Account Time Zone

[Asoka Wardhana]

Hi all,

I'm exploring the possibility of retrieving a RatingPlan based on the Timezone associated with an account. Specifically, I’m considering configuring Timezones via Attributes at the account level.

Could you confirm if this approach is feasible? If so, could you provide guidance on how to implement it?

Regards,

Asoka.

[Armir Veliaj]

Hi Asoka

The default  timezone can be configured in the general section of config, and it can be overwritten (e.g. when processing reader templates),
but for your case can you please provide us any examples so we can better understand what you are trying to achieve?

Thanks,
Armir

[Asoka Wardhana]

Hi Armir,

How CGRateS handles timezone-specific RatingPlan selection and CDR time recording. Here's our scenario:

In Indonesia, we have three timezones:

1. Asia/Jakarta (UTC+07:00) - Default in general configuration

2. Asia/Makassar (UTC+08:00)

3. Asia/Jayapura (UTC+09:00)

We have users assigned to each timezone:

• 1001 (Asia/Jakarta)

• 2001 (Asia/Makassar)

When a call originates from 2001 (Asia/Makassar), we need to know :

1. How CGRateS selects the Timing RatingPlan based on the user's timezone

2. How to ensure SetupTime and AnswerTime in CDRs reflect the correct timezone (UTC+08:00 in this case)

Could you please explain the configuration needed to achieve this timezone-aware behavior? Specifically:

• Where should timezone information be stored (Account attributes, etc.)

• How the RatingPlan selection process considers timezones

• How CDR time fields are populated with timezone-correct values

Many thanks for your help Armir.

Regards,

Asoka

[Armir Veliaj]

Hi Asoka,


The CDRs are already coming with the timezone set, but you can change the timezone in RatingProfiles, as shown in the sample CSV file here: https://github.com/cgrates/cgrates/blob/master/data/tariffplans/oldtutorial/RatingProfiles.csv#L2.
In the ActivationTime field, you can change the timezone individually for each customer, and the system will apply the timezone conversions automatically.

Hope this helps!

Thanks,
Armir

[Asoka Wardhana]

Hi Armir,

Thanks for your suggestion will inform you the result later.

Regards,

Asoka