system account

[Pankaj Jawale]

Hello,

We are developing a system component that will call the Cerner FHIR API to get the available appointment slots periodically. The same component will also book appointments by calling the FHIR api.

I believe we need a system account GUID for this to work.

I have made a request for system account for non-production on https://sandboxcernercentral.com/system-accounts/

What is the turnaround time for getting this system account GUID?

My team is ready to code and waiting for the system account.

Please advise.

Thanks.

[Kol Kheang (Cerner)]

Hi Pankaj,

Usually it takes a few days.  If additional information is needed, there will be an additional request for more information, which can take more times.  We aim to fulfill system account requests within a few days.

When did you submit your request?

Thanks,

Kol

[Pankaj Jawale]

We submitted the request on June 8th.

Could we expect it to be handled by the end of this week or early next week?

[Kol Kheang (Cerner)]

Hi Pankaj,

I forgot to mention that we're a bit short on staffing as well.  Just know that we are working on these system account requests.

Thanks,

Kol