I have a Sharp Roku TV and it keeps dropping whatever I'm watching and switching to the Netflix login screen every 5 minutes or so. I'll be watching a movie on Amazon Prime or HBO and the screen will just go black, and switch over to Netflix. I went to the main menu and checked for the most recent software update, and it's up-to-date, so I'm not sure how else I can fix this. Please help. Thanks!
This would appear to be a remote issue. Please contact your TV's manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS.
For my specific issue I finally have an answer. My son is pushing the "cast" button on his Ipad. It had nothing to do with the Roku, remote or TV and everything to do with casting. My son has low vision and hits the wrong icon when trying to perform a search.
There is something wrong - i am watching prime and it keeps switching back to netflix and my son gets logged out from Netflix on the Ipad whenever this happens. Very annoying - it happens often. This seems to be a bug Roku needs to fix it.
My TCL Roku keep switching to HBO this is ridiculous! TV only a year old to be having issues. I need some answers now! I would not be purchasing another TCL tv wouldn't be recommended to family members or friends.
From Black screen with sound Netflix Help Center
If you use Airplay or Screen Mirroring
Airplay and Screen Mirroring are no longer supported by Netflix.
To use your iPhone or iPad to watch Netflix on a TV, use a supported connection.
Also it has to be an 'ad free; type of account:
True, but in this case legal won that battle. Plus it's easier. We use Swank for licensing the physical media playback anyways so we just tacked on the streaming service and we have our butts covered.
@ger Sorry if I am missing something here but you would assign license / push out the managed app via MDM / Jamf to the apple tv device, it is the same as the ipadOS app.
Instead of airplay you are now playing the content directly via the Netflix app installed on the Apple TV.
As unhelpful as it sounds, anyone that has a netflix account and wants to display content, will need to log into the Apple TV app then navigate the interface to play.
Airplay (I imagine) has less ways of ramming adverts down your throat so the main streaming apps cut off support as opposed streaming content directly in app.
Ok great. Yes either, just depends if they still have the remote but sign-in on screen.
* Yes we do, either by managed iPad or unmanaged iOS device.
* Yes it sure is, send out a profile to your Apple TV's and allow list either;
- iOS devices that are allowed to use Apple TV Remote app with this ATV
- Apple TV's that are allowed to be controlled with iOS / Apple TV Remote app
You can browse individual managed devices to select and it will populate: name and mac address. Otherwise, set to all allowed.
I have to use JAMF School, and it seems to be different to your PRO version.
In ATV Profile under tvOS payload / Apple TV Remote / I may allow all devices with Apple TV Remote App to control ATVs. Or I may enter the MAC-Address of allowed devices.
As I do not want students to use the Netflix App and as I do not want them to control the ATVs with their iPad, I did not select the ALL devices option.
For testing purpose I entered the MAC of my iPhone, WLAN and Bluetooth. ( do I have to enter it with or without : , like AA:BB:CC:DD:EE:FF or like AABBCCDDEEFF )
But I could not connect to the ATV.
I do not have your "Controlled Apple TV Devices" option, but I may assign a device group containing the ATVs to the profile.
Unfortunately my JAMF School WebUserInterface is in german and I can not find any setting to switch to english, Windows and Browser are set to english. My account information is even shown in english. :-(
Strange about not seeing the settings, maybe just confirm there isn't any filtering toggled on when creating the profile as those two settings are meant for different models and will disappear if filtered with the other device. Good luck!
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Do they have wifi? I have a chromecast which I love. You find things on your phone and then cast to the TV - youtube, netflix etc. It also has apps on it and a remote control to control it.
In order to work (and I think firesticks are similar) you need:
TV with HDMI port
Power near the TV to connect it to
Wifi - to connect the chromecast
Ask if they have smart TVs so you can log in on their TV with your accounts.
store.google.com/gb/product/chromecast
Different things which do similar - chromecast, roku, firestick
uk.pcmag.com/old-media-streaming-devices/3509/fire-tv-stick-vs-google-chromecast-vs-roku-affordable-media-streamers-compared
You can connect your iPad to your tv with a special dongle. You have to buy the Apple one or it doesn't work but that effectively puts your iPad screen onto your tv screen so you can steam Netflix that way.
You might want to check the wifi is good enough for that though. If it isn't, you could download a load of stuff I guess
When we go we take our play station which has netflix on it. It worked fine.
You need a hdmi cable to attach to the tv. This is the cable you connect your game console, sky box etc to her tv with.