Rx300 Firmware Download

[Ariane Delbrune]

Fullyoptimized for vSpace Pro, RX300 delivers virtual desktops from 11 popular Windows operating systems, including Windows 10, Windows Server 2016 and Windows Server 2019. If Linux is more your style, the RX300 can also be used with vSpace for LInux.

Multimedia enhancement through NComputing vCAST streaming, UXP Turbo and Microsoft RemoteFX supportNComputing vCAST Streaming technology reduces the overall server-side CPU usage for web videos like YouTube or local media content without the need for expensive GPUs. This allows for higher quality media streaming utilizing the network bandwidth without server CPU bottlenecks, thereby supporting more concurrent users. vCAST Streaming is part of vSpace Pro, and available as an add-on for Microsoft RDS (SuperRDP Server Pack).

Native Webcam SupportAll RX-series thin clients now support webcams compatible with popular video conferencing applications like Microsoft Teams, Zoom, WebEx, GoToMeeting and Skype. Stay productive and engage with your team when working-from-home or while distance learning.

BROAD USB PERIPHERAL SUPPORTWith integrated transparent USB redirection, RX300 utilizes device drivers from the server side to provide extensive peripheral support including mass storage, printers, scanners, smart card readers, headsets or speakers, webcams, signature pads and COM ports in addition to the standard keyboard and mouse.

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RX300 features full-screen, full-motion HD multimedia playback with built-in transparent USB redirection achieving unparalleled peripheral support. Dual Monitor Support allows an added screen for increased productivity (requires additional SDA hardware module sold seperately).

The RX300 thin client is based on the Raspberry Pi 3B, while the new RX300+ thin client is based on the Raspberry Pi 3B+. Both thin clients have the same exact features and functionalities and can be managed by vSpace Console and PMC Endpoint Manager. The key differences are:

RX-RDP is the ideal product to provide the perfect balance of functionality for customers with Microsoft RDS or VERDE VDI infrastructure. RX300 is our flagship product which provides the most compatibility with popular thin client connection modes, including vSpace Pro, VERDE VDI, and RDP. See a comparison matrix between RX300 and RX-RDP here.

The Raspbian Desktop mode is supported on RX300 firmware version 3.10.3 or earlier. Starting in RX300 firmware version 4.0.5, the Raspbian Desktop operation mode is permanently removed and hence no longer supported. If you wish to access the Raspbian Desktop operation mode on RX300, please use the last RX300 supported firmware version 3.10.3

The warranty for the RX300 is one year from the time of registering with vSpace Server. An optional extended hardware warranty is available and can be purchased through an NComputing reseller or via the Management Portal with a credit card. The extended warranty is only eligible for RX300 devices that are already under warranty and must be applied to a specific device. Once the extended warranty has been allocated, it cannot be changed/removed.

Our extensive network of partners can help you configure, procure, and install your complete solution. We support our authorized partners with the training and resources to help guarantee the success of your project. Contact an authorized NComputing partner.

A couple of weeks ago, one hard drive flagged itself as being faulty (orange light on the drive bay, MegaRAIDcli software shows a firmware status of "Failed"). We ordered and replaced the drive, but after the rebuild started, a different drive flagged itself as faulty.

Back in 2002 I had a "joy" of debugging a similar problem. After wayyyyy too much "Let's replace a HD" and similar server massaging the backplane was the actual fault. But that was an IBM server and a completely different story, anyway.

If possible, test the "faulty" drives with another server and see if they are functioning normally there. My guts tell me in your case it's not about the drives, something else is broken. Drives tend not to break like that.

NComputing is constantly improving NoTouch OS and creates updated software releases frequently. The operating system is distributed in the form of firmware images (e.g. RX-HDX, RX420(HDX) or EX400 firmware image) - registered NComputing customers can find them in our Management Portal by going to www.ncomputing.com. If you want to update to a newer version this is done very easily via the system's configuration application. We strongly advise you read the Release Notes before updating and check if you need the update at all and if some of the changes described in the document could have a negative impact on your installation. We also advise you to test new version in a small subset of your endpoints first. The following guide describes how to do a firmware update.

In a nutshell, upload your new OS image to NoTouch Center using either Resources->Images or in the VA console under "OS images". Then, select it on group or client level. NoTouch Center will then roll it out, according to other parameters that govern how the update is being rolled out. See here for more information: Firmware Update (NTC)

We assume that the device is powered on and the NoTouch OS desktop can be seen on the monitor. Now please open the Start Menu by clicking on "START" in the taskbar and select the menu item "Configuration" or just press the Ctrl-Alt-C key combination.

Now please log in with the administrator password of the device. If you have never set your own password, use the default password "admin" (without quotes). Older versions of NoTouch OS, or those configured with older versions of NoTouch Center might use "liscon" as default password, again without quotes. So in case "admin" does not work, use "liscon".

Download the latest firmware update file by visiting RX-HDX Getting Started Guide or EX400 Getting Started Guide, and save the firmware update file (.lfi) on a USB memory stick.Insert the USB memory stick to the device. When you click on "Firmware Update" menu above, it will list available firmware update files (see below example). Choose the corresponding firmware update file you wish to update to and click on "Update" only once to start the process. It may take several minutes to update. The system will take some time to verify and process the update. The system will reboot automatically. Do not interrupt this procedure.

Use your web browser (on a PC or VDI desktop, "your" workstation), simply point your web browser to the IP address or host name of the thin client device (e.g. RX-HDX, EX400). Log in with the same password as you would locally (default is admin). Then navigate to settings -> Firmware update -> Under "Upload firmware update" section, click on "Choose File" to invoke your PC/laptop's file explorer. Navigate to the device firmware update file location and perform firmware update.

You can also update device firmware through a valid URL. Please enter the URL of the firmware image to be written to the device. Thus, all NoTouch OS expects is, that the firmware image is accessible at a standard web server via the standard HTTP protocol. Yes, it's that easy! No special software, no proprietary protocols, just put the image file somewhere accessible via Web. In case you have no HTTP server, have a look at www.apache.org and install the Apache HTTP server; Apache is free software and can be downloaded and used at no cost.

Directly after clicking on "Update" the device reboots and starts a special maintenance mode to make the update happen. Please do not interrupt this process. Make sure network connectivity and power are not interrupted. After doing the update, the device reboots again and presents the usual desktop. All your configuration settings are still present.

And even if you can't access the web interface, there's still the possibility to manually start the update using remote access over SSH. You could start the SSH session with help of the supplied applet for NTC with one click, or you just use any *nix terminal or e.g. Putty on Windows to SSH to the client ( -hdx.ncomputing.com/kb/SSH_login#NoTouch_Receiver). After the login, gain superuser privileges and then simply execute the command "cupdate" followed by a http-Link to the image update file (extension *.lfi):

I am considering updation the DVD Navigation software from 5.1 to 7.1 on the 2004 Rx330(Generation 2/3). I am able to override the lockout on the existing 5.1 mapping software while driving using the direct touch screen entry method posted in several forums. If I upgrade to 7.1 will the override process still work? If yes is the process the same? Thanks for any replies.

I assume the same problem exists for 2005 RX330 Gen 4, 5.1 to 7.1 in terms of losing the override function. Would you please post the instructions on how to make a hybrid disk or paste a url for where one can find that information.

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