Fwd: RoundPoint Mortgage Servicing Auto Draft Cancellation

[Christine DeVeaux]

Hey this came this morning. Not sure what I need to do. 

---------- Forwarded message ---------
From: Ventanex Ops <nor...@ventanex.com>
Date: Fri, Apr 3, 2020 at 10:16 PM
Subject: RoundPoint Mortgage Servicing Auto Draft Cancellation
To: <cjrde...@gmail.com>

Payment Drafting Program Confirmation

04/04/2020

Loan Number:		2000260733
Property Address:	305 RIDGEWOOD LN
	FRANKFORT, KY 40601

Dear CHRISTINE DEVEAUX

RoundPoint is proud to service your mortgage loan. You are receiving this notice as you were previously enrolled in the Automatic Payment Drafting Program (ACH).

What do I need to know?

Your ACH has been cancelled. It may have been cancelled or any of the following reasons:

	• You requested the cancellation
	• Servicing transfer
	• Your Principal Balance is less than your monthly payment
	• Your account has become past due

As your loan is no longer enrolled in the ACH program, please plan accordingly to make your monthly payments, if applicable.

How do I contact you ?

For payment options and information about your loan, please visit us online at RoundPoint's Customer CareNet (CCN). CCN is a secure web portal that allows you to review information such as balances, transactions, and other loan details. Please visit https://servicinghome.customercarenet.com/ and click the Customer CareNet Users Guide link at the top right side of the web page for additional details.

RoundPoint appreciates your business. If you have additional questions, please visit us at www.roundpointmortgage.com to chat with one of our friendly and knowledgeable representatives. You may also call us at 877-426-8805, Monday through Friday from 8:00 a.m. until 9:00 p.m. and Saturday from 10:00 a.m. until 3:00 p.m. Eastern Time.

Sincerely,

Cash Management Department

RoundPoint

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To provide us with a Notice of Error about the servicing of your loan, or make a Request for Information about the servicing of your loan, please write to us at:

	RoundPoint Mortgage Servicing Corporation
	P.O. Box 19409
	Charlotte, NC 28219-9409

Federal law requires us to advise you that RoundPoint Mortgage Servicing Corporation (NMLS ID # 18188) is a debt collector and that this is an attempt to collect a debt. Any information obtained may be used for that purpose. To the extent your obligation has been discharged or is subject to the automatic stay in a bankruptcy proceeding, this notice is for informational purposes only and does not constitute a demand for payment or an attempt to collect indebtedness as your personal obligation. If you are represented by an attorney, please provide us with the attorney’s name, address, and telephone number.

Notice to Customers: RoundPoint Mortgage Servicing Corporation may report information about your mortgage account to credit bureaus. Late payments, missed payments, or other defaults on your account may be reflected in your credit report.

FOR SUCCESSORS IN INTEREST: Confirmed successors in interest to borrowers named on the Note are not liable for repayment of the debt of the original named borrower unless and until the successor assumes the loan obligation pursuant to applicable law.

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Christine Matsumoto-DeVeaux
cjrde...@gmail.com
Life is short, so SMILE!!

[Greg Wong]

This is fine, I told them to cancel the auto-debit.

Sincerely,

Gregory Wong, CPA, EA
Lin Wong Accounting Services
1838 El Camino Real # 218
Burlingame CA 94010
Tel: (415) 307-2223
Fax:(650) 738-8089
Email: wong...@sbcglobal.net

This email message and any attachments are for the sole use of the intended recipient(s) and may contain information that is proprietary to Lin Wong Accounting Services or otherwise confidential or legally privileged. If you have received this message in error, you are NOT authorized to read, print, retain, copy or disseminate this communication, its attachments or any part of them.Please notify the sender by reply, and delete all copies of this message and any attachments. If you are the intended recipient you may use the information contained in this message and any files attached to this message only as authorized by Lin Wong Accounting Services. Files attached to this message may only be transmitted using secure systems and appropriate means of encryption, and must be secured using the same level password and security protection with which the file was provided to you. Any unauthorized use, dissemination or disclosure of this message or it's attachments is strictly prohibited.

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