*data is starting to be added and not deducted randomly

[mzo...@gmail.com]

Hello

we have strange issue which it is really hard to debug as we do not know why it happens and what to look for. In logs there are no errros.

So lets say, when there is new month, *data is deducting as it should be after few days cgrates it starting to add *data to balance, not decucte it.

Was this issue noticed with some version of CgrateS?

thank you

miha

[Alexandru Tripon]

Hi Miha,

Is this related to the last issue: https://github.com/cgrates/cgrates/issues/2450 you described?

On what version is happening(`cgr-engine -version`)?

Also please post two consecutive CDRs of the same Account( one with correct debit and one where the balance is incremented).

Thanks,

Trial97

[mzo...@gmail.com]

Hello 

Yes, it was ok but now again it started to happen. We did upgrade to newer version. 

cgr-engine -version

CGR...@v0.11.0~dev-20201006105214-5c558545bda5

Value":43854.65422

{"CGRID":"27ac6f9d82739b23eccea341e693e4d655717585","RunID":"*default","StartTime":"2021-07-11T09:55:19+02:00","Usage":8193,"Cost":0,"Charges":[{"RatingID":"0a0c48a","Increments":[{"Usage":1,"Cost":0,"AccountingID":"14886ea","CompressFactor":8193}],"CompressFactor":1}],"AccountSummary":{"Tenant":"test-mobil","ID":"xxxxxx","BalanceSummaries":[{"UUID":"3637b4f4-85d9-4b31-b55d-3c8335222f21","ID":"PREMIUM-DATA","Type":"*data","Value":43854.65422,"Disabled":false},{"UUID":"62df29b0-c850-4a9d-a169-5e38568d9be9","ID":"*default","Type":"*monetary","Value":0,"Disabled":false}],"AllowNegative":false,"Disabled":false},"Rating":{"0a0c48a":{"ConnectFee":0,"RoundingMethod":"","RoundingDecimals":0,"MaxCost":0,"MaxCostStrategy":"","TimingID":"","RatesID":"3c0a626","RatingFiltersID":"db6d2fe"}},"Accounting":{"14886ea":{"AccountID":"test-mobil: xxxxxx  ","BalanceUUID":"3637b4f4-85d9-4b31-b55d-3c8335222f21","RatingID":"","Units":0.00098,"ExtraChargeID":"*none"}},"RatingFilters":{"db6d2fe":{"DestinationID":"DST_SLO","DestinationPrefix":"386","RatingPlanID":"*none","Subject":"3637b4f4-85d9-4b31-b55d-3c8335222f21"}},"Rates":{"3c0a626":[{"GroupIntervalStart":0,"Value":0,"RateIncrement":1,"RateUnit":1}]},"Timings":{}}

and then next one (Value":52032.59398):

{"CGRID":"8f7fcacbd0aca52c3bea8b92eb7877604088c036","RunID":"*default","StartTime":"2021-07-11T10:02:23+02:00","Usage":8194,"Cost":0,"Charges":[{"RatingID":"266319f","Increments":[{"Usage":1,"Cost":0,"AccountingID":"997656c","CompressFactor":8194}],"CompressFactor":1}],"AccountSummary":{"Tenant":"test-mobil","ID":"xxxxx","BalanceSummaries":[{"UUID":"3637b4f4-85d9-4b31-b55d-3c8335222f21","ID":"PREMIUM-DATA","Type":"*data","Value":52032.59398,"Disabled":false},{"UUID":"62df29b0-c850-4a9d-a169-5e38568d9be9","ID":"*default","Type":"*monetary","Value":0,"Disabled":false}],"AllowNegative":false,"Disabled":false},"Rating":{"266319f":{"ConnectFee":0,"RoundingMethod":"","RoundingDecimals":0,"MaxCost":0,"MaxCostStrategy":"","TimingID":"","RatesID":"4ade5de","RatingFiltersID":"9019f74"}},"Accounting":{"997656c":{"AccountID":"softnet-mobil: xxxxx  ","BalanceUUID":"3637b4f4-85d9-4b31-b55d-3c8335222f21","RatingID":"","Units":0.00098,"ExtraChargeID":"*none"}},"RatingFilters":{"9019f74":{"DestinationID":"DST_SLO","DestinationPrefix":"386","RatingPlanID":"*none","Subject":"3637b4f4-85d9-4b31-b55d-3c8335222f21"}},"Rates":{"4ade5de":[{"GroupIntervalStart":0,"Value":0,"RateIncrement":1,"RateUnit":1}]},"Timings":{}}

ponedeljek, 19. julij 2021 ob 11:54:37 UTC+2 je oseba alexandr...@itsyscom.com napisala:

[Alexandru Tripon]

Hi Miha,

Can you please test this on the latest master?

As this may be fixed already, please update to the latest master and retest.

Thanks,

Trial97

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[mzo...@gmail.com]

Alexander

can you help me out with this as we have this in production and on test env is basically impossible to test test. how to upgrade cgrates in the easiest way? it was dowloaded from git

thank you

miha

ponedeljek, 19. julij 2021 ob 16:09:55 UTC+2 je oseba alexandr...@itsyscom.com napisala:

[Alexandru Tripon]

Hi Miha,

Since we are not responsible for your platform we can not help you with how you update your infrastructure.

Thanks,

Trial97