Anyone know how to contact ICANN?

[Mike K]

Does anyone know how to contact ICANN?   I have a problem transferring some domains and need to contact them to complain about my registrar, but there is bazillions of pages with policy for this and policy for that, but no way to contact them.  

I found a page that is in a subdomain called "archive.icann.org"   which doesnt look too promising - it has a CAPTCHA at the bottom, that refuses to give me an image to get the characters from so I cant submit that form.  

Anyone know where there's a submission form or complalint form or email address or somethign I can contact them on?  

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Cheers
Mike Kear
Windsor, NSW, Australia
Adobe Certified Advanced ColdFusion Developer
AFP Webworks
http://afpwebworks.com

[Tim Donovan]

Mate I'm guessing it's not a .au domain? I've heard it is not easy with .com etc. Are they an Australian based register?

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[Ricardo Russon]

It doesn't look like they handle the disputes. They have a list of resolution service providers.

https://www.icann.org/resources/pages/providers-6d-2012-02-25-en

[Mike K]

I have to close out my domain registry because the wholesaler I use has stopped responding at all to anything.  I have support tickets outstanding for a long time,  a domain I renewed was allowed to expire and now is almost at deletion point,  funds I deposit into my account havent been credited and they dont answer the phone or emails.   In other words  I reckon the wholesaler I'm using is dead.    maybe even the owner is dead for all I know.  

SO i have an Australian based registry that costs me a little more but I can get them to respond when I need help.   

THe only problem is,  one of the domains I manage is a .name domain.  And it appears no one supports them.     You can't register them or transfer them into any registry I've found.  According to the listings,  Godaddy and a few others support .name domains but when you actually go to their web sites,  there's no way to renew/buy/transfer in .name domains.    So I'm trying to contact ICANN to see if they can prod my old wholesaler into action,  and help me find a way to transfer this .name domain to somewhere.   Then i Can close out my old registry account. 

On Fri, Aug 14, 2015 at 9:17 PM, Ricardo Russon <ricardo...@gmail.com> wrote:

It doesn't look like they handle the disputes. They have a list of resolution service providers.

https://www.icann.org/resources/pages/providers-6d-2012-02-25-en

On Fri, Aug 14, 2015 at 9:07 PM, Tim Donovan <t...@donovan.com.au> wrote:

Mate I'm guessing it's not a .au domain? I've heard it is not easy with .com etc. Are they an Australian based register?

O

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