[cfaussie] cfmamil problem

[Scott Thornton]

Hello,

I have a bunch of unprocessed mail in the C:\CFusionMX\Mail\Spool directory ( cfmx 6.1)

I have verified the mail connection in the cf admin.

mail can be sent from telnet on the server.

our server admins say that all looks okay their end on the postoffice etc.

my question is, what is going wrong, and, what can I do to fix it?

Scott Thornton, Centralised Billing Unit
Hunter-New England Area Health Service
ext: 53358 p: +61 02 498 53358 m: 0413 800 242


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[KNOTT, Brian]

Scott,
Have a look in the mail error log. It will tell you why what emails are failing and why. You may have to increase your level of error capture if no log exists or there is not enough details. Stick the failed emails back in the spool folder, let them run through and check the error log (cfadmin interface).

Brian Knott

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[Scott Thornton]

Hi,

thanks for your reply.

the log is absolutely bare:

"Severity","ThreadID","Date","Time","Application","Message"
"Information","jrpp-2408","03/09/10","16:41:24",,"C:\CFusionMX\logs\mail.log initialized"

The emails are in the spool folder, just not going anywhere...

I might have to schedule a service restart.

Scott Thornton, Centralised Billing Unit
Hunter-New England Area Health Service
ext: 53358 p: +61 02 498 53358 m: 0413 800 242

>>> "KNOTT, Brian" <Brian...@suncorp.com.au> 16/04/2010 11:24 am >>>

[KNOTT, Brian]

Working from memory there should be a mail.log and a mail error log. Make sure you are checking the correct log file, and that it is actually turned on to log in the CF Administrator.

Brian

[Scott Thornton]

Hi,

I will set the Mail Logging Settings \ Error Log Severity to "Debug" to see if identifies any problem...

>>> "KNOTT, Brian" <Brian...@suncorp.com.au> 16/04/2010 11:36 am >>>

[Scott Thornton]

Hello,

restarting CF server fixed the problem.

>>> "KNOTT, Brian" <Brian...@suncorp.com.au> 16/04/2010 11:36 am >>>