, but I am not hearing music...need to shut it down for the night...I have been working on this on and off all day with no success. Hoping to maybe have a zoom meeting with my rep to see what I am doing wrong...thanks again!

Thank you again Mary Beth...still struggling with it all. I am not understanding how the Roger mylink is connected to all of it. I went ahead and purchased the app & followed the instructions, but I am still unable to hear music. I am hoping things will lighten up here soon and I will be able to meet with my rep...I have an appointment with my audiologist next week. I am hoping she can help me with it also.

The Roger ON system is designed to improve speech understanding and communication for individuals with hearing loss, especially in challenging listening situations. It consists of a transmitter (Roger microphone) and a receiver (Roger receiver) that work together wirelessly to enhance sound quality and clarity.

The Phonak Roger On microphone offers versatile usage options to accommodate various situations. It can be worn around the neck using a lanyard in presenter mode, placed on a surface in table mode, directed towards the speaker during discussions, or connected to a TV, laptop or PA System through the docking station using a regular phono lead. The microphone is designed to automatically switch modes depending on its placement and use, ensuring convenience and ease of use.

In addition, the system enhances speech comprehension over distance. The wireless transmission from the microphone to the receiver eliminates the degradation of sound quality that can occur when the speaker is far away from the listener. This feature is particularly useful in situations such as in a large conference room or during a lecture.

The Roger ON system also promotes better engagement and participation in social interactions. By improving speech understanding and reducing listening effort, individuals with hearing loss can actively participate in conversations, feel more connected, and enjoy a better overall communication experience.

The Phonak Roger On system is beneficial for individuals with hearing loss who face difficulties in understanding speech in challenging listening environments. It can be particularly useful in the following situations:

In professional settings, the Phonak Roger On system can improve communication during meetings and group discussions. It enhances the speakers voice with clarity to ensure that employees with a hearing loss can actively participate, contribute their ideas, and stay engaged in the conversation. Hearing loss does not have to be a barrier to employment as the Phonak Roger ON offers such an advanced transmission system, the employee can be a fully integrated member of staff.

Noisy environments such as restaurants or social events can present significant challenges for individuals with hearing loss. With the Phonak Roger On system however, they can have clearer communication with their friends, family, and acquaintances, enabling them to enjoy social interactions and conversations. A lot of people with hearing loss express frustration at not being able to hear what is being said in a group setting, this microphone system will be life changing for those who have not felt part of a group due to not being able to hear well enough.

Attending lectures, presentations, or conferences can be difficult for individuals with hearing loss. The Phonak Roger On system helps overcome the distance between the speaker and the listener, allowing for improved speech understanding and an enhanced learning experience.

Phonak Roger On system is compatible with any hearing aid with a T Coil setting along with a wide range of Phonak hearing aids and cochlear implants, allowing for integration and direct streaming of the audio signal into the hearing aids. It can also be used with other compatible assistive listening devices, offering flexibility in various listening situations.

Depending on your specific model and personal preferences, you may have control over volume, program settings, or other adjustments on your Roger receiver or hearing aids or cochlear implants. Consult the user manual or contact your hearing care professional for guidance on adjusting settings.

The Roger ON is great value for money, being truly wireless and such a versatile system, along with there being no additional cost for installation or on-going maintenance. It can greatly improve your hearing performance in so many situations, particularly when background noise is usually a barrier, and allow you to fully participate in conversations, meetings, lectures and activities.

The Roger Touchscreen Mic transmitter is designed for the education customer. Normally worn around the neck, the Touchscreen Mic can be worn by a teacher, placed on a table or pointed towards the speaker, boosting speech understanding and engagement in all activities.

Bespoke on-site user set up and training visitavailable. All new Radio Aids systems aresupplied with full instructions and support cards and are easy toset up and use. Telephone and email support is always availablefree of charge. However, we also offer a bespoke on-site set up andtraining visit for individual systems where we will tailor thesession to the specific needs of the user. Our friendly andapproachable trainer will spend as long as is required to get thesystem working in your specific environment and to ensure that youare happy and confident about all the different ways the equipmentcan work for you.

Click here to viewthe Touchscreen Mic pdf datasheet

Click hereto view the Touchscreen Mic quick setup guide

Click here to viewthe Touchscreen Mic pdf user guide

Clickhere to view the Touchscreen Mic pdf fast facts

Click here to viewhow to use the Roger Touchscreen Mic for small groups

Using theRoger Touchscreen Mic and Roger Receivers

Usingadvanced Roger Touchscreen Mic network options

Click here to view the Pass-around Mic pdf quick guide

Click here to view the Pass-around Mic pdf datasheet

Click here to view pdf datasheet for the Roger X

Roger Quick Facts

Phonak offers a one-year limitedinternational warranty, valid as of the date of purchase. Thislimited warranty covers manufacturing and material defects. Thewarranty only comes into force if proof of purchase isshown.

This document describes how a Roger system can be verified in a hearing aid test box. The protocol is valid for all Roger microphones. Gain adjustments can be done using the Roger Touchscreen Mic (TSM), Roger Select TM, Roger Select TM (iN), roger On TM or Roger On TM (iN). The protocol is based on the fact that the Roger advantage setting of the Roger receiver results in a transparent behavior below the Roger transmitter knee point, i.e. below 75 dB SPL, ensuring users receive appropriate benefit from the Roger system. The verification steps below will be described using a Roger Touchscreen Mic, Roger Select and Roger On. Images shown are for the Verify textbox. There may be slight variations depending on which Roger microphone is being used for verification.Preparing the Roger microphone and hearing aid for verificationA Roger system can only be verified when the microphone is in Verification mode. Some features, like automatic microphone modes of the transmitters, are deactivated in Verification mode.

Activating the Verification mode in the Roger Touchscreen Mic Select [Settings], [Verification mode], and [Activate].

When Verification mode has been activated an orange banner will be displayed below the status bar (see image on right).

Once the Roger POP is complete, switch the microphone off and on again to deactivate Verification mode and return to standard operation. Reconnect to the receivers once out of verification mode.Preparing the hearing aid and receiver Hearing aid with DAI

Ensure the sticker covering the DAI contacts has been removed. The contacts should be clean. Attach a design integrated Roger receiver or the appropriate audio shoe and Roger X receiver.

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