Manageengine Products

[Bridgette Kubis]

IfI might offer a comment as a current user of various ME products. IIRC there are two pricing options for purchasing ME products. You can either do a recurring license which is the yearly model you did, or you can actually purchase the software with and outright permanent license purchase. You can switch from a yearly licensing model to a permanent purchase if you are on the yearly model and want to be done with it. You need to pay attention those initial invoices when you are purchasing products to make sure you are getting/paying what you expect to be getting/paying for.

We have multiple tools that can help with Auditing and Compliance. Our DSRAZOR product will allow you to see who has permissions and where, disabled user accounts, last time a user or computer accessed the network, and many, many more. DSRAZOR can also be used to manage tasks in AD and with our Zero Privilege add-on you can assign task to a help desk or support staff without having to assign permissions in AD.

Check out our Netwrix Auditor (20 days free trial) product that offers complete configuration auditing for most types of systems and applications, including AD, Exchange, file system, Windows Server, ShareZpoint, SQL, NetApp and many others. More info at

The feature set are almost the same for AD Audit and the Lepide AD Manager has much better functionality compared to others including many Bulk functions and reports. And you buy them once and pay for only the SMU in the later years.

BTW, there is a perpetual license model where the License fee is onetime and permanent and the product never expires. You just need to renew the AMS from the 2nd year on wards to avail the technical support and other AMS benefits.

Users of on-premises deployments of Zoho ManageEngine products should make sure they have patches applied for a critical remote code execution vulnerability that attackers have now started exploiting in the wild. Technical details about the flaw along with a proof-of-concept exploit was released late last week, which will allow more attackers to add this exploit to their arsenal.

Zoho released security updates during October and November for multiple products to address the flaw, which is now tracked as CVE-2022-47966. However, the security advisory was only published this month and as of last week there were over 1,000 vulnerable instances of ManageEngine products directly exposed to the internet and probably many more inside large corporate networks.

The vulnerability was found by a researcher named Khoadha, a.k.a. @_l0gg, from Vietnamese firm Viettel Cyber Security and was reported privately to Zoho through its bug bounty program in late October. When ManageEngine issued its advisory on January 10, researchers from Horizon3.ai investigated it and reverse-engineered the patch to create a working proof-of-concept exploit. After giving the community a heads-up that the flaw is very serious and easy to exploit and sharing some IOCs that could enable exploit detection, they waited several days before publishing their findings. Khoadha came out with a detailed write-up at the same time.

Researchers from security firm Rapid7 reported on January 19 that they already responded to compromises that resulted from exploitation of CVE-2022-47966. The company later updated their advisory with indicators of compromise that they were seeing in the wild as well as MITRE ATT&CK techniques the attackers were using post exploitation. This includes using PowerShell to disable Windows Defender and deploying a tunneling tool writer in Golang and called Chisel.

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CVE-2022-28810 was discovered by researchers at Rapid7 and publicly disclosed on April 14, 2022. At the time, it was estimated that over 6,000 organizations were potentially vulnerable due to internet-exposed ADSelfService Plus instances using default credentials. Proof-of-concept exploits were quickly developed and published, allowing attackers to easily compromise vulnerable organizations. Initial access could then be leveraged to achieve further penetration into networks.

CVE-2022-47966 is a critical pre-authentication remote code execution (RCE) vulnerability impacting multiple Zoho ManageEngine products, including popular solutions like ADSelfService Plus and ServiceDesk Plus. The vulnerability exists due to a vulnerable Apache library dependency used in ManageEngine software. An attacker can send a specially crafted request to trigger Java deserialization, achieving arbitrary code execution.

Since the disclosure, CVE-2022-28810 has been heavily exploited by various threat actors. It was added to CISA's Known Exploited Vulnerabilities Catalog in May 2022. Attacks leveraging this vulnerability are ongoing against organizations that have not yet patched. Post-compromise activity shows attackers utilizing access to deploy additional payloads, carry out ransomware attacks, and steal data.

