Essentially though, if you didn't design the RF airspace and can't measure it, you're just playing whack a mole... if you don't understand how your clients choose between 2.4GHz and 5GHz, whack a mole, if you don't understand primary and secondary coverage *and* capacity, whack a mole!
2.4Ghz these days, is just a light legacy offering for cheap IoT device chipsets and super old clients... it's a mess, and susceptible to so many types of interference, it's not funny.
Generally, 2.4GHz radios should be 3-5dB below your 5GHz radios power....
Here's probably one of the best aggregations of references and tools for your daily needs
https://wlanprofessionals.com/wlanprostoolbox/ +
https://toolbox.wlanpros.com/app/