IIS Error 500.19 0x80070005 Anyone had that?

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Mike K

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Jan 20, 2016, 1:27:55 AM1/20/16
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For day after frustrating day now I've been wrestling with this problem - mostly swinging on the phone to Microsoft support,  and arguing over whether I should be passed up the line to someone who can understand IIS.    

Has anyone seen that problem and knows what I can do to get rid of it? 

I had IIS working just fine until I updated this box to Windows 10 Profesional.    Now my local pages show this error: 

HTTP Error 500.19 - Internal Server Error

Module   IIS Web Core
Notification   Unknown
Handler   Not yet determined
Error Code   0x80070005
Config Error   Cannot read configuration file due to insufficient permissions
Config File   \\?\D:\Sites\MySites\atalkingdog.com.2006\LiveSite\wwwroot\web.config


--I googled the problem and I think the problem is to do with permissions on the user IIS_IUSRS .  So i've made sure that user has full control permissions,  but the problem hasn't gone away. 

Strangely,  the default page on http://localhost  works ok  and the CF Administrator pages work fine.   It's just my own site that gives this error. 

Anyone have any hints where I should go now?

Microsoft dont have any Australian support staff any more - it's handled by the low level support people in the Phillippines on 132058 who end up passing me to the US support people who then say they wont help, even though they could if they chose to.

Cheers
Mike Kear
Windsor, NSW, Australia
Adobe Certified Advanced ColdFusion Developer
AFP Webworks
http://afpwebworks.com

Bill Moniz

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Jan 20, 2016, 1:30:27 AM1/20/16
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Is the App Pool user for your own site the same as the one for the default site?


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Mark King

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Jan 20, 2016, 1:32:38 AM1/20/16
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Is your web site set to run as the IIS user, someone else or as the application pool user?

 

Not sure about your version but in my version of IIS it’s authentication > anonymous authentication, and then you have to edit it to see who it is running as.

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Mike K

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Jan 20, 2016, 2:02:58 AM1/20/16
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Thank you so much for responding, Bill and  Mark.   I'm a newbie IIS user, so forgive me if i say dumb things ...  (been using Apache for 18 years - just switched to IIS) 

 It's IIS10 - the version that comes with Windows 10 Pro.   

Bill:   I set them each up with their own application.pool, which is the way the dialog box fills itself when I create a new site.    I'm starting to think I should have overridden that to use only DefaultAppPool.  Is that how I should do it?

Follow-up question:     How do i change it from what it is, to that?   I can't see where i do that. 

Mark:  Yes I have it set to anonymous authentication.   How do I find out who the user it's set to run as?   

Cheers
Mike Kear

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Cheers
Mike Kear
Windsor, NSW, Australia
Adobe Certified Advanced ColdFusion Developer
AFP Webworks
http://afpwebworks.com
ColdFusion 9 Enterprise, PHP, ASP, ASP.NET hosting from AUD$15/month

Mark King

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Jan 20, 2016, 2:11:02 AM1/20/16
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For me in IIS once you click authentication you then have to right click anonymous and then click edit.

 

Then you get a dialog to tell you who the anonymous user actually is!

Mike K

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Jan 20, 2016, 2:24:59 AM1/20/16
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Bill I have some sites that have IUSR as the anomyous user,  and others where the anonymous authentication credentials show "Application Pool Identity".   

If i look at the application pool identity,  I see that the identity is ApplicationPoolIdentity.    So I guess that's the answer -  ApplicationPoolIdentity. 

Cheers
Mike Kear
Windsor, NSW,  Australia

Mark King

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Jan 20, 2016, 2:28:51 AM1/20/16
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OK, so at this point you can either change it to use the IIS_IUSR account, or just give permission to the app pool identity!

 

The identity would be IIS APPPOOL\DefaultAppPool when you go to add it in.

 

I would give it full permission first up to see if it works, then see how you want to tighten things up after that.

 

 

From: cfau...@googlegroups.com [mailto:cfau...@googlegroups.com] On Behalf Of Mike K
Sent: Wednesday, 20 January 2016 5:24 PM
To: cfaussie <cfau...@googlegroups.com>
Subject: Re: [cfaussie] IIS Error 500.19 0x80070005 Anyone had that?

 

Bill I have some sites that have IUSR as the anomyous user,  and others where the anonymous authentication credentials show "Application Pool Identity".   

--

Mark King

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Jan 20, 2016, 2:35:29 AM1/20/16
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I thought of something after I replied - look up what app identity you site is running under first I guess (it might not be the default).

 

So in the left pane with the list of sites right click the site you want, then ‘manage web site’, then ‘advanced settings’. That’s where you can see/change the app pool that site is using.

 

These links might help if you get stuck.

 

http://jacobthegeek.com/how-to-set-permissions-correctly-for-wordpress-on-iis-7/

http://serverfault.com/questions/81165/how-to-assign-permissions-to-applicationpoolidentity-account

Peter Tilbrook

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Jan 20, 2016, 4:53:24 AM1/20/16
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Mike, never be afraid to ask for help.

I recently updated the JRE on my DEV server to Java 8 Update 72. Did not go as planned but settings are backed up so I just made adjustments to the new path and restarted the server. Boom. jvm.config I believe the file is called.

As it is ColdFusion 2016 - my local machine not DEV server - ships with the almost most recent JRE version so good to know before they release it that it's stable under that version.

Remember to update the JAVA_HOME properties when you update the JRE - similar to how how do it in Windows 7/8.



==
Peter Tilbrook
Professional Adobe ColdFusion 11 Application Development
Managing Director, ColdGen Internet Solutions
Web Administrator, The Club Group Pty Ltd
PO Box 2247
Queanbeyan, NSW, 2620
AUSTRALIA

Tel: +61-2-6104-9981
Mob: +61-0478-623-579

Email Address: peter.t...@coldgen.com
WWW: http://www.coldgen.com/
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