Like CVE-2022-28810, proof-of-concept exploits were quickly developed for CVE-2022-47966, and attackers widely exploited the vulnerability. Attackers used this vector for initial access before carrying out ransomware attacks, data theft, and cryptomining.

PLEASANTON, Calif.--(BUSINESS WIRE)--ManageEngine, the real-time IT management company, today announced the integration of its agent-based network monitoring software, MSP Center Plus, with Zoho Analytics, the cloud-based reporting and business intelligence service from Zoho. The move enables managed service providers (MSPs) to easily organize data and create insightful reports and dashboards, all of which are vital to demonstrating their efforts to safeguard and enhance the performance of their customers' distributed networks.

The biggest reporting challenges for MSPs concern custom reporting and big data sets generated by monitoring solutions. MSPs need custom reports to meet each customer's unique demands, but most monitoring software cannot create such reports. Most third-party reporting tools offer custom reporting but do not integrate with MSPs' monitoring software, leaving MSPs to manually consolidate reports created by multiple tools. Meanwhile, the big data sets generated by increasing mobile and other network device traffic only compound the reporting challenge.

"Service providers spend a lot of their valuable time creating reports manually," said Dev Anand, MSP Center Plus product manager for ManageEngine. "The integration of MSP Center Plus and Zoho Analytics simplifies and automates reporting on different sets of monitoring data for different customers, giving MSPs more time to work, rather than report, for their customers."

With today's announcement, the entire feature set of Zoho Analytics is now available to MSP Center Plus users, giving MSPs the flexibility to easily generate customer-specific reports. The advanced reporting capabilities most significant to MSP Center Plus users include an easy to use, spreadsheet-like interface that supports drag-and-drop report and dashboard building. Users also have immediate access to 60 pre-configured performance reports and 6 pre-configured dashboard views.

Additionally, the entire database of MSP Center Plus is uploaded to Zoho Analytics, so users can create powerful, custom reports with SQL queries written in any database dialect or syntax. Users can also take advantage of standard relational modeling features like defining relationships between tables (using lookup columns), enforcing data integrity, auto-joining data across multiple tables, and auto-numbering.

Anand said, "Traditional reporting tools such as Crystal Reports offer excellent flexibility but lack online collaboration features. By integrating Zoho Analytics, MSP Center Plus users can now generate a report once and share it with colleagues, partners and customers across the world instantly. And the auto-publish options ensure shared reports get automatically updated with changes made in the original document."

MSP Center Plus is agent-based network monitoring software designed for managed service providers (MSPs) and small and medium businesses (SMBs) managing highly-distributed networks. It is highly scalable and can manage up to 25,000 remote Windows- or non-Windows-based servers, desktops, network devices, ATM/POS devices, kiosks, billboards and more - regardless of location - on a 24x7 basis. MSP Center Plus also includes IT automation workflows for Windows registry, file, services and process management. For more information on MSP Center Plus, visit www.manageengine.com/products/msp-center.

ManageEngine is the leading provider of cost-effective enterprise IT management software. The ManageEngine suite offers Integrated IT Management, Network Management, HelpDesk ITIL, Bandwidth Monitoring, Application Management, Desktop Management, Security Management, Password Management, Active Directory reporting, and a Managed Services (MSP) platform. ManageEngine also offers Site24x7, a SaaS-based end-user experience monitoring service. ManageEngine products are easy to install, setup and use, and offer extensive support, consultation and training. More than 50,000 organizations in 200 countries, from different verticals, industries and sizes, use ManageEngine to take care of their IT management needs cost effectively. ManageEngine is a division of Zoho Corp. For more information on ManageEngine, please visit www.manageengine.com.

Tags: ManageEngine, real-time IT, Zoho, MSP Center Plus, Zoho Analytics, integrated IT management, network monitoring, managed service provider, MSP, network configuration, application performance monitoring, performance monitoring, cloud monitoring, virtualization, cloud, IT management, business service management, user experience monitoring, workflow automation, network management, server management

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